“convenient hours, great service, and wonderful staff. in a world where you more often than not feel like you are only a number here is business with personalized Everyone-Knows-Your-Name service and a fun curated assortment of swag. I love this store and am grateful to Chandni and Pankraj for all their work.”
“Theee best customer service. I needed a Uhaul to move some boxes from my house. None were available for the day I needed it. Michelle went above and beyond to get me one on the day needed. Best place for shipping and Uhaul needs. Thx again guys”
“This UPS store was so efficient and friendly. I would definitely go here again for my shipping needs. Issac was so helpful and kind. What a great employee you guys have! The telegraph Canyon, Chula Vista location is where I went. This was my first visit here I would definitely come back.”
“First time using this shipping center- now that the online/ catalog company I shop with has a variety of return shipping options for their merchandise.Venus (women's clothing) used to provide return shipping labels for U.S. Postal Service and UPS along their shipments.Now, the customer can either print out their own labels (which doesn't work for me) or use Happy Returns and select a variety of shipment locations.I like it here at FedEx because it's a a popular shopping center right off the 805 freeway. Weekday hours- they open at 8am. Which is a HUGE plus!I even brought my shipping invoice and original plastic packaging.The FedEx representative said Happy Returns provides their own packaging and I could keep my original paper invoice. Just make sure you get on Happy Returns website and search the company you're returning the merchandise to. Super easy peasy and when you're all done with that process- you are given a QR code for the return center to scan. And when I say, easy peasy- the QR code is sent ASAP. Not even to your email.But, a receipt of the Happy Return transaction will be sent to your email.”
7AM - 12AM
621 I St, Chula Vista
Shipping Centers
“I've used this location several times, sadly for printing funeral programs and collage posters for loved ones. The outcomes on all these projects have been beautiful work. I normally layout my projects myself and use them for printing only, and they have called me if they see any issues prior to the job being printed. Sometimes the lines waiting for customer service are wonky, but overall I appreciate this location. If you search online, you can usually find a code for a discount.”
“Love there work specially Samantha she took the time extra on my package. She was professional and kind and she cared everybody at that store so definitely recommend they care about your packages. Samantha took care of my package specially, after it was returned she cleaned it up and shipped it back to me, thank you thank you thank you”
“It was my first time ever sending packages out and Alex was very helpful and kind! This is a great location with great employees! Love this UPS store they are very reliable especially Alex :) thank you! Big shout to him!!!”
8:30 AM - 6 PM
2220 Otay Lakes Rd #502, Chula Vista
Shipping Centers
12AM - 11:55PM
16 3rd Ave, Chula Vista
Shipping Centers
“If you need to ship overseas then they are affordable and timely. One needs to be patient when trying to call them. Roughly takes about 8weeks for your box to arrive.”
8AM - 6:30PM
642 Palomar St #406, Chula Vista
Shipping Centers
“I’ve been using them for over a year. I Guess i cling on people. They’ve always been nice to me. I have to admit it’s feast or famine there. But service is great. I always have great saying about them! Love it!”
“Staff is wonderful, taken pictures for passport have items notarized packages delivered to my box, every single time great service. Been a customer for over 27 years would highly recommend.”
“Customer service was nice. Not quite sure why their line is usually out-the-door when they are busy. ... If you need a pro- color print 8x10 or 11x17, whatever, use email in the photo to get the photo to them so they can make your print.”
8:30AM - 5PM
830 Kuhn Dr, Chula Vista
Shipping Centers
“I sell collectable cards and love going to this location. The staff is always accommodating and nice, and i've never had any difficulty receiving or sending packages. Note; these are expensive items too, always in the $500+ range for a couple cards.Sad to see the care the post office gives be scrutinized by the rare few with strong negative opinions.”
“This place is pricy but they have everything you would need at an office. I needed to print something out, ship an item to Utah, and I came across some cute cards and keychains as last minute Christmas finds. Thank you Vivian for being so helpful and patient since I don't really ship anything. Come here if you don't want to make that long line at the post office and don't mind paying a little extra. You'll be in and out in less than 5 minutes.”
“Long line, but they were very efficient. I was in and out withmy receipt much faster than I thought and I received notification that my pkg was returned to the vendor.”
“I don’t understand why people leave reviews on this site as if they were reviewing the entire UPS corporation.This ‘customer center’ does great as a customer center.The staff at the desk is amazing and I’ve been going there for about 6 years 1-2 times per month without a single hiccup.”
“Window clerks are busy yet could be more polite like downtown Chula Vista clerks who have even more customers in a more obvious location. Not open Saturday for no particular reason, or past 5. Has passport office, but no mailbox for cars. Tiny and awkward parking and building. Long lines.”
“For a large city and zip code, they are polite, professional, seldom lose mail, and deliver on time. Opening past 5 would be nice, zip code 60540 in Illinois has done this for 20 years and has 4 kiosks, open until 7 pm on weeknights and on both Saturday and Sunday. Milwaukee had a 24 hour staffed post office near their airport for years with window clerks. So, why not a bit later? To use the kiosk after 6, you must have a key? Or drive to Bonita post office by 10 or Eastlake? The kiosk at 91910 is open until 6? So silly.”
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“Been coming occasionally for years now, sometimes for notary or for shipping services. Customer service is consistently outstanding, knowledable, and friendly. They can get busy, but they work hard to greet everyone walking in and get through the line quickly. The shop is always organized and tidy. Love the little items they sell too!”