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July 2024 by Raul Javier Herrera
Excellent Self-Service Place in terms of a Variety of Clothing and Accessories such as suitcases, towels, tennis shoes and decorations for the home and gifts, perfumes and toys for children at very good prices
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June 2024 by Guillermo Lizardi
Good deal!
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June 2024 by AKIRA Kong
Affordable items, 10% off for seniors on Tuesday. Various products are available for trial use.
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June 2024 by Tito
Found what I need and more
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May 2024 by SULY PORTILLO
I love this chino ross always has a lot of stuff never understocked . Always find good deals here recommend it
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May 2024 by Min H Chang
Great store
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May 2024 by Jesus Zarate
From one date to now, a small amount of clothes have gone down. Before there were many of all types, quality and price
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March 2024 by Ministerio de Niños Soldados De Jesucristo
Good prices and quality
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March 2024 by Khang Tran
On July 3 at 8.15pm we made a purchase at Ross 4032 Grand Ave, Chino, CA 91710.
The two employees, their names were Veronica and Dana, made me feel very bad
We shopped at all Ross places but when we returned them they were unhappy, we still bought new items and returned the item that didn't suit us. They tell customers where to buy and have to pay there, why?
When we complained and they were very impolite, glanced at us, and showed a very unpleasant attitude towards customers, I asked Veronica's name to call Ross's hotline and she said she didn't care and then left. Looking at the badge on her chest, Veronica was a supervisor or upper management, but being a manager had to be good while she was terrible. Customer service from Ross was terrible and we were left very unhappy, having spent an evening shopping in vain.
I sent an email hoping that Ross would adjust the staff so we could continue shopping or not visit again.
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March 2024 by Hasion P.
On July 3 at 8.15pm we made a purchase at Ross 4032 Grand Ave, Chino, CA 91710. The two employees, their names were Veronica and Dana, made me feel very bad We shopped at all Ross places but when we returned them they were unhappy, we still bought new items and returned the item that didn't suit us. They tell customers where to buy and have to pay there, why? When we complained and they were very impolite, glanced at us, and showed a very unpleasant attitude towards customers, I asked Veronica's name to call Ross's hotline and she said she didn't care and then left. Looking at the badge on her chest, Veronica was a supervisor or upper management, but being a manager had to be good while she was terrible. Customer service from Ross was terrible and we were left very unhappy, having spent an evening shopping in vain. I sent an email hoping that Ross would adjust the staff so we could continue shopping or not visit again.
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February 2024 by Distinct
Nothing good not worth a trip
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January 2024 by Mariana
It’s a hit or miss when it comes to stores like Ross but when I do find the goodies I’m happy lol. Good stuff and good deals. I always find my girl some good toys here :)
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January 2024 by yu er yu
The best massage for me is here. The relaxation and stress reduction effect is significantly improved. Worth looking forward to the next meeting.
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January 2024 by Joy Wong
It’s all good
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January 2024 by Kelly L
I came to this location about 30 minutes before closing time, and overall it was a pretty decent experience. The store was a bit of a mess but not as bad as I've seen others. What I did notice here, is how friendly ALL of the employees were. Every single one of them were smiling and nice and very welcoming. This is not the typical retail shopping experience anymore. For this very reason, I would go back to this store again and again, even tho it's not very close to where I live. I'd say they are doing a great job at this particular Ross!
