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July 2023
Didn't sign up for an account at this branch and now I'm getting unsolicited calls. Awesome, thanks. Maybe take that same energy and apply it towards the people actually contacting the branch? Wild idea, I know.
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February 2022
They don't do much to keep your business as new customers. Signed up for checking due to a nice promotional offer. Never received a temporary card upon opening therefore my promotional offer expired. Big hassle having to close my bank account. They didn't allow me to speak to a branch manager. Wasted 3 days of my time.
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December 2021
Poor customer service. Close to 7 people in line. Only one teller at the window helping members. 4 other member service reps sitting at their desks chatting about chia lattes, Xmas shopping at Forever 21, unbothered by the fact that people are waiting in line, greeting people with a fake good morning.