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June 2024 by Chris Soccio
Worst location to go to. Always understaffed and the love to keep people waiting.
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May 2024 by Maricela Escobar
Not enough personal wait times excessive
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April 2024 by Betty Rains
Monday afternoon, 1pm, ZERO tellers .... what is going on?? No signage on door. Nothing on website. Referred to another bank in another city by a banker inside. Wow
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March 2024 by Murray H.
Juan, Customer Relations, was very helpful resolving a wire transfer issue. Joanne was helpful with obtaining the special wire routing number.
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March 2024 by Irma Olivos
Horrible service from Miss Samantha. She has a very bad attitude and the way she is was horrible. She gave me my recipt all crumbled up, and threw my money under the glass slide. The bank is always full but doesn't have enough bankers. The location is in central avenue chino california.
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February 2024 by Gary Hering
This isn’t our first time inside this Wells Fargo location that we stood in line for almost 30 minutes. One teller serving customers and 3 walking around talking. And more walking around the the desk. There were about 10 people just as furious as us. The manager assisted the teller then went back to talking to other staff members. We eventually left. Time to shop for a new bank.
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January 2024 by Daniel Palencia
i been having a bad experience in this location central and Walnut Chino bank is empty and the manager Shannon says i need a an appointment to add a person to my account for Express send ..i ask her name because ahe also was not wearing in it.very lazy service and a lot of complaints.this is only a review. i will take it to upper management..
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January 2024 by Peter Justin Taguinod (PJ)
My wife and I wanted to joined accounts - Martell Solis helped us out. He made the experience smooth and answered all our questions with well thought out explanations. I usually don’t write reviews but I thought it was worth while giving credit where it’s due.
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January 2024 by J Ochoa
Im so glad this is not my bank. Im waiting for someone, shes been in line for 55 minutes and still has 7 people ahead of her. . No one managing this branch, one of the worst ive been in
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January 2024 by yury velasquez
Worst customer service
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January 2024 by Gabrielle D.
Quite literally the WORSE Wells Fargo you can go to. They are slow, 15 people in line and one teller to two tellers in line. Always slow, it could be 3 people in line and still 30-40 minutes in line! This place is ridiculous! I wish there was another one closer in the area. Needs better management!
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December 2023 by Dianne F.
Very good bank. I've had my ID compromised several times through the internet and my wallet was stolen (at Costco). Wells Fargo has been wonderful helping me through their fraud department and when the thieves tried to use my Wells Fargo card it was denied and I was notified immediately by text. Wells Fargo has watched over my accounts and will immediately notify me of any suspicious activity. This is so important due to all the identity theft going on. I'm so grateful to them for this. Their customer service is excellent. Their costs are comparable to other banks. I highly recommend for your banking needs.
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October 2023 by Rosa Aguilar
Consent, sorry for the inconvenience of sending all this information, behind these different images or photos there is information or recordings or written by witness victims of entire family of robbery, scam of my entire family and negligence and theft of personal identity and file attached documents.espersmos count on your help and understanding and justice in this report.
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August 2023 by nana Johnson
Horrible customer service
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July 2023 by Ismael Guerrero
Excellent service
