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February 2024 by Melissa Scott
I arrived around 9:45 and was out by 10:30 or so. The lay-out of the building is large with several windows and employees working. Very efficient. I didn't have an appointment but you really don't need it with how quick this place runs.
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February 2024 by alisa marie
Chico is an excellent DMV! I've been there many times in the last 5 years with teens getting drivers license and renewals. Very friendly people in all windows!
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December 2023 by Sunshygn
If you make an appointment, you're in and out. Twenty minutes tops. I highly recommend not just dropping in, make an appointment, save some time.
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December 2023 by Skye Northrop
Literally the best, most patient and helpful DMV employees I've ever dealt with.
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December 2023 by K. P.
I didn't like the fact that the behind the wheel driver's test consisted of a roundabout. I still get very confused with them and I've have my driver's license for a while. If you have a teenager taking the test soon, I advise taking the test somewhere besides Chico.
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September 2023 by marie schymberg
Failed my first test and went in again a week later. Staff is very nice and the man who helped me was so nice and helpful. Go early in the morning (no appointment needed) only 3 people ahead of me. I’m a senior and this time I used paper and a pen, not the computers and it was so easy. I recommend it for seniors.
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September 2023 by Kathryn Jackson
I had an appointment to take the Written Test. Because that's what I had been told the last time I went in. Person managing the line told me I didn't need an appointment. Person at the Counter told me I didn't need to take the Test. It worked out "in my favor," but I didn't get uniform information from 4 agents AND the internet, so. . .
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September 2023 by M H
Went in for a real ID with my new married name change and was in and out in 10 minutes. Staff was super friendly and helpful!
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July 2023 by Jim Hunter
Fast service in and out in 30 minutes.Best dmv in California I have ever seen
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July 2023 by Val In NorCal
Went at 4 pm on a Friday. Didn't have an appt and was expecting a long line. Not so. There was signage to a desk for those who didn't have an appointment, no wait. Clerk was efficient and gave me a number and take a seat in waiting area for help with my issue. Was a quick 5 minute wait and another 5 minutes at window number 4 to resolve my issue. And outa there. Was pleasantly surprised.
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July 2023 by Cherokeepipes At
Chico DMV was good. I obtained the paperwork I needed in a matter of minutes. When I return I know my wait will be much longer due to how busy Chico DMV is , but even so they move through helping people at a fairly good pace.
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July 2023 by Claudia Weber
It’s impossible to reach a human being by phone to make an appointment! The virtual assistance is ridiculously frustrating when all the options don’t apply. At 1:45pm the Virtual Assistant told me all lines are busy (Not surprised) to call back the next morning or Thursday or Friday. It’s Monday today. I was is a great mood, and this really ticked me off!
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May 2023 by Sheri Trimboli
The last few times I went to this location the service was exceptionally. I was surprised at how polite and truly helpful the staff was towards us. I mean, if you don't mind dealing with Sloths, you won't be disappointed
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May 2023 by Janet Stewart
Way better than in the past. Glad to see my $ finally working. Very happy to see cranky people replaced with helpful ,pleasant employees
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April 2023 by Heaven's Warrior With God's Holyness Warrior Of God
The DMV is slow, but that's how the DMV is, it's slow because it takes a lot of time to get certain stuff done, I like the DMV because they are patient with me, a person who is slow at learning things and is autistic, I got my ID from here back in 2018 and they were very kind to me, don't blame the workers for something you caused, don't call them rude or try to say they are doing their job wrong, they were hired at the DMV to do their job, people who complain "you're not doing your job right" never worked at the DMV clearly, because it is hard to get all that paperwork done in a timely manner, I understand that, I've worked at places with A LOT of paperwork it's tedious but fun sometimes, the DMV isn't a place for fast business or people complaining about things they know nothing of. If you're gonna complain about the DMV you shouldn't go to the DMV at all, just stay at home and grumble at your cat or something ?
