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February 2024 by Bob Marcella
Good service. Fast repair once the car was brought in .Delay in getting the car in for the repair by a couple hours.
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February 2024 by Debbie Hall
Mike is exceptionally friendly and has great customer service!!!! This is the only place I will bring my Jeep.
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February 2024 by John Dutra
Did a great job and timely!
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January 2024 by Cynthia C.
The staff and team here is honest and very professional. Andres who is usually at the register is very helpful and always willing to answer any question. All the guys here are amazing at what they do.
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January 2024 by Bull D.
Poor attitude, crappy service. This store ripped me off on a road hazard warranty. Tire was destroyed, and had to be replaced. That was where the issues started. Charged me 5 times the original amount on replacement road hazard, and half of what I originally paid in the original purchased tire. Tire only had 4000 miles on it. Don't do business with this store. They have a surly, obstinate attitude and just don't care. Purchase at your own risk. And oh, btw look at this store in particular at other rating apps for their very poor reviews,
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January 2024 by saul stankus
Quick and professional
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January 2024 by Anthony Zuanich
Great follow up
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December 2023 by Miguel Llamas
Made an appointment online which allows you to pick times up to closing time. I picked 5 pm wich is 1 hour before closing. I left work 1.5 hours earlier to be on time. When i got there the front desk guy claimed he called me many times to let me know they couldn't take it because 5 pm was too closed to closing time.#1: I didn't have ANY missed calls from any one at all.#2: Their company needs to fixed their system, to not allow people pick any times after 3 pm so they can have enough time to work on any other car, and not WASTE people's valuable time.#3: the only solution this guy gave me was to reschedule... i don't need his "help" to reschedule. I can reschedule it myself.VERY UNPROFESSIONAL AND POOR MANAGEMENT SYSTEM PROGRAMING!!! ?
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October 2023 by Russ Hennigar
I like the fact you can make online appt. It worked like a charm, in and out for my tire repair. Saves all of us precious time. Job well done.
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October 2023 by Stefano L
I have lived in the Coachella valley for 15 years, and was never able to find a reliable and honest easy to work with auto shop until I came to Pep Boys! These guys are the best, they are the real deal, can't say enough about them!(Hint: buy your parts next door at advanced auto parts store - Pep Boys quoted me $485 for an alternator which I bought at advanced for $149!)
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September 2023 by R F
The gentlemen who helped me at the Cathedral City service center were excellent! They offered top quality customer service in a timely manner giving updates and convenient time frame for the service on my vehicle to be completed. I would definitely recommend this location to family, friends, and associates for their auto care needs.
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September 2023 by adam s.
The people at Pep Boy's did a great job with changing my front right headlight. It was quick to make an appointment and stellar service. Thank you for your help.Adam
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September 2023 by Brent Jones
The team at the Cathedral City Pep Boys is absolutely amazing. I have bought tires for four vehicles here and always treated with respect, kindness and smiles. They alway know who I am and alway are very knowledgeable. I recommend them to anyone and I send them my friends anytime they ask where to get tires.
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September 2023 by Ty “TyTy” Jackson
I came in to get my oil changed.. because bruh that filter housing is a pain.. kept putting it on back burner anywho I know that thing was disintegrating ?.Oh yeah back to the review. Walked in the store front was clean, The employees that were not occupied at the moment Gave a inviting greeting. The people who work here are very knowledgeable and can explain what is happening to the vehicle in a way you can understand. The Technician I had was Anthony and boy I tell you somebody give him a raise. Anthony was fast,courteous and yet still did a thorough job. So come on over to the pep boys/Firestone garage for services from Minor to Major issues they have you covered. I don't lie ? if they was garbage I would say so.???
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August 2023 by Curtis Bergeron
Smooth operation from beginning to end. Scheduled installation of tires online they were on time and competitively priced. Jonathan, the technician was superb! Highly recommend.
