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February 2024 by Erick Mullins
They do not honor gift cards. Owner manager says they do not have the equipment to scan the gift card. My husband went there to buy items using the gift card and the manager/owner says they cant accept the card. He walked out.
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January 2024 by mascanueses
Poor service, bad attitude. I prefer home depot.
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November 2023 by Donienne Deese
THE worst customer service ever!!! Went in to buy paint, no assistance in paint dept. Went to cashier and asked for help, he came over but someone came up to check out so he left me to take care of that customer, even though I was there first and had been waiting. He continued to ignore me. I left, will NEVER go there agaun.
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October 2023 by Jim Robert
If can give this place a zero star I would.look this place on top of his high prices he cheated me on the receipt and added $27 more.Be very careful look at your receipt if you ever wants to go to that place also, you will be treated with an attitude there.When I start purchasing the stuff the cashier started to rush me.I felt their is something wrong with that place. Sure enough he cheated me for $27 on top of the his higher prices. I find this out when I take back the stuff and when I confronted him he said he made a mistake entering the total amount.I will never recommend this place to anyone to buy anything there. just go to another place where you be treated fairly and get a good quality stuff with reasonable prices.
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October 2023 by Emma H.
Left so happy! I went into Home Depot last night and was there for over an hour and they couldn't find a screw that I needed. Today I came into Ace and showed Jay the screw I needed and he was able to find a match very quick. He was a very kind and helpful man.
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October 2023 by Jeannine Minor
The service here is great
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August 2023 by Lucero R.
My dad went to Ace Hardware this morning. He was wearing a long red shirt, his hair was a bit messy because it was his day off from work and he had been working in the garden this morning. Anyways, he went to Ace and someone kindly asked if he needed assistance, and he said he was looking. Then someone comes again and asked him if he was looking to buy something, and he responded he was looking, and the guy basically told ok, you can leave, with an attitude. My dad felt terrible and he left. He said he doesn't plan to return there. He felt discriminated against because he was looking and probably judged by the way he was dressed. Ace hardware - please train your staff to better approach customers. Business comes with kind customer service and caring staff members, not by pushing and judging your customers. sincerely - disappointed customer.
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August 2023 by Heidi P.
After the reviews I've just read, I feel very comfortable pointing out the fact that this place is here to make you feel uncomfortable. My aunt and I walked into Ace hearing Jay use language that probably shouldn't be used with a customer..not only was the language inappropriate.. the whole conversation seemed heated and left us feeling concerned.... Don't even get me started about DARREN... the way he spoke to us was equivalent to someone speaking to a beaten dog (which is disgusting in its own right).. saying "come over here" repeatedly.. in a demeaning tone.. needless to stay, we decided not to purchase the goods we were looking for and will not be visiting that store again. It seemed his goal was to make to make 2 strong women feel like stupid little girls.. im happy to report..he failed! Just here to let you know that this is not the store you should be going to for your hardware needs, but if you are looking to be talked down to.. get after it...
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July 2023 by Jon W
Small hardware store but well supplied
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July 2023 by Leonard's Tom's
Bad bad service i never come back in these place again!!
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May 2023 by Jay Acosta
They are so helpful and I always find what I need
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December 2022 by BigJon .62
Called to get a Basic 80×30 Exterior door installed they sent a guy out he arrived on schedule..But they were charging $600 to hang the door not even counting the price of the door..So I sent him packing went to Lowes got a door for $185 and hung it myself in 1 hr..I would never use Ace not even to walk my dogg..???
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November 2022 by Ben Hadigan
As a rule I usually don't shop here because there overpriced but I needed to have a key made and they were close so I stopped in and I no it's only fair to give credit were credit is due so I'm here to say they were courteous, quick, and the key worked and at the same price as my regular key place. So I'm giving them four snaps up.
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November 2022 by vincent morales
This was my go to hardware store when I use to live in the area, Jay is a wealth of knowledge, plus there service is matched! You won't get this kind of service at the big stores.
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November 2022 by Kirit Shah
Carry most of the items, near by ,some of items too expensive compare to Home Depot or Lowe's ,cusomer friendly
