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June 2023 by Scruffyx56 Dot Dot
Hardly anyone there, so check out was fast.
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May 2023 by Stephannie R.
I went to this location and Lisa helped me. Thank you Lisa for going above and beyond.
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May 2023 by Connie Rio
Great selection, good sales, friendly, helpful staff.
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May 2023 by Mercy Morales
Naya from Puente Hillls branch is very accommodating, and helpful.
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January 2023 by Ann T.
Unfortunately one of the few locations where they don't do online app order and then in-store pick up. Sucks since it's the closest one to me, but oh well. It's not the biggest Bath & Body Works, but on a regular day, it's never too fisted. Not crowded and the wait to cash out isn't too long. I've had more luck during their 3 wick candle sale where I didn't wait too long, got a huge variety of candles, and some free gift wrapping supplies (and some cute reindeer headbands!), but on the other hand I went during their famed semi-annual 50-70% off sale and walked out with nothing after circling the store multiple times. Not sure if it's because of whatever stock they had left over from the holidays and in general just being okay, or since I went somewhat in the middle of the sale (though the e-mails keep saying that new items are added every day), but that experience was disappointing. Perhaps my hopes were way too high with my better sales shopping at other locations. Not bad, but not a Bath & Body Works I'd go outta my way to go to.
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November 2022 by Cynthia Hollins
Was in there browsing & staff was cool
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September 2022 by Amit Dua
Very good place to buy bathing product . Got good deal.
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September 2022 by Emily P.
Yes, the location of this store is inside Puente Hills Mall. It is one of the few stores left but the store gets foot traffic from people still enjoying the movies Round One and during the holidays. I like to come to this store because if I am looking for something specific I always find it at this location. The store is well stocked and well organized. The sad thing is while my daughter and I were shopping we witnessed people shoplifting right in from of our eyes and in front of the employees. What can you really do since that is a common unsafe situation now and days not only for the shoppers but for the employees. Its tough for the employees to be put in these situations because I am sure management tells them there is nothing they can really do. We have never had any issues at this store with their products or their staff. We are hoping that the mall gets more business (highly unlikely) or they move this store to a better nearby location soon.
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September 2022 by Cat L.
DO NOT COME HERE IF YOU WANT TO BE FOLLOWED AND FEEL UNCOMFORTABLE WHILE SHOPPING!!!Full story below.I normally do not write yelp reviews but for this store I will. I always come to this store because I feel like it would be stocked, since the mall is quiet. Just looking at the outside stand I scared by a worker asking how I was while smell a candle. She scared me so I quickly place the candle down. I walked inside and I saw she kept watching me. While walking around the store she just kept watching me. I felt so uncomfortable walking around. Mind you I was looking to buy a few products as gifts. As I kept walking around looking I noticed the work looking at me and telling another worker something and they both looked at me so now I know she said something. Also, other customers had heard and looked at me too. The other worker walked closer to me to pretend she was fixing something. After that I was like f*** this. I walked out yelling to my bf "LETS GO THEY THINK IM ABOUT TO START STEALING S****** LETS GO!!! I DONT FEEL COMFORTABLE SHOPPING.!!! LETS GO!!!! Honestly, if I was going to steal s*** I would have stole s**** Mind you I'm 4 FEET 10 INCHES TALL!!!! And you got Hella a lot of tall a** ghetto people walking in and you decided to watch the thinnest person that walked in. Well you just lost a long time customer PUENTE HILLS BATH AND BODY!!!
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July 2022 by T Man Thabiso
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July 2022 by Kerrington Hurley
I can't go in without buying something! There selection in low right now I'm not sure if it's because its in between season sents or if its because this location doesn't have that much! They employees were so nice and when I asked them all their opinions on everything they gladly helped me and were just so great (they need a raise) I'm addicted to this place...I think it stems from my mom from anyways....12/10
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May 2022 by Barbara McMath
This Bath and Body Works has always been nice. It's a shame that it's one of the only few stores left at the PuenteHills Mall. Frankly it's a little eerie to go shopping in that mall. Hopefully the owners will realize that and get more stores to come back to the mall.
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May 2022 by Joe McNatt
All of the staff was very friendly and helpful.
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April 2022 by Vamanos Ninja
Worst bath and body I've been to. Aggressive employees. Especially the girl with long hair who yells.
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December 2021 by Giovanni Alfaro
My sister suggested to go that Friday because of once a year deals!
