June 2021 by Angie N.
I have to give a good review for the service Joe gave me today. So courteous and prompt.
June 2021 by Charlotte Craig
Rented a car and when I got there to pick it up they said sorry we don’t have any cars available and you will need to make a new reservation some where else. Super inconvenient to drive all the way there. Why did they accept my reservation in the first place. They should have called instead of allowing me to waste my time and gas to get there. Really disappointed with budget.
May 2021 by Dan Garwynn M
Smooth rental and return process.
May 2021 by Mike Bradley
March 2021 by Glenn F.
Untrustworthy. THEY DO NOT HONOR THEIR OWN RESERVATIONS. "Sorry we don't have a car". Leaving us stranded 1200 miles from home. Employees don't care - "I just work here" When dissatisfaction expressed, employee said "I've heard that 100 times" which indicates that this is a regular occurrence. No effort to help us find another car or alternative. Just "tough luck" attitude. Terrible way to treat customers. No good at all. If you choose to make a reservation here, know they might or might not have a car.
February 2021 by Antonio Lopez
I am very happy and satisfied, every single time that I rented a car at this location they treat me very well very very good customer service, thank you so much for everything.
January 2021 by J S
Very nice gal working here
December 2020 by Aubrey L.
This stupid place is a Fk scam, and their employees are very rude and less trained, they gave the wrong information and business hours which caused us huge inconvenience but refused to admit it. All they want is to rip you off and always tell you to book online even we already there in person becuz they want you to make it look like it's you make the decision not them. This shitty place better go collapse soon and the woman who works there but rude and stupid as hell better go F yourself.
December 2020 by Michael Taylor
Good experience in past, but when the truck you reserve online is not available because someone kept it extra time and Budget does not notify you before driving all the way there, its a hassle.
December 2020 by Nicholas M.
Outstanding service by Moral and Joe. They made my rental experience simple and quick, with great communication and customer service skills. Thank you!
October 2020 by Aaron Hammons
It's avis not budget. Lol. They are the best in service. Super clean and helpful. I always go here.
October 2020 by Ronnie Benjamin
October 2020 by Michael Y.
Rented a car here. The car was in a horrible condition. I would avoid this shop. Car came so dirty. Looks like they dont know hkw to even clean a car or check under thr hood.
September 2020 by John C.
If I could I would give a 0 rating. Made a reservation through their 888 number, got a ride to their location to be told we don't have any cars. I had a reservation number and all. Come back tomorrow and I will make accommodations is what Joe Abel told me. I call at 9am the next day and was told he was busy with a customer and he would call me back when he is finished with his customer. 3pm still no call so I called and once he finally got on the phone he proceeded to tell me still no cars. So I mentioned to him that he told me to come back today (glad I didn't go there) to get a rental and believe it or not he said that that's NOT what he said. He said that he would try to get me a car. Well seriously do you think I would have waited all day if I thought there was any chance of NOT getting a car today? NO!!!! The worst customer service I have experienced in a LONG time. DO NOT RENT FROM THIS LOCATION.
September 2020 by Rachel Willman
Needed a same day rental, no availability for the cheaper models and the in-person rates were significantly higher than online.Tried the Enterprise across the street, they also had no availability but offered to work with me on the price and I got a full size for 15% cheaper than Budget's intermediate.