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July 2023 by Dena S.
I've bee ur customer for a while. I was there earlier right around noon. I was checking this pants online if u have it there. Asked this young lady sent me to pants but she took me to double size? What was wrong do I look like ? Anyway! Please young lady u need to ask first before u take me there.. nuh, ur quality is going down your sales are not good I was there two weeks ago in Cerritos ur employees just talking her helps was none sense... You need to find a great employees & u need give good pay
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July 2023 by Annie Gacula
Good place to buy cheap clothes
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May 2023 by Maria O.
Not only is the clearance area is disarray but the employees are hoarding the extremely cheap clearances for themselves. They were discussing certain shirts that were ringing up .10 cents, saying they were going t purchase them as pj shirts. When I tried to purchase one of those they tried to charge me the price on the tag. Fine if I have to pay regular price on it okay but I know they were going to purchase them at .10 cents they were loudly talking about it so what exactly was the reason for charging me differently?
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March 2023 by Sandra Advincula
I enjoy shopping at Old Navy Cerritos. The store is organized, and the staff are very helpful.
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January 2023 by Charlie de Leon
Good, but I was specting good deals... like 50% discount on the men's Jeans.
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December 2022 by Kevin Dixon
I cannot remember the cashier but her ID number is there. She was so sweet and courteous. She went above and beyond her call of duty to assist me with my purchase. She had no problem looking up my account and told me I had points to utilize. Most cashiers never tell me about my points or anything.. I would return to this location anytime. Even if it means going out my way to come back to the customer service they provided..
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December 2022 by Alicia F.
Very clean, neat, and employees were efficient at getting to customers and being friendly in between.
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December 2022 by Jessica Jess
Good place to shop and good clothes. Friendly staff
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December 2022 by Carly R.
I was in the store on Saturday at around 8:00. I was carrying a lot of stuff around the store and Eric asked if I needed a bag to carry my stuff and went out of his way to get me one. He also rang up our items at the register and it was close to 9:00 when the store was closing and he was still very friendly. Today it's very hard to find people who enjoy their job and provide great service. Glad that he was there to help :)
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November 2022 by Dee Dub
I cannot remember the cashier but her ID number is there. She was so sweet and courteous. She went above and beyond her call of duty to assist me with my purchase. She had no problem looking up my account and told me I had points to utilize. Most cashiers never tell me about my points or anything.. I would return to this location anytime. Even if it means going out my way to come back to the customer service they provided..
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November 2022 by Hannah Lee
Super clean, well organized location. Quick shoutout to Khushi and the manager on site for being so helpful with a return and exchange. She was so patient and kind with all my questions and inventory check requests. Excellent customer service!
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October 2022 by Kylie H.
I walked in to grab a specific outfit and Dolores helped me and checked me out. She was so sweet and personable! It's rare to receive exceptional customer service these days! Thank you Dolores!
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August 2022 by Tracie Hall
Old Navy has a good selection but of they catered to big and tall men would be so great
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August 2022 by Kristina Chase
Dolores was the BEST! Excellent customer service, took her time with us to help us with a few special needs that we had, did everything she could to optimize my shopping experience as well as using my Old Navy credit card for the first time. Very helpful very knowledgeable but most importantly very friendly very kind and we laughed a lot. Thanks for making our day great!
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August 2022 by Framces Gray
Yes, I enjoy shopping ?️ here too, clothes for me and my grandson, good sales, good staff very friendly too, gym clothes and dress, jeans, winter clothes too ?
