“Decent prices. Mostly non name brands, but look good and are cheaper than Macy's or any big store like that. They still got some competition online though. Found some things cheaper when comparing, but for a brick and mortar? This is my go to.”
“Made a return/exchange after 5 long months of procrastination and had no trouble whatsoever, and left with super cute and comfy shoes! Very satisfied customer! Will definitely shop here again.”
“I needed an outfit for a western wear party in a short period of time. I found a wash "n" wear blouse in red with embroidery and a rose embroidered belt that looked great. I had to return to the store to get the belt cut down. The owner took great care to do that for me. The outfit was fantastic with black jeans, black hat and boots.”
“Walked in, assisted by Nancy. Picked my 2 options. Measured my feet and shown stress points on my walk. Made my choice, did not take the insert. Out the door within 20 minutes. Happy customer.”
“the store look very clean and its sad to see mariah leave, even with her leaving she still provides a good amount of customer service and cares well about others, the store will be missing a great piece my her leaving”
“I was in this store on 1/25/24 at about 3:30 pm, ALL of the staff on the floor were warm, helpful, polite, and engaging. Best customer service I've gotten in the 5 years I've lived in California.”
“I love the variety of shoes, the durability, the price, and I love how the boots, heels, flats, whatever it maybe has a mommy daughter matching pair...!!! Always my go to store.!!!!”
“I love there Ethikas they feel so good an the shoe game is on point and the customer service is very appreciated and like I said there Ethikas feel so good and they should ad psd to”
“I went into Journeys And was immediately greeted by the team. Thankfully Kayanna came up to me and asked me if I needed any help finding anything specific. And was very urgent in going to get the shoes that I was hoping they had. When they didn't have the shoes in my size that I was looking for Eric offered to order them for me online and ship them my house for the same price I would pay in store. Amazing experience will definitely be back again, I loved al the options Kayanna brought out for me but ultimately came in for a specific style.”
“Brought in a bag to get the hardware replaced. Only took one day to complete and my bag looks brand new! A little pricey but good service! Will definitely be back.”
“This location is the BEST! The employees are all friendly and very knowledgeable at their job. They all helped me find a pair of shoes quickly that fit me perfectly. The other 2 stores I went to had no idea about customer service or about shoes. Thank you Deepti !”
10AM - 8PM
1 Sun Valley Mall, Concord
Shoe Stores
“I ordered shoes online and selected pick up in store. When arriving, I presented my confirmation email barcode to the employee and ID card.She was very friendly and professional. While waiting for my shoes, I took a quick glance at the store. The presentation was sleek and clean.Once the employee was back, i got my shoes, and she wished me a good day. I asked her if I could try on my shoes first before leaving, and she was totally cool about it. The shoes fit perfectly! After I was done, I said bye and she wished me well again.I will definitely be back again. Awesome first experience with Shiekh :)”
“I was so thankful to be helped by Zulma over the black Friday weekend. I had a full Xmas list to be filled and she was very patient with me since it was what it look to be a very busy day. Zulma and who I think was the manager were so resourceful when they didn't have certain sizes or styles by offering to look at other stores or order online so I can get what my nieces and nephews wanted or something close to it. Ladies thank you for all the great service provided.”
10AM - 8PM
1 Sun Valley Mall, Concord
Shoe Stores
“I’ve been shopping at the location in Walnut Creek and they have horrible service. I decided to go to the location at Sunvalley mall the other day and the store manager was very helpful. 5 stars for the store manager!! She has really good customer service and knows what she’s doing. Thank you for a great experience at your location. Will definitely be back to get my kids more clothes.”
“I was in need of some new Nike shoes and decided to come stop by shoe Palace since I was in the mall and they had a decent amount of shoe selection they could have had more but I was able to find some Nike Air maxes that I liked. Customer service was excellent here once I walked in I was greeted and was asked if I need any help. Would be nice if the shoes weren't costing an arm and a leg but it's understandable good pairs of shoes are going to cost a pretty penny.”
“The service I received from Ashley at the Mac counter Macys SunValley Mall-Concord, CA store #323 is outstanding! No matter how busy that counter gets, Ashley is always attentive and very helpful towards clients. She deserves recognition and a shout out!”
“Cool place. Lots of options on display but not too many options on hand. Very nice helpful people with their electronic shoe size availability checking tool. What a tongue twister huh. I will be going back here in future.”
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“This was my first time shopping at Road Runner and Jocelin was the one who assisted me and she was AMAZING! She listened to my needs in the shoes I was looking for and did great finding ones that matched my needs. I was able to purchase new work shoes, new cardio shoes and two pairs of insoles. Jocelin is super helpful, professional and patient.”