June 2021 by Noemi G.
Amazing!!! Since the moment I walked in the customer service is outstanding!! The girls go above and beyond to help you find what your looking for. This was the 1st time going back into the mall since everything open up. Des and Brianna are truly amazing, their communication with one another is great. They are fast and friendly. ShoePalace is your place to go, not only because they have a great variety of shoes, prices are great but the way they treat their customers is just brilliant. Thank you again, Des and Brianna for making my experience so delightful and easy.
May 2021 by Marlene Santana
i always buy my shoes here
April 2021 by MATOI HOSOI
If you read this .(Buy from this store)
March 2021 by Lisa G.
I went on Sunday to buy my son some champion shoes. Tee was beyond helpful. Showed us many different sizes and styles. Seriously one of the best!
December 2020 by Louis Fern
Best store to hunt sneakers you want got my lucky buying infrared 6 last year and the best customer service shoe store in Cerritos.
October 2020 by David Hughes
During my first visit, a representative patiently helped me to pick out running shoes that address my ankle issues. A few months later, another gentleman further improved my running experience by introducing me to cork inserts to prevent my flat-as-a-pancake arches from collapsing so dramatically.
June 2020 by Johny Lopez
Amazing stores to buying clothes and shoes and amazing workers workin hard
March 2020 by Bertha Cruz
Late night crew was very helpful they all had the same customer service energy. And made my exchange experience very easy.
September 2019 by Aida Mota
I understand you were about to close, but a customer is a customer which make your paycheck possible, we were there with kids and the fact that one of your employees was being bullied was totally uncalled for. We felt so bad because she cried. If we ever decide to return I hope it is a better experience. Bullying is a NO on our list.
July 2019 by Eddy Munny
Sales all the time
July 2019 by Claudia Parra
Great customer service. The only thing I didnt like was I got 2 pairs of shoes from the clearance section and when I paid I noticed that 1 pair was not on sale but the lady that helped me gave me a discount and saved a few bucks. Other than that their customer service is great there.
June 2019 by Jerome Dickson
Manager Susie is very rude and have a bad attitude. Will never come back again.
May 2019 by Anthony S.
My review has nothing to do with the staff but pricing and honor. I was there this past Saturday 5/11, I was looking for comfortable workout shoes under a $100. The gentleman helping me was nice and very knowledgeable. The shoe I found a liking to was sold out in my size, so I found another shoe @$89.98. Even better! Plus they had my size, I'm all ready to go and checkout. Now the total is $150 plus. As I sat there perplexed I had to refer the staff to the ticketed price on the shoe. Of course no one has an idea of the price and how that happened. Worse case scenario all they offer is 20% off. No where near my $100 budget and clearly not mistake. Now I'm left shoeless and no upper management to adhere. So here's my 1 star on yelp! Get it together Shoe Palace and honor your mistake!!
April 2019 by Carl Lamonio
The staff was very nice . Except for one . She was laughing at me . I can't help she insecure. Look , where she works at
December 2018 by Anthony Z.
It's Xmas eve and my wife is 9months pregnant and she's adamant about getting me at least one present I can unwrap for Christmas morning. So I parked right outside between where sears and shoe palace are as she begins having contractions. I call the store I explain my situation... hey man if you can I'm parked outside my wife is going into labor.... is there anyway you guys can send someone out debt card pay for the shoes