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November 2023 by Nathan Kaminaka
Greg had a high level of customer service and support he helped me update all my info on my Walgreens account. Thank you.
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November 2023 by Serenity A.
I pulled up at 12:20am to 3 employees locking the door. I asked if they were closed, the young woman said yes. I then asked if they were 24 hours, she said yes again but that they are short staffed...Update your hours. Incredibly inconvenient to drive 20min to arrive to a closed store.
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October 2023 by Adriana Hogue
Prescriptions won’t be filled the same day. Waited three days to get my full prescription for my son and now have waited all day for my prescription to be filled. I’ll try tomorrow.
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October 2023 by Mark E.
I scheduled Covid 19 appointment online ,at my local Walgreens Pharmacy in Desert Hot Springs. I show up for my appointment ,and the guy behind the window Could Not find my Reservation, even I show him my print out of my appointment, and Text message from Walgreens confirming my reservation. Horrible Costumer Service at this Pharmacy! Don't do Business at this Location.! Does anyone read these horrific reviews in the corporate offices?
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August 2023 by Linda Duffey
Can't get anything correct or on time. I have had nothing but problems in my last five visits. They're never open, drive thru always closed, never answer the phone, notices ready for pick- up not true.
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June 2023 by Perry Strebel
Never has a 90 day supply of my medication. Always having to wait days, then having to drive clear across town to pick it up.This is supposed to be a Pharmacy. Really??I miss CVS! Insurance driven.
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June 2023 by Alessa M.
Went through the pharmacy drive thru expecting it to be quicker than getting down and waiting a whole hour. Staff would help other people that had just gotten there inside rather than the people who had been waiting in the drive thru for longer. Would not recommend going through the drive thru. You'd be better off getting down or even going to another pharmacy.
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January 2023 by robin h
Most disgusting store. They need to close it. It's terrible for the brand and an insult to customers. I should have read reviews before I went.Rudest totally incompetent pharmacy. Closed the window in my face as I was standing waiting to pick up my meds. It was 5 pm and people were behind me - they were supposed to close at 7. Waited 30 minutes the day before. That day I called and was put in hold 25 minutes - but when I went - since I couldn't get thru I was told they were at lunch. Even tho the recordings says 1:30 - 2. It was 3! Not even sure I got the right meds!No manager two times I went. Just incompetent supervisor.Stay away!! It's scary they're distributing drugs!!
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January 2023 by Soren Vinson
The pharmacy don't answer the phone. They are closed on the weekends but say open. ou have to wait 30+ minutes in the drive through just to talk to a pharmacist for them to come back and wait another 30+ minutes. I'm done with Walgreens
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December 2022 by BaileeBoo (BaileeBoo333)
PHARMACY REVIEW ONLY: this has been my pharmacy for my basic birth control patches for a couple years now and over the years it just seems like this place is under staffed or something. I’ve had to call EVERYTIME to remind THEM to get me my prescription. I’ve had pharmacists with horrible attitudes and have my prescription be late (it’s not like they said they were out.) I wouldn’t recommend making this your primary pharmacy. They have a lot of work to do here.
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December 2022 by veronica rivera
I went to pick up prescriptions as said on app ready coming from Loma Linda late this AM. I had waited my turn for each car was about 15 to 40 mins each. Then when I got there told by Lucy 2 were not ready but the rest were ( had over 5). The shift Leader Aaron then asked me of I can swing around, there was a about 5 cars behind me. I proceeded to say for 2 meds I rather wait for them. Then Lucy stomped up to the window to advise me the police were called. I waited for them... they came and left?.. I then went into the store to speak to a manager. Spoke to a shift leader to ask why my prescriptions were not being given to me and being refused if I had not yelled, been rude not disrespectful to anyone, I just refused to wait another 30 mins then swing around a long line again in a drive thru. Then I proceeded to ask if he can get them but he stated the assistant refused to give my meds. Reasons are still unknown to me. Being a customer for several years. I am taking my business else where. Sad how they treat there customers : to refuse their patients prescriptions. If you look at their drive thru there are no signs posted that you have to move around if they can't promise you the prescriptions on their app or the police will be called. No signs at all.
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December 2022 by Omar Rodriguez
Worse pharmacy ever. Very slow to attend you, these people are worthless, they open and close the pharmacy whenever they feel like it without giving notice with total disregard of people needing their medications . Employees are very unprofessional with awful customer service . I would not recommend this pharmacy to my worst enemy if he was dying and needed medication
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December 2022 by Melody Navarro
Do not have your medication sent here! I repeat do not have your medication sent here! My doctors warned me that the pharmacy closes randomly with no notice and have insane wait times and they weren't wrong.
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December 2022 by Michelle S.
Pharmacy service non-existent. How can this even be legal? Its not a Covid problem, because Rite-Aid is amazing throughout after I switched. Its a Walgreens problem!
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November 2022 by Joe B
The pharmacy should be shut down, They are lazy and rude to customers. They lie about when prescriptions were called in and blame your doctor for their incompetence.
