-
January 2024 by Alina Peña
Shopping Mall I bought a girl's blouse on clearance but I wanted to exchange it the next day for another one and they didn't want to, they should tell the customer that there is no exchange so as not to waste my time and money, they only know how to say that it is no longer in the system.
-
December 2023 by Michael Winchester
Clean and well stocked!
-
December 2023 by Michael Watson
Anna is the Gold Standard for the Gap in cerritos center mall,she is TAC SHARP.
-
June 2023 by Abel Jr
Clean store with good prices
-
June 2023 by Elizabeth P.
Came in real quick to do a return and the cashier was very friendly and helpful.They gave me a return bag since I was trying to return a Gap Factory item.
-
December 2022 by Karina C.
Love this location & the clothes. The staff is amazing & always help. The deals are good too
-
August 2022 by Marina Sivard
Been shopping at the gap and gap kids for at least for25 years and have never had a bad experience since today with mr big attitude RJ at the Cerritos mall… I was upset because I wasn’t able to exchange a clearance item , I wasn’t aware of the policy return on clearance items, even though been shopping for so many years I guess never return a clearance item. Never disrespected MR. RJ … he wanted me to explain why I was so rude to him when he was “nice” the whole time. I told him I was upset but not rude. Anyways I can on and on and on for ever …… I will never shop at this location and I will get a hold of corporate. This is not acceptable!!
-
December 2021 by Dauntless M.
Came in here not expecting much, but all the staff were so kind and helpful it made me want to buy something! Especially the young man with the beanie and glasses, he was very attentive and helped me find something for my niece in the gap kids section. His positive attitude made my day a lot better, good to know there are still good people like him working in retail. Didn't see much management on the floor though.
-
December 2021 by Karen Boos
It was a bit crowded but not too bad. They had a very nice lady who helped me in the kids section.
-
November 2021 by James Kang
Bought something online. It didn't fit so I tried to return it to the store. It says you can on the return instructions, I guess I should have read the fine print. Not this gap store. What an absolute pain. Good job Gap, your making it difficult to return goods that don't work? I guess I messed up in not using Amazon instead. NEVER buying from gap online again. The clerk was very nice, not her fault, just the terrible policies enacted by management.
-
September 2021 by Ray Lewis
Excellent bargains and customer service, kudos!
-
July 2021 by Yessenia Riverah
Very expensive but yet they do sell cuteclothing in a good quality you could never go wrong with that . Customer service was outstanding, an young man employee was friendly and patients with me when I was purchasing a lot shiet mind as well since I was in there when all I know I ain't coming back y'all need to stop selling cute clothes, plus outstanding customer service, I'd be fair
-
June 2021 by Perla Collier
I was actually looking for shorts for my grandson. I think I will wait for a better sale.
-
June 2021 by Annette Bernabe
The staff is always so helpful even as busy as it gets.
-
March 2021 by Zijun Situ
Sale going on. Found some good bargain. Fitting room are open and crew is friendly. Must wear a mask to enter the store though.
