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March 2024 by Brianna S.
If it wasn't for the delivery men who delivered my boyfriends couch today, the review would be zero stars. They were amazing. They were on time, communicative, awesome men... and the sleeper sofa is lovely. However, the mattress within the sofa is advertised as being a memory foam mattress. That is not what came with the couch today. When my boyfriend called to ask why his came with a paper thin, lumpy, uncomfortable polyurethane pad, he was told that the description on Rent-a-Center's site was to "hype up" the quality. So in other words... false advertisement. The memory foam mattress was the reason he specifically chose this sofa sleeper. He was then told that he can go buy a memory foam pad to go on top of the cheap panty liner of a mattress if he finds it too uncomfortable. I'm glad I witnessed this myself today, as this scenario has changed my mind about going through Rent-a-Center for my daughters bedroom set. I will be going through Aaron's instead.
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January 2024 by Jae Solano
Great customer service provided by Richard
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January 2024 by Chalee Willis
The representative was awesome!! She went over and above to help me find the right washer for me, and help with all my last minute requests.
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September 2023 by Jr R
The store manager Clara had excellent communication, product explanation & sales follow through. She accommodated me by holding my purchased bed set until a later date when it was convenient for my schedule. I asked for delivery weeks later & everything was carefully unloaded by Chris. I had a great first impression & overall experience! I will definitely purchase again from them for any future needs!
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September 2023 by Donna Rochin
Clair and her staff at Corona Renta center are amazing. I call when I need something and she makes it happen goes above and beyond to make my purchases easy and convenient for me. I highly recommend her and the Corona location.I buy everything from her. Use the same as cash early purchase program to save money.
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July 2023 by Gabriel Trent
Firstly this place is way overpriced. Secondly the lady at the counter had a terrible attitude with my brother and I. My recommendation is to go to a different location.
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July 2023 by king Bler
Recommend this store great customer service and they got what your looking for if not well they will makes sure they get it for you
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April 2023 by John G.
Best customer service by Clara good quality products at affordable price.and no credit score check.
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November 2022 by Shannon Allee
The Black Friday special was not available for the promotion staff was rather short with verbiage and needs customer service skills
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October 2022 by katelynn backus
They did help us out but when we called they always were yelling or arguing over a simple payment instead of finding a solution. Never had a problem til now
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October 2022 by Francisco “Cisco” Ramirez
Not good
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June 2022 by Dolores Rios
(Translated by Google) They are friendly and I always find what I like(Original)Son amables y siempre encuentro lo q me gusta
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November 2021 by Aliyah M.
This establishment is very UNPROFESSIONAL. Sold me a faulty fridge, then gave me a loaner which should've been for 2 weeks turned into 2 months. For that 2 months I was harassed by employees on making payments for a refrigerator that was not working properly or fixed, MIND YOU when they brought me the loaner to my resident it was FILTHY. The supervisor (Clara) had a bad attitude and wanted to argue my every complaint. Employees showed up to my residence harassing me once again, and refused to leave after making an agreement with the supervisor on replacing the refrigerator. The whole experience was terrible i would never recommend for anyone to get anything from here.
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June 2021 by Jairo Gonzalez
(Translated by Google) Very good(Original)Muy buena
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December 2020 by Chris J.
This review has nothing to do with the services they offer there. However, it is still customer service related in my opinion. Ever since covid and having to stay at home I go out walking everyday to try to get some exercise. While I was out walking today for some reason I got a really bad blister on the back of my foot. I decided to stop into Rent-A-Center to see if maybe they could give me a Band-Aid. even though they did not have a Band-Aid the girl behind the counter still did her best to try to help find something else in her first aid kit that I could use. I really appreciate it this . Especially, since post- covid customer service everywhere I have been has gone down quite a bit. People are just so unfriendly everywhere since covid and so unwilling to do anything for anybody even when it has to do with something that is their job to do. I had kind of given up on people as a whole recently so I was pleasantly surprised to find somebody that was not only willing to help with my predicament but go a little above and beyond with being friendly about it. Thank you Rent-A-Center even though I have never used your services if I was ever in the market to rent your own something I would definitely give you guys a try.
