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December 2023 by Aurora Guzman
I had to return a sweatshirt. Kayla B went above and beyond to ensure I found what I needed. Thank you Kayla for your excellent customer service!
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October 2023 by Marissa Kitchen
They have a great selection of stock, and very helpful employees.
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September 2023 by Deb S.
Benbrook Tractor supply is a favorite. The people have always been helpful. The lp gas is quick to get. Friendly service , great local store.
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April 2023 by Corey Schroeder
I was discriminated by an employee and a so called store policy.It was a nice day for a bike ride. So decided to take a ride to Tractor Supply Store in Chico CA and shop. Upon entering the store an employee told me I cannot enter the store no backpacks allowed in the store and told me I can leave it outside in front of the store. I asked for a reasonable accommodation to leave my backpack at the front desk. The employee say no and went on to tell me the store has a no backpack policy. I looked around the store and saw three ladies who were carrying purses one of them was bigger than my backpack. What is the difference if I have a backpack or a large purse? My conclusion is that I never plan on setting foot in that establishment again and they are going to get a lifetime of poor reviews from me until this company makes a fair policy for regarding backpacks, Purses or any other bags entering the store.
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March 2023 by Sean Coon
One of the most well run retail stores in the entire city of Chico. Everybody there is super friendly super helpful and it's plain to see that the manager truly cares about both the employees and the customer's experience.
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November 2022 by Jacob Martin
The manager was very rude to me. I wasn't allowed to shop here because I had a backpack. They wouldn't allow me to leave it at the register or front door. I was told I had to leave it outside. I work for a very well known and highly respected business that takes security very seriously. If I was to steal so much as a candy bar my boss would fire me and make sure that I couldn't ever work in butte county ever again. I came here to replace a broken part to a bottle jack. I've never been so disappointed with the service from any business before in my life.
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September 2022 by Kitty N.
I spend a lot of time shopping here, the staff is great and so helpful. The only reason I take it down to four stars is because of this darn pooper scooper that they have already replaced once. It's cheap plastic and the replacement just broke so I basically am throwing that money away. I just ordered one from Amazon and received it it is heavy duty metal and there is absolutely no way it can break. I spoke with the manager last time they had to replace my plastic one and told him he needs to order some in that are made of metal. I would prefer to spend my money locally but that could not happen here. Just really frustrating. It's not going to stop me from shopping at tractor supply I love the store.
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August 2022 by April B.
Has a large selection of dog and cat foods. Always friendly service.
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August 2022 by Irene Burgess
Love this place great staff, wonderful products ,really great sales
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August 2022 by Chris Mitchell
Cat food, my cat says the cat food here is the best and he knows a thing or two about food.
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July 2022 by Hannah B.
My husband went into the Chico location to purchase several large ticket items. He verified they were in stock and then went to the register to purchase them. He was told that the items he could clearly see in stock were "unavailable" and was told that "these damn immigrants should stop coming and buying our supplies". This RACIST BEHAVIOR is completely unacceptable. I will never shop here again and I will be sure to tell anyone who'll listen how RACIST your store is.
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July 2022 by Maria M.
Jenelle at Tractor Supply in Chico went out of her way to help me. I don't think I've ever received such kind any helpful service. Thank you!
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June 2022 by Stefani Smith
Sorry friendly staff, the manager, Ryan went above and beyond to make sure I not only found but understood how to use the item I bought. Just delightful.
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March 2022 by Alyssa Hosbach
I went in with my 4 year old yesterday for the first time and everyone was SO helpful and welcoming! Five stars for customer service! Everyone who works there was very knowledgeable and willing to answer all of my questions. Five stars for a clean and organized space, and a huge dog section with great prices! I'll be coming back soon! Thank you for all of the help and attention!
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February 2022 by Angelic Talkington
Prices here are decent and the cashiers are always helpful....they have a large supply of dog bones and treats including HUGE bones for large dogs--and these oversized bones look like they could easily be like a thigh bone from a T Rex. Seriously huge, crazy looking dog bones!!
