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October 2023 by Seymour Titt
TOP QUALITY FOOTWEAR ! My wife was on a mission to buy some comfortable travel footwear. We fly to Paris on Tuesday for a 3 weekday vacation in Italy and France. We have been wearing Birkenstock sandals for around 14 years.....probably me a bit more than my wife. VERY COMFORTABLE ! In fact I bought an EVA ( resin ) version of my Arizona sandals a couple of years ago...for indoor wear. I've been suggesting to my wife for some time that they may suit her. FINALLY ! This morning we headed straight here to buy a pair of Arizona Essentials sandals like mine...except not black. We parked out front about 10.30am. A friendly dude greeted us as we walked inside.....it was Marius the owner. TO THE POINT ! My wife knew exactly what style she wanted....it was simply a matter of which color. After trying on a pair in Candy Pink....we had a narrow winner over the Sky Blue. GOOD VALUE !
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August 2023 by Tubosun Olowolayemo
Nice shop, with friendly and knowledgeable staff. Decent selection - I wish they had my size but I have clown feet so not their fault ?
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July 2023 by Robert D.
We purchased several pairs of sandals here, and Marius and Adonia were very helpful and accommodating. They assisted us with a special fitting for my sandals and went out of their way to assure we were happy with our purchases. We will always return to this store when we need more Birkenstock products.
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June 2023 by Mark I.
Yeah owner was nice and very helpful and made us feel very comfortable and answered all our questions
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June 2023 by Steve O.
Been coming here for years. I usually wear out my Birkenstock Sandals within 4-6 months and get them replaced here. If I notice that the soles are running thin early, I then come here to be resoled at 1/3 the price of a new pair (about one week job). They are fast, prompt and provide good courtesy.
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May 2023 by Lisa S.
There is a great selection and the owner is happy to help...it is always best to buy from a retailer since I know people have been ripped off using Amazon and not getting the real Birkenstock product. I always buy mine here!
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May 2023 by Claire Wiley
The owner is very rude. No patience and unwilling to help
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January 2023 by The Toilet Paper ..
My husband's Christmas gift to me was to get me a new pair bc my 13 yr-old berks have fallen apart. The asian gentleman with glasses who was working was very strict with how we were allowed to touch and try on the shoes. I'm pregnant and have a smaller right foot from birth, so I was eager to also try on something with a back-strap. After I tried on the Arizona, I asked if I could try on another model with a back. He replied saying no, that it would be better for the baby and myself if I could easily slip shoes on and off. Not wanting to cause a fuss and explain my cerebral palsy, I went back to the Arizona selection and looked at other colors. He rushed over to me, saying "would you like a different color?" And I said "maybe". He then proceeded to quickly and loudly say "okay! Then take those off please!" He leaned down and snatched the ones I had tried on off my feet- leaving me, an obviously pregnant woman walking barefoot in the store. At the time, there were 8 of us in the store and it seemed like we all scurried out of there. We can buy anything online these days and we go to stores for costumer service. Overall a very awkward, uncomfortable and unnecessary interaction. We were fully prepared to buy a pair in store and no wont ever go back.
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December 2022 by Rob Nakpko
I had a very negative customer service experience and would recommend getting your birks from a department store like Nordstroms instead. Don't waste your time or hard earned money.
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November 2022 by Kimberly Do
Just stopped by looking for comfortable professional shoes. Didn’t find what I was looking for so I asked the owner about what I was hoping to find. He advised against my choice as it wouldn’t have been suitable for my needs. He didn’t try to upsell or promote anything else and even referred me to a larger retailer at the loss of my business. So glad I stopped in! He was knowledgeable and quite friendly so I don’t know what the comments about the owner are about. Would definitely stop by for his advice in Birkenstocks.
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October 2022 by Frank Lazur
Old Asian man was very pushy, wanted us out of the store immediately
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October 2022 by Corden C.
Waste of time go some where else or online , they told me to come in Tuesday they are getting more and of course tell me when the day comes and I get there they won't have any for a month
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October 2022 by Larry S.
Opinions are like a-holes... everyone has one. Don't believe the one star reviews. They are just all sour grapes. John is awesome! He took the time and was very helpful. There is a supply chain issues so know that. But he will do everything he can to take care of you. I am a quadriplegic and needed help trying on the shoes and he was more than helpful. He punched new holes for me because I needed them a little wider. I took them to another shoe guy that I use because I needed some more modifications, and he actually charged me for. A couple more holes. I did not know what I needed. Regardless, john is great. He doesn't upcharge. I thought I would be paying more but it's the same whether you buy them straight from Birkenstock or not. anyhow, John is awesome and does what he can to take care of the customer.
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September 2022 by Donald P.
Website said they repaired old Birkies. Got there and the guy told me that was not true. Waste of a trip and false advertising. Do not recommend.
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September 2022 by Maria D.
I had a very similar bad experience that others have had after reading several of the reviews. I thought maybe it was just me that day but apparently this location does NOT have a good reputation from customers. I myself left without making a purchase from here and will not return!