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January 2023 by Thomas H.
I purchased a pair of Rainbow sandals (double layer) and used the Yelp check in offer for $5 off. I came home to later notice that there was no coupon applied and called in just now to ask what could be done. I spoke to "Ashley" who wasn't very helpful at all. She denied that there was a coupon but then afterward acknowledged the existence of it after I told her she should check Yelp. She then said that the coupon was good for other items but not Rainbow sandals. I asked her why they wouldn't change the writing then? And she claimed, it wasn't possible? I asked if I could speak to owner of the store and she said no. I asked if I could speak to someone who was higher up to discuss this since it seemed ridiculous that she wouldn't honor the check in offer. She claimed she was the manager and basically wouldn't help me further. Tbh, I don't care about the $5, but the customer service just plain sucked so 1 star for this. I'll also be returning these Rainbows because of this experience
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October 2022 by Kim Thomas
good shop
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July 2022 by Edith A.
My only complaint about this store is the sandals are super expensive. Of course you are buying OluKai sandals. They also have the Rainbow brand. The good thing about these sandals is you probably replace them every 5 years. Great sandals Staff is always friendly.
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May 2022 by Jay M.
I never been here but I called to confirm if they carry FitFlop. They confirmed that they carry them. I have a pair now and I can't wait to visit the store and buy another pair. Fitflop was recommended by my podiatrist and I have been wearing mine at home every day for the past year. They are the most comfortable sandals ever and I can't see myself switching brands. I really recommend it, worth every penny.
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December 2021 by Mary G.
I went into the flipflop store Because I was having so many problems with my feet. I had just had a quarter zone shot and physical therapy and my podiatrist recommended Shoes that had extra cushion. I went in and I met a lovely lady named Rosie. She took the time to help me find exactly what I was looking for. The customer service gave was unbelievable. She was very knowledgeable in all the shoes she had me try on as well. If you are looking for shoes shoes especially if you are having problems with your feet make sure you ask for Rosie!
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September 2021 by Ken N.
Went by there to look for some Oofos sandals yesterday and they had a lot in stock as well as a brand new shipment that I was able to look through. Lynn was extremely helpful, great customer service. Will certainly go back when looking for another pair of sandals.
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September 2021 by Paul G.
Bought my wife a pair of OluKai shoes at the Spanish Springs store in the Villages, FL. They bragged about the quality of the shoe brand and stated they have great customer service. They were wrong on both accounts. Within a week (three wearings) the sole of the shoe separated. It was clear the threading cut through the sole during manufacturing. We were out of town for a couple of weeks and then brought them back. The owner came up with excuse after excuse why they would not take the manufacturer defect back and were unwilling to accept responsibility. I was shocked. When we were at an impasse they suggested we contact OluKai directly but then stated, "on second thought that probably won't work" followed by a refusal to give us contact information for OluKai. They seemed to be afraid that if OluKai found out their retailer was not honoring returns they might face repercussions. We contacted OluKai anyway and they immediately resolved the matter and did seem to be disturbed that this was not handled by the local store manager. My wife and I are fairly young and have many flip flop purchases ahead of us but we will never step foot in another poorly managed, non customer friendly Flip Flop Shops store again. Buyer beware, the Spanish Springs store will not stand behind the quality of their shoes.
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August 2021 by ashley lopez
I love this place!! I've been having a hard time looking for rainbow sandals and i came across this shop and they had a whole wall of rainbows! along with different brands. I would highly recommend to check this place out. And the employees are so nice and helpful! i am definitely coming back.
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August 2021 by Wendy Van Thiel
Very limited supply of Fitflop shoes. The inventory is mostly other brands. Not worth the trip. ?
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June 2021 by Isaac Collins
This is the ONLY place I get my flip flops. I’m from Missouri and every time I come to Cali I grab a couple pair to take home with me. I met The owners Lynn & Clint and they were great! Such good customer service.
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June 2021 by C.J. Brighton
Used to faithfully shop at nikis santa ana shop but now I come here since its closed. Same great merch and I'm always leaving happy
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June 2021 by Adrian G
No real sales going on for memorial weekend. Sad because I wanted some sandals today. Volcom got my business with 60% off sale.
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September 2020 by Natalie A.
First time coming into this shop. Cute sandals but I'm guessing the employee Lynn was having a bad day because she was beyond rude. I've never experienced anyone speak to me in a tone that she used on me when I simply asked about their return policy in case the sandals I wanted to purchase end up not being my perfect fit. Definitely not shopping here again!!!
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April 2020 by Riego L. Castillo
The sandals shipped to me quickly and are super comfortable.
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January 2020 by Maria Tejeda
(Translated by Google) Sandals are very comfortable selling ay.
