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January 2024 by Akarshwma
Recently open a account good staff really helpful and nice facility
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November 2023 by Seyy Kim
All of them were so nice and helpful ??
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September 2023 by Sylvia Hanley
I opened a new checking on 9/1. I was to receive a debit card on 9/14. I am disabled, 84 yrs old. I asked a great employee (Pedro)if he could help me by getting a card sooner that I could use the drive-thru. He helped me by calling someone even though the manager would not help me. He did get one sooner. The manager just looked at me and said that I would receive it on 9/14. I can't wait until she is in my shoes. He should be rewarded for his understanding and kindness
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July 2023 by LizC L.
This branch has the most helpful people who can actually answer you questions. A very efficient and professional Notary public service and Great Client Bsnking relationships. Thank you for your invaluable assistance.
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April 2023 by Joy G.
Close up my home, less than 2 miles. They have a drive through ATM, which I love. That's why I come to this location. Only a single ATM at drive through.
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March 2023 by Judy N.
Service was going slow and not great service although I've been in this business elsewhere. Always on time and they do t give you lip service. Would def recommend this honey and pharmacy. I should of switch a while ago. I'm a Custer and 5 of my family would recommend this place, thank you all the agent staff EVERYTHING. And price is def affordable
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December 2022 by Jacob D.
I was at the newest Gold's Gym next door and saw this branch as I was going to my car and I needed quarters so I thought cool, this is so convenient. I really don't care for these latest branch updates with fewer tellers and these annoying employees standing around hounding you asking if you need assistance. I am only in a branch for quarters and I had one employee me ask what I needed. He then told a 2nd employee what I was there for and then that 2nd employee again asked me what I needed and then proceeded to tell me that the teller would be with me shortly (like, DUH). As for the tellers they were very nice and processed my transaction efficiently. Branch was very nice and clean as well.
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October 2022 by Moy C.
We came here on a weekday to do some business, this Lady Thuy Bui was so helpful, I wish there are more people like her. She was very efficient and get our complicated work done in a short time. If I have to come back I would definitely look for her to help. Thank you for your great customer service.
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July 2022 by Kenni Lee
I come here pretty much twice a week for deposit and never had any issues. They are all friendly and get things done efficiently
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April 2022 by Markus A.
I've been banking with chase since 2012 when I graduated high school and worked for chase (my employee ID was I559255). I've stepped foot in chases all over Los Angeles, Orange County, New Jersey, Rhode Island, and New York City. Never have I entered a Chase with such angry and miserable employees. If they don't like their job, they can quit, and not take it out on customers. PS one of the tellers was eating Jack in the Box curly fries on the line and made me wait till she scarfed to e last one before she called me. This was grounds for audit failure when I worked for Chase. Get it together Cerritos Branch.
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February 2022 by Malissa D.
Had an appointment for my mom at 2, and was in and out. Thank you to Kyle for providing awesome customer service and making the process easy for her.
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January 2022 by Fenny Li
Nice service, Mr. Steven explained to me my credit card payment issue patiently.
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December 2021 by Yesenia Rivera
Friendly but they're not really that helpful when it comes down to cancelling an transaction
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November 2021 by Tello K.
I been banking with them for about over 10 years and always had a good experience. Especially with Jennifer she's great and the best!
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October 2021 by NoBrain NoGain
They let keep Social Distances and also limit people visiting in the Bank, then make people to sanitize their palms. Of course the people are required wearing a mask for protection of COVID-19.