12AM - 12PM
5431 Clayton Rd, Clayton
Banks
10AM - 5:30PM
5441 Clayton Rd, Clayton
Banks
“The staff at both the Clayton and Concord office have always been super friendly and helpful. There leading team is always professional and prompt. I can depend on Travis for my borrowing needs.”
“I was on my morning walk with my pup on the hunt for coffee. I noticed this place so I went in. I was grated right away, given a free coffee and they gave my dog a cup of water and a treat. I got an iced pumpkin latte that was great ? the barista and the capital one staff were so kind to us. Thank you ?Vegetarian options: They have milk alternatives”
Open 24 hours
3126 Oak Rd, Walnut Creek
Banks
“I come here often, was stopping for the honey lavender latte which is one of my favorites. I saw the spiced cardamom latte, and it's as delish. The service has been great too. It's a nice large size cafe 2 floors to sit and read or work.”
9AM - 6PM
1600 Contra Costa Blvd E, Pleasant Hill
Banks
“Alfredo is an EXCELLENT REPRESENTATIVE. He took his time to help me understand the type of account I was opening. And followed up with superiors to get answers to additional questions I had outside of his authority. It was a pleasure working with him.”
8:30AM - 4:30PM
325 N Wiget Ln #130, Walnut Creek
Banks
“I really appreciate how approachable Kaiperm is when I had issues in my account. I've used the text feature in the website to get ahold of them and Heather texted me back to address my concern and made sure that the unauthorized charges we're dropped and my funds made available to me. Thank you Kaiperm for always providing outstanding customer service!”
“This branch has been so amazing to work with. I opened a business account my old bank wouldn't. They save me time with their excellent service. Guide me to the right loans, accounts that might benefit my needs. Ive been with another bank for almost 40 years and never received the attention that Concord BBVA gives. I took them all a xmas gift today, Im so thankful for their help every month.”
“Each time i get an emergency case needing an urgent assistance, Kaiperm does not fail to meet my needs and expectations. Instead, they exceed all of that. I have not had any bad experience with Kaiperm. Their service is by far the best!”
“I am the business owner of a 30 employee insurance brokerage. During the 2020 Coronavirus crisis, I was banking with one of the "Big Banks." I applied for a PPP loan on the first day that the SBA would except applications. I uploaded all of my documents immediately. I was given a confirmation email by the "Big Bank", but no other means of communication. After 14 days of attempting to contact the "Big Bank" in various ways with no response, I received an email stating they had reviewed my application. The email also stated that when the SBA replenished their PPP funds for a second round of funding, the "Big Bank" would submit my application. I couldn't believe that no work had been done. I later heard most "Big Banks" focused on their larger customers relationships first, not the small businesses that the PPP program was designed for. The experience was frustrating and I decided to look elsewhere. I contacted Chris Barr at California Bank and Commerce's Sacramento office. He told me he and his team would do everything they could to help support my business and get me submitted to the SBA in a timely manner. I sent them all of my information, they submitted to the SBA, and kept me well-informed throughout the entire process. Within three days of this process, I received my loan documents and was fully funded. The process was incredibly efficient and the experience went well beyond my expectations. Without the support of California Bank and Commerce, my business would be facing severe hardship. I am moving my entire banking relationship to California Bank and Commerce and look forward to building a long-term partnership with them.”
“Went into PSCU concord branch to setup my account. The branch staff were very friendly. The opening process was quick and I felt that they valued my time. The branch is also easy to locate.”
9AM - 5PM
2507 Somersville Rd, Antioch
Banks
“I bank with these guys the staff especially management are seriously the absolute best when I have any thing I need to take care of.The only issue I have is there call center o.O wait times sometimes exceeds 2 hours one day I waited 5 minutes I thought it was my lucky day then the lady on phone refuse to authenticate me saying I can identify you which straight bs it works with everyone else it wasn't until she had to get a supervisor to help me which forced me to wait 30 minutes for one. Makes the DMV look like they have a fast pass.”
“I used to come home from work around 245 to 3am... One night while making a left on to Davidson, I noticed someone with long hair on a brown horse, brown saddle and all . It was a quick second , had to focus on the road. I tried to convince myself that it might’ve been an officer on patrol on a horse but I’ve never seen APD on horseback’s at 3 am. . I’m not crazy I know what I saw.”
“I have been going here all my adult life, my mom worked for the county and that’s how I got it (u use to have to be referred). All my children now have accounts here, car loans here, we have moved with them, had their name changed with them, etc. I honestly feel they’re part of our family. I have NEVER had bad customer service. I have had employees go above and beyond on many occasions. I do not particularly like this current location (BUT I love the current employees in there at Century Blvd) however I do much of my banking through the app?. You all are doing a great job and I appreciate each one if you!???”
“Today I went to the ATM of this Chase in Alamo, I made a transaction at the ATM , the machine took my cash and then I read on the screen it was an error the ATM didn’t give my money back and didn’t reflect any deposit. I entered to the bank at 4:55 pm and I was received by Leilani Rupp, I thought they weren’t going to help me because there were only 5 minutes left until they closed, she very kindly offered me her help immediately, she even called from the bank to report the incident and do the claim, Miss Rupp was incredibly helpful, I am so grateful for their help, efficiency, commitment, compassion, Miss Rupp and her coworker Francisco helped me after their working hours with the same kindness, I never felt So supported, I left the bank at 6:10pm when it had been closed for over an hour. A thousand infinite thanks for helping me, Miss Rupp told me at the last I put myself in your shoes. She did ! I felt it was my family who was helping me. Thank you soooo much for everything!”
“Plenty of parking, the ATM always works, never a line, my banker KNOWS me and my family. It is refreshing to call a business and not only do they answer the phone but they greet you by name. Beyond satisfied and happy I switched banks.”
9AM - 6PM
742 Bancroft Rd, Walnut Creek
Banks
“You have a wonderful employee at the Walnut Creek branch. Angela has been a great help to me in dealing with my partner's estate. His son was the beneficiary of one of his Provident accounts and Angela helped me navigate necessary details to ensure the transition went smoothly. She was able to tell me how to handle the transition when I was still in shock from his passing. Her calm, cool manner helped me with the situation. I so appreciate you having such a delightful, knowledgeable employee. She is a jewel!”
“Have been a member for over 20 years and I've never been dissatisfied with the service I get. ALL the employees are polite and patient. I've also invited family members to join. Won't go anywhere else but DVFCU.”
9AM - 5PM
1277 Treat Blvd Suite 120, Walnut Creek
Banks
“I've been doing my business banking here for 3 years now and the service is top notch. I am greeted by name when I walk in and they really show they care about my business. Highly recommended.”
“They are very customer oriented. I'm disabled and they let me sit down while they make the deposits for me and my business. They're always friendly, open the doors for me, and often chat for a few minutes. There is nothing else they could do to make me happier. They do it all. By far the best bank branch I've ever been to.”
9AM - 5PM
1900 Grant St, Concord
Banks
“Ingrid is incredible to work with! She’s incredible. Her knowledge of business banking and personal banking is unprecedented!If you want the type of banking love like Norm gets at Cheers, Ingrid is your Sam Malone.”
“Hanell and Rossmoor team has been wonderful great customer service. Hanell always ready and willing to help me with anything,specially with my mobile banking great guy. Look for him when you go to Poppy Bank in Rossmoor walnut Creek.”
“I am writing this review for their home loan officer whose name is Alan Morimoto I met him when he used to work with a different institution. I recently bought a house through him and he was absolutely amazing. Someone who is very honest and not hide anything from me and explained me the pros and cons of everything and kept it all transparent. Whenever I had a question or something I don't understand he was only a text message away and by the end of the transaction I was actually a lil sad that I won't be able to talk to him anymore or not as much. But I will always remember him in very high regards. And definitely recommend my friends and family or anyone who is looking to get a house must see Alan, working with him was hustle free and smooth. I would definitely try to see him once in a while.”
“A fantastic, community bank that provides exceptional service to their clients and aims to serve the local community in and around the Bay Area. Great customer service and a wonderful staff!”
10AM - 4PM
1111 Civic Dr, Walnut Creek
Banks
“i had a payment set for the 14th of july with a customer service rep to be taken out of my account.i called mechanics bank the day before and told the customer service rep i was not going to be able to make the payment until the following friday , The rep set me up with different arrangements and set it ** in her computer to be paid on the 22nd and when i woke up this morning even though i called the day before they still ran my payment through my bank . This is the problem with having different people taking care of multiple accounts . No one at this company does what they say but its always being told that this conversation is being recorded . Thats a joke they dont listen . I had the pleasures of speaking with 2 managers that also couldnt answer my questions why? do you guys listen to your clients . Well in my opinion this bank ***** and there reps dont listen . and their managers on duty dont either . pretty funny how they can take your money on second and now i have to call my bank dispute the charge and play the waiting game .They give excuses why they cant refund your money . Well alls i got to say to future buyers is Find a different bank to finance your loan with this bank lies and dont help you when they s**** up”
“When you have to walk into a bank and sit down to discuss your finances, it can be very intimidating and embarrassing. As a married couple looking into homebuying for the first time, we were very hesitant about talking to a financial institution out of concern for being sold on something that wasn't reasonable for our finances or lifestyle. I was really grateful to be able to talk to Kyle Maitland, who was both deeply considerate of the stresses we were under but also really comforted us about PatelCo and their operations. He helped us work out a financial plan to help grow our savings and after chatting extensively with Kyle about our long-term financial goals, we were referred to Fred Williams for further mortgage discussions. This is a really big deal for us, and we're so grateful to be able to work with a non-profit credit union that's really taking into account the human factor in finances.”
10AM - 5PM
3400 Camino Tassajara, Danville
Banks
“This is probably my favorite bank in the area at the moment, pleasant and quick! My teller was yeganeh jalali and she was very very kind! Most tellers can't even start a basic convo with its customers, she happened to not only do that but brighten my whole mood up... I thought of switching banks just because of her, may have to rethink on that one though! Thanks citi bank and Yeganeh!”
“I have been with F&M Bank in Oak Grove shopping center since they moved in. This is the BEST bank I have ever had and I got my first bank in 1959! I HIGHLY recommend F&M!”
“Excellent service! I emailed the branch manager on the weekend, expecting to hear back on Monday. Much to my surprise, I heard back right away! And all the staff are friendly and professional.”
10AM - 5PM
310 Hartz Ave, Danville
Banks
“Patricia Vallejo was very professional, knowledgeable and extremely helpful throughout the application process. Communication was excellent. She went out of her way to answer all our questions right away even after business hours. Patricia's expertise and positive energy just made the whole process incredibly smooth and on time. We can't thank her enough.”
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“Top notch service and care at this location. Rarely a long wait. Manager on hand always willing to help. I have been blown away on more than one occasion by the above and beyond service that Katie the Manager provides.”