Very poor customer service…they don’t know how to organize people waiting in line just to make an appointment. Wasted my time here just scheduling an appointment and didn’t happen!!!I won’t recommend this branch of Bank of America…remember Bank of America Cerritos very poor customer service.
Worst experience. Unfortunately i have to use this bank because of work but it is so frustrating when you can't withdraw from your own account with a valid ID and account number on hand. They obligate you to use a debit card. If i have a valid ID and all other account information why do i have to use my debit card?
Rushed from work to get their working hours, came there 10 min before 4 PM, but they are already closed... No one inside... Perfect workers and management!
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.