August 2021 by Mallory R.
Actual worst store for customer service. Express really should re-evaluate their management. This store is run by an inexperienced, young staff who has no customer service skills. A simple return turned into a terrible experience which reflects so bad onto this company. On top of that, they hardly have any inventory in sizing. I would recommend going to a different location in hopes of having a better experience.
July 2021 by Marie Hernandez
I am not a person who complains much but today i must complain about your Cerritos store. When i walked in I did not get greeted by your staff. Inwas shocked to see close all over the place (cluttered in different areas of the store). Employees chitchating and could care less about customer service. The fitting area looked really bad, again clothes everywhere. . Ive been a loyal customer for years and this is the first time i see the store this bad. I strongly suggest management rettain this crew that was working this evening. One more thing, the manager on sites contributed to the chitchating and horrible service.1Lastly, please enforce a dress code. The manager wearing converse? Not sure that is appropriate for Express ,and only one cashier open, while i was there shopping
July 2021 by Yessenia Riverah
Overpriced but the clothes here are nice in a good quality so you can't go wrong with that, friendly employees and the store was very clean, such a nice store in a good environment I'd be fair
January 2021 by Donis Estrada
Great store to buy. I couldn't find the size and color of a long sleeve I was looking for..
January 2021 by Vanessa Diaz
Found what we needed. Staff wasn't helpful. Two staff members saw that I kept searching and searching for a particular pant size and all they did was gossip. I tried asking for help, but the gossip was more important.
February 2020 by Russ Lacuata
The pants really fit me well. The clothes are stylish and affordable. The staff are also very helpful.
January 2020 by Simplified Labor Staffing Solutions Commerce Branch
December 2019 by Mi M.
Bought a cute jumpsuit at Express in Cerritos mall but I had to return it because it was too short the manager said because it did not have the "do not remove the tag" I was not able to return it although it had the other tags , I further explained to him that I did not remove the tag and I did not wear the item because it is too short. The manager said I was unable to get store credit and my only other option was to get an even exchange, I spent over an hour looking but the item I got was not equivalent to my original purchase it was a $9 difference , the supervisor told me to continue looking for something else, I was so frustrated at the situation I left !!!! so now I'm stuck with a jumpsuit that is too short for me!! Never will I purchase anything at Express!!! Frustrated customer
December 2019 by Celi G.
Love coming to this store. I always find something cute.
October 2019 by martin kora
October 2019 by Robert Flores
August 2019 by Dinah Medrano-Villalvazo
Great clothes great sales. Sales Representative super nice
May 2019 by Christopher Dickey
A little pricey, but they have great socks and trunks.
March 2019 by Sands Time
February 2019 by its Mia time!! Mia