-
October 2023 by Christina
The items in the store are quite expensive.Update: I came here again, and the cashier had me bag my own item. Isn't that the cashier job? If I need to do that, then there should be a self cashier.
-
September 2023 by Rona S.
I've been here several times, had different employees and I can honestly say, "OH HELL NO!". Rude, and inconsistent. I was ripped off and double charged before. And for the same soda refill, I get different prices at the register. I can say that they are consistently one of the worst.
-
August 2023 by Angie A.
Don’t stop here if you need to use the restroom. They’re never open overnight.
-
July 2023 by Mercy
Rude employees, verbally aggressive even when customers are cordial. Terrible service, don’t go here. All of the poor reviews here from years ago are as applicable as ever.
-
June 2023 by mersy
Rude employees, verbally aggressive even when customers are cordial. Terrible service, don’t go here. All of the poor reviews here from years ago are as applicable as ever.
-
September 2022 by Husam S.
After i finished my transaction I asked him for a bag he told me it's a $.15 charge I told him I come here almost every day nobody ever charged me for a bag he told me they should I was like OK do you want to charge my card again for $.15 he goes like no no no no I was like OK I don't have cash and he was like he can't give you a bag i left pissed off and told him you just lost a customer He did not care because I'm pretty sure he's not the whole nursing does not care about customers
-
July 2022 by Annabelli M.
Was just here today where not only did the two employees one being the cashier whom I handed my money to, the other apparently distracting her and their " manager" make me feel as if I didn't know how much I handed to her when I paid for my gas which was $46 two $20 bills and 6 ones to be pumped at pump 12 . Well it only allowed me to pump $22 . When I went back in the cashier who helped me rudely told me I had only given her $22 and that the cameras would show that went to the back room for less than a couple minutes and then stated it was only one $20 and when I told her that wasn't possible she sarcastically offered to show me the video recording so I said yes please i want to watch it . Took me back home o the manager office where THE MANAGER ALSO STARTED SHE WITNESSED ONLY one $20 bill . So she play back the footage tries to zoom in to when I initially hand the cashier the money and tell her pump 12 but I request her to zoom out bc I want to see her count the money I handed her before she puts it in the register. She hesitated but zoomed out and then you can clearly watch the cashier place the 2 $20 bills on the counter and the 6 $1 bills before placing it in the register. Either Arco needs to provide classes on how to correctly count and enter cash amounts to the employees and apparently the manager or they need to start reviewing footage bc they have some lying thieves on their hands sad part is I've lived a block away from this gas station for 35 years and their continues lack of costumer service and now stealing money is highly disappointing don't use this gas station ever
-
April 2022 by Paulina H.
HORRIBLE CUSTOMER SERVICE!!! I'm currently here waiting in line and no one says anything (three employees). I called because I was in the car wash and it stopped out of no where. I tried calling and the lady said 'any questions come inside'. I came inside just for them to say they can't help me?!? WTF?!?! Oh and they barley say they are shift changing lol. I wish I could give them NO STARS!!!! Learn to have customer service or go somewhere else!!! DO BETTER ARCO!!!
-
January 2022 by Bernard P.
Terrible service from the lady behind the counter wearing an orange mask. Yelling at me and another customer about not wearing a mask. Usually people are polite and give u a mask if u don't have one, not her. She tried to make a spectacle out of us not wearing a mask. "2 YEARS WE BEEN WEARING THESE" Yes woman exactly, enough is enough. Super rude. Never coming to this arco again.
-
October 2021 by Angel Lakers Navarro
If I could give zero stars i would!!! The supervisor during the am shift is so rude. And this location "NEVER HAS CASH BACK AT THE FRONT DESK " NEVER!!!! Asked for a bag and she tells me put ur idem in your pocket u don't need one. After I already paid for the bag!!!! WOW
-
September 2021 by Nikki Saucer
Contacted my attorney today...oh yes...that rude young man that used physical force against a customer spell it out LAWSUIT.... AM/PM be ready to be held accountable for your unprofessional EMPLOYEE
-
August 2021 by Moises A.
Very rude cashier, her name tag says "Hilda". My daughter and I walked into the AMPM at approx. 0940 24 AUG 2021. We walked to the rear of the building, off to the right, near the restrooms away from everyone. I hear loud shouts, but couldn't make up what the person was saying. I honestly assumed it was a homeless lady or druggy. But it was Ms/Mrs. Hilda yelling "HEY! YOU WITH THE GIRL!! YOU NEED A MASK!!!!" As she was knocking on her counter top in an aggressive manner, then proceeding to point at me and immediately gave me her back. I didn't resist, I'm not from the local area, I forgot the mandate returned. I went outside with my daughter to grab a mask and proceeded shopping, we grabbed a single drink and did so because I believed we needed to purchase an item to use the restroom. Common courtesy. As I got to the counter there was no greeting, no Confirmation of a price..ok ms/mrs. Hilda is still mad. When I completed all my steps, it was her turn, but Ms.Mrs Hilda didn't know that... because her emotions were possibly through the roof still... so she knocks AGAIN, very aggressively, on the stand of lighters and says "YOU NEED TO DO IT!" And I said "No, it's you.". No apologies, nothing, so ignored her little attitude and asked "if they're open, Can I get the restroom key please?" Ms/Mrs. Hilda's answer "Ehhh it's in the corner or someone is in there or IDK, but if it's not in the corner then I don't know what to tell you. Go knock." In my opinion...If you don't like your job, find a new one or at least fake it. You don't have to be rude to me and scare my daughter. If you're so scared of the corona viruses, take off the two masks and lock yourself in your house. You didn't seem to care about the family of FIVE that walked in a few minutes after me, to wait in the restroom line, without mask. I had to warn them about Ms/Mrs. Hilda though, your welcome for reminding them about mask. Wouldn't want more disappointed customers.
-
August 2021 by Sergio Z.
I have been coming to this AmPm store/gas station for years for putting gas in both cars or get hot food like hot dogs and burgers and getting cold refreshments. Or wash the car they have a car wash.
-
July 2021 by Leo Mendoza
I got a car wash, the water didn’t turn on, only the blower, very bad service, didn’t give me my money or a car wash, this clerks have rude attitude
-
July 2021 by Daniel P.
The woman that works here yelled at me when her car wash did not tell me to stop even when I hit the rail. She told me I wouldn't get a refund and she refused to give me another code, even though she said she could see on the cameras that I didn't get my car washed. Disgusting business practice and an absolutely terrible customer service team.