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January 2024 by Leslie C.
This T-Mobile store is in a very busy plaza. Lots of traffic, with cars in and out of the neighboring restaurants. I came here to replace my screen protector on a busy Sunday evening. The employees were welcoming, quickly assisted me with my screen protector replacement. The young man who applied it was very professional and did a great job. Thank you, T-Mobile!
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December 2023 by Danielle L.
Jeremiah did an excellent job explaining the holidays deals to me and my mom. He went above and beyond with even assisting us in set up and helping further navigate her number transfer, which proved more difficult that expected. GREAT SERVICE! VERY HELPFUL !
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November 2023 by Hector M.
T-Mobile is one of the top 3 companies for cellular service. I was with Verizon and they had the best coverage but their plans were just too expensive. I switched to T mobile about 10 years ago and they were cheap and good. Now T Mobile is a big company and their service and plans are expensive and service has downgraded. Their coverage is still good but their plans went up. I think now since they became big it went to their heads. They outsource their reps to the Philippines and it's not the same as before. Overall I consider them average compare to Verizon and AT&T. I am still with them but if I get any problems I will switch.
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October 2023 by Jccartelvip Rosas
Carla the sales rep that helped us was amazing help us my wife and I .
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September 2023 by Keenbert Asuncion
Went in to replace two damaged screens. Was greeted by a gentlemen, really professional and quick to help. Decari got me out of there within 10 mins, on a busy Saturday. Recommend this location and ask for Decari.
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July 2023 by adan tellez
Angel was very helpful and knew about all promotions.
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July 2023 by Gabriella A.
Amazing customer service got helped out by Mathew Souza, helped me set up my new line and even telling me about the other plans and add ons to the plan!
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May 2023 by D T.
T-mobile is the best! Checked prices against all the local providers and they have the lowest prices.
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May 2023 by Minjee Yoo and Ralf Hwang
My apple watch screen got cracked so I had bought a new one from the apple store. I visited the store to add a cellular plan to mynew watch. Chris, the sale associate was so knowledgeable and conscientious. He didn’t try to make meupgrade my new watch to a cellular one but helped me replace my old one at a very low cost so I can save $$.He also help me replace my kid’s smartwatch for free using the watch’s warranty which was never mentioned to me by other tmobile store. I had gone to 2 other stores before, and they did not even bother looking up my account. They told me to use an insurance replacement program which would cost me money. Chris saved me more than 500 dollars today. I was his last customer of the day but he took his time explaining. Highly recommend to talk to Chris at this store if you have any issues. He will find a way for you. Very satisfied with his service. Thank you Chris!
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April 2023 by Erica D.
Worst customer service!!! They did not want to help us 30 min before closing . They are not friendly at all .
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March 2023 by Barbara Tidwell
Courteous employees. If they don't have answers, they cl a mgr and they help.
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February 2023 by Ted Ziegenbusch
Considered getting their promotion for home internet. Seemed like a good deal. I asked the salesman if I had time to think about it before purchase. He said I did. When I returned less than 48 hours later, the entire deal had expired. Why didn't he warn me of the end date?
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February 2023 by Umer K.
Carla helped me when I came in to purchase an iPad for work and she was very kind patient and courteous in helping me get exactly the device and service that fit my budget and needs. Great people great service!
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January 2023 by Emil S.
Love this location! Customer service is top notch. Been with our previous phone carrier for many years and this place made our transition smooth and painless. Ask for Marcus to help with any of your customer service needs. Very patient and professional. Adam was also on the floor and always checked in to see how we were doing. Hospitality, check. Great customer service, check!
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November 2022 by Diana D
First time having a bad experience at T-Mobile. Went in to see if I can upgrade my S21+ to an iPhone and asked to see the phone I was interested in. They asked for my information, I gave them my ID to confirm my account. Even with that they were very hesitant to even consider bringing one out. And eventually brought out an old cracked iPhone. How do they expect a customer to buy a phone without testing or seeing the one they are interested in. Makes no sense. Customers should not be treated this way. Won't be going to this location again.
