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March 2024 by Kerstin Woods
I was beyond impressed with the whole Caliber team, Bob especially. They were excellent communicators - proactive and thorough. They were clear experts in Mercedes vehicles and I felt confident in their approach. And, they made the best possible experience out of a really crummy time. I’d highly recommend!
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March 2024 by John Heuler
The process was great and the car was perfect when I got it back.
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March 2024 by Brenda Bajaj
The quality of work was amazing. The level and methods of communication were convenient; we always felt in the loop. This is the best experience we've ever had with a car repair, ESPECIALLY after an accident. Thank you! A+++
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March 2024 by Giovanny Hunter
I got into an accident on February 14th and I was sent to a Caliber by my Insurance where I found out about this specific Mercedes Certified Repair Center. As soon as they told me I immediately requested to get my car sent to this location. When I got here I was assigned to Service Advisor Ivonne Mendez and WOW!!! She is absolutely amazing!! She dealt with my insurance and I didn’t have to worry about a single thing. She was great to talk to and she kept me updated on everything going on. I did find out that my car wouldn’t be ready for about a month!! Due to their insurance policy, Enterprise was unable to give me a Mercedes and most of their other cars were slower but Ivonne came through! She was able to get my car sped up and got me out of my rental in under two weeks. When I picked up my car they had cleaned the interior and exterior and OH MY GOD, my car looked gorgeous! This woman is amazing! She goes above and beyond in her job and she deserves all the praise and more!! If you get to choose your service provider, GO WITH IVONNE!! She will provide you with an equal or greater experience!
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March 2024 by Hibet Huizar
Beautiful repairs. Thank You!
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February 2024 by Victoria Pugh
My car dealership recommended Caliber Collision for my repairs and they did not disappoint! They were efficient and worked hard to get my car back to me weeks in advance! I appreciated their hard work!
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February 2024 by Constance Sun
Customer service was great, repair process was great, kept updating during repairs, very satisfied.
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February 2024 by JKL (JKL 2)
Can’t get any better. They exceeded all expectations with professionalism, skill and talent. From the beginning to the end they were the best.
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February 2024 by Andri O
Kevin and Cory were very welcoming, efficient, and detail-oriented in helping me fix my car. If you ever have any body work issues, Kevin and Cory are the ones to go to, on top of their wonderful customer service. They make you feel like friends rather than just a customer, especially when it comes to following up to see the customers satisfied with the results of their car.
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February 2024 by Garry Mendez
Cory was amazing. He handled my car issues fast and accurately. This was my first ever car accident and he made the process and painless and possible. I even added additional work while the car was there since I new it was it great hands
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February 2024 by Donald WALLS
Went above and beyond our expectations!!Luis was awesome.
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February 2024 by Christal Flores
Just wanted to thank Bob for making this process quick and easy. He was informative and helpful. Also a special thanks to the service team who worked on my car for doing such a great job and making my car beautiful again! Thanks Caliber!
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February 2024 by Don Loo
My experience was very positive. They constantly kept me up-to-date, and the work was completed ahead of promised. A great place to have my car repaired.
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January 2024 by Kirk Snyder
I had excellent service from Caliber and particularly want to give a shout out to Kevin Gough. From beginning to end he cared, made the process easy, and communicated professionally and thoroughly. Plus, the car looks great. Thanks Kevin and Ivonne for making a difference!
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January 2024 by Edgar barrera
I recently had my car repaired at Caliber Collision, and I couldn't be more pleased with the professionalism and exceptional work, especially from Ryan H. His craftsmanship is truly grade A, and I wouldn't hesitate to trust him with any of my cars in the future. The attention to detail and efficiency in the repair process were outstanding. Kudos to the entire team! Highly recommended for anyone in need of top-notch automotive repairs and service!