-
January 2024 by Chance R.
This Staples helped me find a new computer and a new chair. And, let's not forget the fact about how affordable they are. I was able to find a new chair and computer under $500. Everything is neat and clean. The pens are so creative and exactly the kind I want. I tell everyone to go there.
-
December 2023 by John Diaz
Worst customer service I had ever gotten from Staples so far. Since when they tell you they can’t laminate a DOT medical card ?it doesn’t take that long to do. Other Staples have never said no. The person( bald Hispanic dude) had the worst customer skills ever!!! Never coming back.
-
November 2023 by Alex AAM
11.02.23 - This is my favorite Staples store, because it is close to my house. Today I came for a printing job. The lady at this section was busy assisting (there were 4 of us, at the same time). But she helped each one of us, patiently and satisfactorily. I had one more question but by then she was busy at the counter. Another came from behind, surely noticing my raised hand. There was teamwork.I guess this new attitude may be due to the new manager, PAULINE. I have known her since she was at the printing section and she had always been very helpful. I have seen many, come and go, but she and Joe have been mainstays. And they have always had great customer relations. And they know their stuff. Joe, I heard, works limited days so Pauline is just the right choice. I know them though I am sure they do not know me, being just one of the regular customers.
-
October 2023 by Brian J.
This review is specifically for the worker Eddie. I went there to make funeral programs and Eddie went above and beyond to make sure we got exactly what we wanted. He couldn't open the file I brought on my thumb drive, so he worked his magic and converted it to a file he could work with. Dealing with a death is stressful, but Eddie made this easy and stress free for us.
-
October 2023 by Sriram Duraisamy
Fantastic printing customer service. Prompt fixing of printing mistakes, even if you're the one who made them. Special thanks to Eddie!
-
October 2023 by Sir Excalibur
Fantastic printing customer service. Prompt fixing of printing mistakes, even if you're the one who made them. Special thanks to Eddie!
-
October 2023 by Bacon J.
claudia is the bomb! she made my post carss amazing and was so helpful! she is in my book thanks for making me look so professional!
-
August 2023 by Eric D.
It's rare I leave reviews for retail stores, but very pleasantly surprised with this location well with an employee of this establishment. Nowadays, I'm on the run and my time is limited. I was in a time crunch so went to self service print met the employee named Eddie who was considerably helpful. I couldn't print on the self service printer due to my USB files being too large to upload. So he offered me solutions and I was able to have them print it for me. Around 391 pages. I couldn't find a survey or customer satisfaction survey on the receipt so I took to Yelp. Anyway I was left with nothing but pure satisfaction with my copies and customer service. Hope this reaches the general manager of the store and he definitely deserves a raise or recognition of sorts. All employees need to be like Eddie
-
August 2023 by Jacob D.
Called the nearby Staples in Long Beach to ask if they accepted old laptops and computers for recycling and the employee said I could go into any Staples and drop off not only computers but computer accessories as well. Was in the area and stopped in at this location and was immediately greeted by two employees. Super quick and efficient transaction in a couple of minutes and it was gone! Will definitely donate any of my future computers and computer accessories at Staples from now on!
-
July 2023 by Victor M Manjarrez O.
Copy center staff are not too friendly very rude Hire hard workers not young kids not lazy .i give my right thumb to old man with glasses harder worker.very friendly and helpful..if staples doesnt do something pretty soon run out bussinnes because lazy staff .staples is awesome company but not staff..
-
June 2023 by mariana gerardo
This is the worsts customer service I have ever gotten from staples. Since when they tell you they can’t laminate a plate it’s doesn’t take that long to do it. Other staple have never told no. The person had to customer skills worst customer service!!! Never coming back.
-
February 2023 by Regina P.
The best customer service experience Pauline acknowledge me right away help me with my questions fast speedy thank you we need this type of service every where
-
February 2023 by Loretta W.
I have used this staples in the past for quick print jobs, and this was no exception. I realized my print job needed an oversized paper and I couldn't do it at home. I also had no idea how large this excel spreadsheet needed to be in order to be legible. I called and spoke to a nice person the phone. They told me what to do, and I did that. They said to order it online and if the size needed adjusting, they would call me. I had a perfectly legibly, albeit huge, 7-page spreadsheet printed out in no time! Thank you!
-
January 2023 by Primitive S.
Im hispanic, really dark brown skinned. I sell online so i buy like $100 every week of poly mailers here. There was a new girl at the counter when i walked in, she didnt say welcome to me, but she did to the white people that came in front of me and before me. It was a bit awkward because i felt like she was looking at me as if i came in to steal or something. I went right to the mailer area to buy the envelopes & a fat white chubby old man quickly approached me and yelled , "Can i help you!?" From across the room and came up to me very fast. They were out of stock of those envelopes and i walked out and went to the staples next city over. Very awkward experience.
-
November 2022 by Senia O.
Ordered a few things from etsy and paid for staples to print.My invitation should've been double sided,but instead it was printed in 2hardcard stock .I let the Customer Service Rep know it was wrong ,she checked my receipt (order)/to make sure and reprinted 4min or less.I used their Cutting board and went on my merry way.