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December 2023 by Nicole Pierce
I love this Anthropologie location. The staff are always so kind and welcoming and the clothes are always straightened out in such an orderly fashion. It makes shopping less stressful.
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December 2023 by Juan Loredo
Excellent customer service & individual attention!
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September 2023 by Abdullah Al Homeadan
Anthropology is trending. The only comment that can be said is that it’s little bit overpriced.
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July 2023 by Customer K.
The staff is usually unfriendly and ignores you. But this last incident takes the cake. I called the store and asked to see if they had a specific item in stock (anthropologie stores can usually mail you an item if they have it in the store.) Sales associate puts me on hold for a minute, comes back and says nope they don't have it PLUS the ENTIRE country is out of the item. Something told me she was just being lazy/lying. I called another store, a helpful sales associate tracked down the item in NUMEROUS local stores and I was able to get the item. South Coast Anthro, TRAIN YOUR EMPLOYEES BETTER!!!
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March 2023 by Estrella Nowak
It smells Amazing inside! There was so much to look at, and there were plenty of sale items.The dressing room attendant was friendly, but she was about the only one; nobody greeted us when we came in, and it seemed as though the store employees were purposely avoiding eye contact with me and my sister.Their Pilcro section was awesome, and they carried my size, too, which I was surprised by.Overall, I'm glad I was able to go into an Anthro store, but I'd much rather shop online in the future.
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December 2022 by Joanna Cobb
I’ve been an employee of Anthropologie and have been shopping with them for years and years and never have I experienced such horrible customer service. I was holding 10 things in my arms wandering around trying to find the fitting room. Not a single associate asked to help, even though i passed a few while walking around. I had to seek out the dressing room and once there no one still helped me so I went in on my own. Everyone seemed annoyed by my presence and acted like I was beneath them. Very unfriendly and im extremely disappointed. So much that im actually writing this review. Thanks for nothing.
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September 2022 by Zmzm F.
Customer service and the collection is beyond fantastic I like everything about this store and how everyone is helpful and professional
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July 2022 by Kelly Billeaudeaux
Would love to shop online but can’t get past the cookies! No way to bypass this so not interested in. Shopping with your company.
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May 2022 by Eunice K.
I want to give a huge shout out to Marina who helped me with my shopping experience today. I will come back again and again and shop at this store because of people like her that make the experience so welcoming. She also is the one who introduced me to all the essential and most popular items that people buy and I've become a fan of those items like the Colette pants and the icon pants.
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April 2022 by Allison Murray
As someone who works in retail I was very disappointed in the customer service. I found two pairs of pants that I tried on. An associate named Kimberly who was working in the fitting room made some comments that should never be said. First off, I’m a size 6 in pants and I’m in my early 20s. When I tried on the first pair of pants she said that you could see my “baby pouch”. Which should NEVER be said. Then I tried on the second pair of pants and they were too long. The pants had slits at the bottom which I loved, but she said that I should hem it. But she wanted me to hem off the slits, which was the reason why I wanted the pants. She then offered a size 4 because “they would be shorter”, but they would be way to tight around the waist. She did not offer to look for a similar style or anything. She completely lost the sale. I work in retail and I could not believe what I was hearing. I will never come back to this location due to this experience.
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March 2022 by Tiffany Brown
Terrible customer service. I'm here now trying to find someone to help me. The sales associates are totally checked out. I will buy the item I wanted directly from the company the makes it. I think they'd rather chat with each other than help customers.
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March 2022 by Abe M.
Just be careful they don't mysteriously ban you from shopping there. They banned my wife and she Yelped about it. Then, Yelp deleted her review. She will never again shop with Anthropologie or any other stores within the group like Urban Outfitters.
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March 2022 by Jasmin F.
The manager Jessica was very rude and unpleasant. I bought a top from the sale section which I guess happened to be an extra 50% off that day. I work in the mall so frequently visit. Had to come back the next day to return it bc it didn't work out and she said sorry this was final sale no returns. Asked her where it said that on the receipt and it was written nowhere. She said it was written all over the signs in the sale section- she showed me one of the signs and literally had to move a magnet over that was covering "final sale" written at the very bottom in tiny letters. The cashier who rung me up also said nothing about final sale. It was a measly $5 top... if she had any decent customer servicing skills she would have just refunded me. I could care less about the money really makes me more mad the associates there aren't doing their job properly then punishing their customers for it. Definitely won't be visiting this location any more.
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January 2022 by Nicole K.
Lovely candles, beautiful glassware, boho chic fashion and often things go on sale. Store is usually well stocked and the employees are trying their best to keep the sale area clean. Those slick wooden hangers are serious adversaries. The wait in line is because they have to give every customer their best and process all returns right after. Go in knowing you might have to wait a bit, be kind and hang up what falls in your trail. The clothes are so diverse and cute it's worth it!
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December 2021 by Ben Evardome
My wife loves to shop here. This is one of her favorite dress stores she goes to. I wish there were more sales though.