“I love this shop’s positivity, I came here to buy something but I end up getting different crystal ? , I like the way they organize, perfectly sunny ? store , I like the people works in here , great helpers”
“Thank you very much Valeria for making this a memorable experience for us. She treated us like a King. She's very professional and knowledgable for what she does. Thank you and we will definetely come back to this boutique. This is the best store for Rolex and other watches so far.”
“I came in to this location because Downey manager on site couldn’t assist me on my needs. She was so rude her name is Aida !I called Cerritos location while I was shopping at kay jewelers Downey location. When I called inform the staff of the situation they advised they can assist me at their location . Staff at Cerritos are really friendly and go beyond customer service. Thank you so much Lorie and Christ for your great customer service definitely coming back to this location.This staff team were more helpful and willing to help me out, than the manager at Downey location. Chris the manager was willing to hear me out and and apologized for the incident at Downey. And was able to assist me on my repair request.Thank you,Cerritos team !”
“Raquel was very helpful and patient when purchasing a wedding band. She allowed me to explore all their beautiful options. Highly recommend because of their quality customer service and their sale.”
“I went in with my girlfriend to get her ring resized. I had purchased it online. Ashley worked with us and was extremely helpful. She offered us the warranty instead of having to pay the fee for the resizing. It was a great deal and provides numerous services. The ring was ready for pick up within days. I will never shop at another jewelry store again. Thank you Ashley and Jared’s! I finally got the ring right :)”
“If corporate doesn't make Sophia a manager or give her a significant raise I must say you are not the sharpest tool in the shed. Her expertise in sales and exceptional customer service skills made me spend a whopping amount of close to $1000. That's really hard to convince me to do my bank even thought it was fraud so I had to approve it.”
“I was just window shopping this day but there was a employee who worked here who was awesome. She doesn't excellent job. Very knowledgeable, very professional. Unfortunately I forgot her name but she's great. I would recommend anyone and everyone to go to this kiosks because they give great service”
“Trade in trade up. That’s what we did with my wife’s wedding ring. We got a good deal and got great customer service. Thanks to Mr Godfrey and Farah for their help.”
“I love this place the employees are the most helpful! They really know what they are doing. They pierced my daughters ear and helped us find cute items. I love the team work!”
“Ordered a pair of Jordans for my five year old online; Shiekh had my order ready quickly, and when I showed up the young man at the counter helped me out right away. What a great place to get hard to find shoes and great service.”
“Nina was so kind and caring through out my whole experience. She is the only reason why I am sticking with Michael Kors after my horrid experience at South Coast Plaza. Definitely my favorite store now and the ONLY MK I will shop with!”
“I want to thank the manager and her staff for their help when my son had a seizure while I was shopping in this store today. The manager was very sensitive and very respectful to our situation.”
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“The most amicable owner ever! Such beautiful work. Listened to exactly what I wanted and delivered beyond expectations. Highly recommend for anyone looking for memorable jewelry.”