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February 2024 by Mirella Rinaldi
Today feb. 2 ,2024 at 11:33am .Not very good customer service at tbis location crystal the young girl at the counter was snudy andgave me a look , made me feel so dumb an diminished ,she even bark orders to other nice black girl who also assisted me she was very nice gave me the card of the mananger and her name ; there other employees ? also i want to thank the other employee , who assisted me she was a latina older women walk me tru, even tho she was working behind the counter she was telling me what to do and walk me tru also she offered tissue and gave me to wipe off my tears thank you for yiur kindness, but i honestly i would never go back there until they get rid of the girl crystal for now ill think i rather drive further to stapples they are helpful there, even at tbeir busy times
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December 2023 by R. M.
Please fix the automated phone system because I just wanted to ask a question about doing an overnight package but I automated phone system would never let me connect to this branch to ask my question to a real person.
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August 2023 by ksoko87
I went here to print some documents (building plans) and everything went smoothly and quickly. Prints looked great. Couldn't ask for more
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July 2023 by ZapPire Luna Rose
this location is not customer friendey employess are always standing around conversing amoungst themselves they see people struggling on how to use a copier and wont help out there is not enough copiers inside this location they only have 2 running and custemors accumulate in certain hours of the day they really have to supply more copiers for customers or you will be standing in line waiting to use a copier for 20 minutes or more parking there hour of operation are lousy and inconvinant especially if you work late and are in need of copies , ect .... they should extend there hours at least till 8 or 9pm and trin there emloyes to be customer friendly very disapointed at this location
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June 2023 by Eric S.
Shout out to Francisco for helping me out efficiently, professionally, and with so much kindness!!! Will be visiting again with hope that their customer service will continue to shine and grow! Thank you Francisco!
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February 2023 by Jonathan
Went to get my passport photo taken today. The lady that helped me was very nice and patient. She answered my questions and was also able to process and hand me my pictures in a few minutes. If you need to have your passport photo taken, I recommend coming here.
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January 2023 by Stephanie D.
Went here today to ship off a package. Was greeted when I walked in, and found my way to put my package together on the table area. Once I was done, the lady directed me to the kiosk (as she was busy with someone else) and advised me that I could get a receipt through the self service. Followed the directions, got my receipt and was on my way. Easy peasy.
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December 2022 by Oscar M.
Ms Darlene was very professional and helpful. This was a corporate account shipment and I had a little difficulty providing the right account number. She was very patient and helpful. She was very knowledgeable on her job and provided me with multiple shipment options. Overall, I was very pleased and will continue to come to FedEx for all my shipping needs. Happy Holidays! and thank you for all that you do for us, especially around this time of year!
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December 2022 by Jenna Siddiqui
Just went to this location to pick up some baby shower invites, which were already paid for, that my mother in law ordered for me. I went and gave my name which was what the order pick up was under. This short man with dark hair told me my name wasn't in the computer and stared at me with no intention of helping or asking further questions. I went back about 10-15 minutes later and brought the confirmation number and told him I have that and he very rudely looked at me as I showed him the email. He then pointed and said the order was under my mother in laws name. I told him and showed him that it had my name as the recipient to pick the order up. He left and told me to go over there. He brought out my order and pointed to the name on the order box, which was incorrect, since the recipient name was mine on the confirmation number. I told him this information again. He then ignored me and told me I was good to go. I HAD TO REACH ACROSS THE COUNTER TO GET MY OWN BOX. He did not put the lid back on after grabbing it or give me my order. I put the lid on myself and reached over to get the box. I am in my third trimester and had to struggle to get my own order as he stood there watching. I have never experienced anything like this. DO NOT GO HERE. WORSTTTTT EXPERIENCE. THIS MAN SHOULD NOT BE WORKING IN CUSTOMER SERVICE.
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December 2022 by Matthew Caputo
Absolutely terrible experience!!! I drove over an hour away yesterday 11/22 in traffic just for my package not to be there. I specifically asked what time they would be open on the 11/23 to pick up my extremely important package for Thanksgiving and she told me 6pm and then said 5:30. I left work early, again over an hour in traffic just to assure I would be here on time. They have a sign on the door “Store will be closing at 5pm, sorry for the inconvenience “. I arrived at 5:10 pm! How UNPROFESSIONAL AND INCONSIDERATE!! Honor your hours of your business and do not inconvenience your customers!! Absolutely unacceptable!!
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December 2022 by Will
I went in to ship a product and what I encountered was a very rude , unfriendly staff member by the name Darlene who treated me awful with no customer service skills . I normally see Cassie who is amazing and who ultimately helped me because I refused to be attended by this horrible employee who in my opinion needs to be fired or place back inside a warehouse where she doesn’t have to deal with people in general.
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December 2022 by Julian Toake
Fransico there is always patient in listening to you and friendly help you. I had a great experience there with very satisfied print deliverables, thanks Fransico!
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November 2022 by Kerri Swetech
Went in to print a label, had trouble with a machine. Went up to speak with Francisco at the desk, he informed me that due to the label it was, that he was able to print it out for me! He helped me save so much time! Thank you again for your help. Their staff was genuinely helpful and nice!
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August 2022 by Ed S.
If u need to fax documents they got u covered, very reliable. It's located in a plaza where there are a bunch of restaurants which makes it very crowded for parking so be aware.
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June 2022 by Denise young
Always Pleasant and Helpful...Dave is a JEWEL...Always guiding me..I have been use this Location For A Year..Never A problem...Unfortunately I Have Stage 4 Cancer and they notice right alway I needed assistance..Always..I just wait til there available when there busy, then they right there to assist..Very Pleasant and Clean