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October 2023 by kylie Tsuki
This place is all right. It’s really unique you might find it difficult to wear though but for someone who’s looking for unique stuff it’s nice.
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August 2023 by Arturo R.
The manager probably should manage her workers, because they are some of the snottiest, rude girls. The only way to describe them are Emo-Mean girls. Period. The store has some good finds, but on principle alone, we will never go back. We will go to another location, even if we have to drive further. It's honestly the worst experience we've ever had at a second hand store. How disappointing.
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August 2023 by Eliana T.
Just had the best experience at this Buffalo Exchange! Madden helped my sister and I out right before closing and let us know about a ton of promotions and sales we can find on the Buffalo Exchange instagram. We couldn't be more grateful to them! Thanks Madden!
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August 2023 by Hiromi H
Took a teenager boy child here to do some back-to-school shopping. The store was very busy. He was able to find a couple of items we ended up purchasing. The store was kind of messy and I ended up picking up clothes that had fallen on the floor to rehang them while I was waiting for him to find and try on clothes. I did find a few things I was interested in but didn't end up buying anything. The prices seem a bit high to me for used/secondhand clothing. The staff were nice enough. Would shop again.
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August 2023 by Katie K.
Hello Yelp, I visited this place a few days ago and wanted to give my opinion of it. After seeing some negative reviews, I was a bit discouraged, but still decided to give this place a chance. I thought they might have improved. First of all, I drove 20 minutes to get there, so I definitely had to go out of my way. I was one of the first people standing in line. The 2 people in front of me didn't have that many clothes to sell, so I thought the wait time would be short and quick. After waiting for what felt like an eternity, it was my time to sell. As I was in line, I noticed that the buyers were extremely chatty, which was part of the reason why it took so long. This was very unprofessional of them, as we customers have things to do at home and lives to get back to. The buyer I talked to seemed very polite and explained their buying policy. I asked her if I could step outside, but apparently, I had to stay in store? Okay, I guess, I will just look around. Upon initial impression, it definitely wasn't the type of store I would shop at. I awkwardly paced around as I waited for her to finish looking at my clothes. When I got there, she told me she couldn't buy any clothes?? Apparently, I had good style but it just wasn't the type of things they would buy? I was so confused. I had looked on their website and brought in things they said they loved. Yet they took nothing. I was deceived by the store and the customer service. I came in thinking they would buy a lot, yet left with the same heavy bag I came in with. I am sad to say that this place was a scam. This store is a scam. Don't get let down by this place.
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August 2023 by Hiromi H.
Took a teenager boy child here to do some back-to-school shopping. The store was very busy. He was able to find a couple of items we ended up purchasing. The store was kind of messy and I ended up picking up clothes that had fallen on the floor to rehang them while I was waiting for him to find and try on clothes. I did find a few things I was interested in but didn't end up buying anything. The prices seem a bit high to me for used/secondhand clothing. The staff were nice enough. Would shop again.
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August 2023 by Randy Sharafeldin
Cool spot good selection of bottoms and tops, and shoes. To the really cool and kind person who rung me up, even asked about my day: very very sorry if I misgendered you.
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August 2023 by Kris Krohn
Went to trade some stuff in. Was told I had to wait out side with my stuff which was fine. Set it down on the bench in the hot summer sun and went inside to cool down while I waited. Girl came around and rudely said you need to stay by your stuff! I said I was okay leaving it out there for a bit while I shopped around but she said you can’t do that. Sat in the hot sun for 45 minutes before I finally gave up and left
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August 2023 by Kara L. Stratton
Unfortunately I felt very shamed and degraded by my experience selling today. I ended up going to Fullerton where they were so much nicer and actually ended up buying half the stuff I brought. I would never to go this location again. Fullerton also had a much better selection to purchase from!
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July 2023 by Shelby A.
Super small store. Super condescending staff. Very limited clothing selection. If you're trying to sell, they are extremely picky and don't buy much, if anything. Not worth waiting in the often very long sell line. Miss the one in Long Beach!
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July 2023 by Kylie P.
literally the nicest and most helpful staff ever! all staff members searched throughout the whole store and went through multiple bins for a jacket my boyfriend had found the night before. they were able to find it and were equally as excited as we were.
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July 2023 by Nijole T.
Great consignment store located at the LAB, you never know what you'll find here! Employees were super nice and friendly. They have a great selection of vintage and designer items at great prices. Great shopping option for the area!
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June 2023 by Morgan E.
I gave this store a chance today despite their reviews and turns out the reviews were right. The buyers were judgmental and not nice from the start like rolling their eyes and looking unhappy to be there. I brought in two heavy bags of clothes with good brands and brand new stuff in them and they didn't take ANYTHING. I was genuinely shocked I've never walked out of a Buffalo exchange before with no sales honestly I was mind blown. In total I was here for an hour and a half for them not to buy anything. Don't waste your time here like I did.
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June 2023 by Bella Engalla
Honestly, these buyers have no taste. I tried selling actual quality timeless clothing here and received a fraction of what I had originally paid for it. I wouldn’t trust their opinion on the clothes because honestly everything in that store is just really trashy trendy.
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May 2023 by Larissa R.
Do not waste your time... Do not waste your time coming here if you are interested in selling clothes or buying clothes.After reading previous reviews I was skeptical to come here and try and sell my clothes. I decided to come anyways. I am moving out and trying to downsize my closet. I had a lot of clothes that I bought fairly recently (with tags), and stuff that simply didn't fit anymore, but was still in good quality. They accepted not one item. I was honestly baffled. Especially since I have come to Buffalo exchange before as a buyer, and have been surprised about how much old, raggedy, dusty, and worn out clothing they still have on the racks.