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August 2024 by C'naan H
Mo is incredible. Beyond competent—he really could be running a high end art transportation business! Carpinteria, you are lucky to have him. I am deeply indebted to Mo and humbled by his generosity in helping a stranger. This is most rare.
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August 2024 by Jessica Seriano
If you enjoy being nickel and dimed, come to the UPS store in Carpinteria. One piece of tape, $2.60. Open an email and print one page, $3.00 to open the email and $.60 to print one page. Can I use a priority mail flat rate envelope to mail a t-shirt that will definitely fit and flap cleanly close for $9.85? Nope, purchase a bubble wrap envelop for $4.99 and we’ll send it priority mail and charge you $23.75 for the shipping.
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May 2024 by Dorene M
I came in last Saturday afternoon to the Casitas UPS in Carpinteria, CA, and Joannie helped me SO much! She was outstanding! She was kind, considerate, professional and dilligent about making sure I got done what I needed to do in order to get my important documents copied and sent out in the next mailing.. I simiply could NOT have done it without her help! UPS definitely has a golden young professional working there! Thank you for all of your help Joannie!
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March 2024 by DAVID MONTANES
All I have to say is the lady here was so much wanting me to hurry up that she overcharged me and lied to me saying she would email me the tracking number and no such email came!
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September 2023 by Sarah Aresco Smith
So convenient to have this in our small town. They have office supplies mailing supplies and can do pretty much anything you need in terms of scanning, faxing, mailing, packing, printing, and they can even make keys.
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May 2023 by EcoMedia Compass
Fantastic support. They really cared to help. Made our event prep process easy and smooth, what kind staff!
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March 2023 by Doug Dantzer
Thanks to Mo, Angel and Matthew for their service in handling a claim at their store. Not only was it resolved quickly but shipping was reimbursed ! You guys rock!
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February 2023 by Sarah Smith
So convenient to have this in our small town. They have office supplies mailing supplies and can do pretty much anything you need in terms of scanning, faxing, mailing, packing, printing, and they can even make keys.
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February 2023 by William L.
This is in response to the store's comment. The FACT is I received a phone call from UPS and Amazon on 2/6/2023 that my package was delivered to the Carpinteria UPS Store. In addition, I received an email notification from UPS on the same day stating the same thing. When I went to the store to pick up my package, the clerk was DISMISSIVE and NOT HELPFUL AT ALL. No explanation of what could've happened to my package and instead helped the next person. You provided a detailed explanation of what could've happened to my package on this review but you didn't have time to explain this to me on that day?
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November 2022 by Marti M.
Friendly and efficient staff. If I need to ship packages I usually come to this location.
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November 2022 by Daniel G.
DO NOT use UPS Store for copy purposes! I was in a pinch and had to use these guys instead of my local shop. They actually charge 3X more per black and white double sided copy than my normal copy shop does! I don't mind paying a little bit more but more but 3X MORE!?? And they charge you $3 just to take a USB drive and plug it into their computer. $3!! I'm embarrassed that I paid that much for black-and-white copies. Never again!
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September 2022 by Gabi Garcia
$3 to open a digital file attached to an email. Wow what a rip off.
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September 2022 by Trina
The UPS store owner Moses and his staff have gotten me through my graduate degree and my teaching certification. I have copied, emailed, faxed, returned purchases, mailed out packages, used their computers, purchased boxes, taken passport photos, and shopped for cards. They make it easy for me to do my work. It is convenient and welcoming. Each time I frequent this UPS store I know I will get exceptional service, even if I have to wait for a moment. I keep coming back. Thank you for being a great store in the community.
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August 2022 by Ivy Sierra
They were very helpful they went above and beyond to help me get doc's that were hard to download and print done and printed even thought they were closing and they were friendly, nice, and patient .
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August 2022 by Fred M.
They charged me $5 for a small padded envelope??! These sell for less than 50 cents elsewhere...and for $1.50 at the post office. That's a 1000% markup from other locations??
