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November 2023 by Josh White
Michael C was great! Quick, responsive, honest and the appointment went as planned. Thanks for the great experience!
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November 2023 by Randy Salado
I have had service advisor Dan Simmons for several years now. He has always taken great care of us. This visit was no exception. I come back to Wittmeier because of him.
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November 2023 by Christian Castaneda
Very helpful and respectful. I camenin for a service and was very satisfied 10/10 might even consider coming back for a pick up here in the near future
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November 2023 by Anna A.
Because I drive a company car and the Fleet department decides on who does repairs, I'm forced, once again, to use Wiitmeier. Where to begin? The service is so far below average, it's laughable. The mechanics are no where close to friendly and the work they do (try to do) is remedial at best. They had two weeks to fix the engine light issue, a cracked windshield and a GPS screen freeze. I got it back after 13 days and the windshield (though replaced) now rattles loudly on the freeway, the GPS screen freezing is still occurring, and the engine light came right back on. So, here I am again. Sitting in the waiting room, doing just that; waiting! 30+ minutes for a ride to get my rental car, they tell me. Did I mention the last bill was well over a thousand smackaroos, not counting the rental car bill? So grateful my company picks up the tab, but I feel genuine sympathy for the poor customers who have to pay these outrageous bills themselves and get their vehicles returned with the issues still in place. My final thoughts on WittMeier in Chico? Me thinketh they sucketh.
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November 2023 by Bandi Maxwell
Very easy to work with. They contacted my warranty company and fought for me so they would pay for a new engine! Great service and kept in contact with me. Everything was ready for me when I went to pick up my vehicle as well. Very satisfied!
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October 2023 by JR Vasquez
The finance lady (Kendra) added a lot extra charges to my overall price. Didn’t explain what they were for or why she did it. I had come to an agreement price with my sales person with a totally different end price that the finance lady set! Tried coming back to get this resolved and said she couldn’t do much do get this resolved or get my money back. I even told her to not add any extra warranties from the beginning and she claimed she didn’t. Obviously she did. Don’t try and scam your customers. Be straight up and honest. I’m seeking legal consequences!
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October 2023 by Erica Barba
The associate was very informative and helpful. My husband and I were able to get things squared away that same day with a great deal offer. Drove off happy customers!
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September 2023 by Desiree Callahan
Dan and the service team always takes good care of me and my vehicle maintenance needs. They were very accommodating when I needed to drop off my vehicle due to a scary brake issue. Always top notch service!
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September 2023 by Kamryn Parker (kampark7)
Loved the ability to get an appointment within a week. Communication from every team member was excellent. Problems were fixed timely.
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August 2023 by Todd P.
After buying my last few vehicles at a dealership in Oroville, my wife and I were ready to buy a new truck, but could only find the truck that I wanted at Wittmeier Chevy in Chico. The buying process was what is expected, a bunch of negotiating and the dealership trying to add in a bunch of extra cost that I did not want. After taking about 4hrs to make the purchase, and taking delivery the next day, I immediately found a few problems that needed to be addressed. I made an appointment and took the truck in to them a week later for 3 adjustments / repairs. After dropping off the truck, i was told at least 4hrs for the repairs, so I was surprised that after just an hour that I got a call that the truck was ready to be picked up. Once I arrived at the dealership and was given the keys and inspected the following, I first found that my tow hooks had been adjusted. Second, I found that my malfunctioning blinker had not been replaced, because they could not simulate the problem in the shop. Third, I found that my broken cowling had not even been touched. When I showed the technician the cowling problem, he said they would have to order parts, which were on back order, and that they would call me later to set up the repair. A month or so later the parts came in and today I took the truck in to have the cowling replaced. During the repair, my wife and I asked for a shuttle to take us to the mall and to lunch, and was told we would have to wait 30 minutes because the driver had just went to lunch. 1.5 hours later the driver showed up and took us to a restaurant, and 10 minutes later the dealership called and said our truck was done and we could pick it up. After finishing our lunch, we called for the shuttle and returned to the dealership. After getting my keys, I once again inspected the repair, and found that it was still broken, and that they did not order all 3 pieces, and specifically did not order or replace the actual broken part on the passenger side. I again had to show them that it was not fixed, so they ordered parts again, and told me they would give me a call when they came in. Once i drove back home to Oroville, I decided to call the Manager, but was directed to an assistant instead. I was told sorry, and that since it was warranty work, that I could take my business somewhere else if I liked. In closing, Wittmeier Chevy has no quality control, and after making the sale, the management has had no interest in helping me clear things up with them. My cowling and blinker are still broken, I have a paint chip on my door from being transported, that they are denying is their fault. I am a 15 year COMBAT USMC VETERAN that they promised the Chevy Military Rebate to, and never followed through on. I will not make the mistake again of shopping for a vehicle at this dealership, or having any kind of work done. I will stay local, and stick to a small town dealership where they know my name and appreciate my business.
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August 2023 by Warisa Blake
Just recently moved to Chico, and was having trouble utilizing the neutral feature to tow my 2020 Silverado. Called service and made an appointment with Michael, an advisor.Sean, a technician quickly identified the step I was missing and took the time to show me the proper steps.They could not have been more professional and helpful!I’ll be a regular customer for my service needs in the future.
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August 2023 by LD Reynolds
The service professional was excellent. He explained everything and went above and beyond to make sure I was kept informed of the repair. It was complicated but each time his level of service was great. I was pleasantly surprised and will go back when needed. Thank you!
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August 2023 by Kayla Ottoboni
We use their Chevy Service department for both of our vehicles. Dan is our man and he’s amazing, punctual and honest. Recently our DEF system went out for the second time. The first was covered under warranty and the second time it went out we were 2 months out of warranty. GM denied coverage, but thanks to Dan, Wittmeier covered the whole thing. This isn’t our only great experience with them, only the most recent. Thank you for valuing your returning customers.
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August 2023 by Sheri F.
I've been going to Wittmeier for my service for a while now and Mike in service has made me a loyal customer. I had an issue with my cruise that he kept working with me on until it was fixed. It was a hard diagnosis. I am completely satisfied with the work done (completed about a month ago), the price, and it is fixed!! Mike is an asset. I never felt like I was getting the run-around, very professional.....and nice!
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July 2023 by Nic Goodall
Good sales experience, worked with Jamid and he did an awesome job getting me a good deal on the truck I was looking at and a decent price for my trade in as well. Definitely would recommend Wittmeier Chevy if you’re looking for used truck in great condition. Detailing guys did an awesome job as well, looks brand new and I’ve had several people tell me they can’t believe it’s a 2014.