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May 2024 by April Zheng
Cute Thomas Kinkade studio hidden in the aisle with a nice garden setting.
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March 2024 by Amy Chung
Today I was in the store admiring all the beautiful Thomas Kincaid artwork. I noticed they were all reproduced and asked the woman working at the desk if there were any of his originals displayed in the store. She looked at me and asked if I was interested in buying an original and I said no, just interested in looking at one (with the intent on wanting to admire his brush strokes). She responded by scoffing at me, and hesitantly pointed to the one original they had in the store.
Very disrespectful, snooty, horrible customer service, and not kind. Even if my answer was no at first… what if I really liked the original and decided to end up purchasing it?
There is a gallery store on Cannery Row with much kinder and better customer service there. I would recommend taking your business there instead.
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January 2024 by Kristi T.
If you are a Disney x Thomas Kinkade fan, this is a great place to visit when in Carmel. There are limited edition pieces, as well as general prints you can pick up. It's a tiny spot, but jam packed with pieces to browse. Customer service has always been friendly whenever I've had questions, otherwise I've always loved browsing on my own. I will come back for one of the pieces in the future, especially since they seemed to have added Harry Potter into the mix!
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December 2023 by Annabelle R.
This art gallery, the first Thomas Kinkade ever opened to the public (in 1992), is kinda hidden within the charming shops of downtown Carmel, but once you find the beautiful and mysterious tunnel leading to the garden and store, decorated with vines and string lights, you'll feel like you're walking into a Thomas Kinkade painting, before you even see the actual paintings inside. The garden alone is adorable with, of course, a cute little bunny sculpture I have to mention. Inside the shop, lovely framed artworks of the painter of light adorn the walls, along with small stacks of calendars, puzzles, journals, and other gifts. Spent my time in the small space admiring all of the art pieces, and picked up a disney studios coloring book which even included colored pages of TK artworks as well. The staff seemed a bit distressed and busy moving stuff on a Saturday evening before closing time, especially with a master highlighter event for collectors having taken place earlier this day. But I liked the freedom of exploring the store on my own, and had no problems making my purchase. If you're a fan of Thomas Kinkade or Disney (or both, like me), this shop and gallery is worth checking out, and is more alluring than the location at Cannery Row in Monterey.
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October 2023 by Daniel Boethin
Worst experience at any professional art gallery - let alone the original that Thomas Kincaid painted from as an art studio. With his late passing in 2012, I am sure the last thing he would want as his living legacy is for the current art curator and director of sales to rudely shun not just myself but other customers this past Friday 8 September at approximately 10:58am.When entering, we believed we would be entering a store that would value customers that appreciated the late great artists pieces. But no, we stood next to the sales lady - older white lady with white should length hair - quickly cut any conversation and discussion with other potential customers with “if you want a price, let me know,” then quickly slip away to her desk in the corner.When I asked how long has the studio been around for, and if she could tell us anything about the artist, she only answered with another question “how did you find this place?” She didn’t care to the answer to my question as I was also with my family of four. We were ready and willing to purchase one of the larger Tangled 24x30 pieces but we changed our mind as we had seen that the artist’s premier store was not only shunning away our business but many others.Very unfortunate to witness and observe and hope others have a better experience. And to the person operating this location, we hope you find better days to serve others with a pleasant demeanor and greater capacity.
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June 2023 by Donna Brummell
My husband and I discovered this amazing little gem of a studio in 2015 when we honeymooned in Carmel. We purchased the painting of Carmel while on our honeymoon. We love our Kinkade paintings! While in town this week we of coarse went back to revisit this tiny little hide away and met Carolyn. She was running the store the day were visited. She gave us undoubtedly the most personal shopping experience ever and was not pushy. She was extremely knowledgeable, kind, happy and helpful this experience you will never get online when shopping for something so special. We purchased 2 more paintings I have been looking at for quite some time. We are so fortunate both were in stock along with frames I wanted. She personally changed out the frames and put the name tags on them all while visiting and making us feel right at home I love this store and she makes it more magical than ever! Thank you Carolyn from Greg and Donna
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May 2023 by Donna B.
My husband and I discovered this amazing little gem of a studio in 2015 when we honeymooned in Carmel. We purchased the painting of Carmel while on our honeymoon. We love our Kinkade paintings! While in town this week we of coarse went back to revisit this tiny little hide away and met Carolyn. She was running the store the day were visited. She gave us undoubtedly the most personal shopping experience ever and was not pushy. She was extremely knowledgeable, kind, happy and helpful this experience you will never get online when shopping for something so special. We purchased 2 more paintings I have been looking at for quite some time. We are so fortunate both were in stock along with frames I wanted. She personally changed out the frames and put the name tags on them all while visiting and making us feel right at home I love this store and she makes it more magical than ever! Thank you Carolyn from Greg and Donna
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May 2023 by danielle nolan
Good options! Smaller then the other studios I've been to but had some good choices.
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April 2023 by 4tucks
A charming little cottage. It was a little hard to find but worth the effort.
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February 2023 by Aurora Z.
TERRIBLE customer service!!! The woman that runs the shop is RUDE and non inviting. I used to love visiting this shop and she made my husband and I very upset. Rudely commenting on our dogs and giving unnecessary advice and clearly did not want us there. She literally said my dog needed therapy. Before entering, we asked if dogs were allowed in the shop and had them on a very short lease and did not distrub any of the paintings. What an awful expereince. WE WILL NEVER RETURN unless someone else is helping us.
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January 2023 by Zoey Tran
Pretty studio. Pretty works! The atmosphere of this studio made me feel so peaceful. One of my favorite destination from my CA trip.
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January 2023 by Nikki Fleischmann
This place is a joke the women working is so disrespectful, why would I spend several thousand dollars at a place with horrible customer service. Please avoid going to this awful place and try outdifftent galleries around the Carmel area. They customer service at other galleries is much better.
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January 2023 by Christine Maness
Have always loved his work. Wonderful shop
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January 2023 by Allana Priolo
Studio in the Garden is Amazing. So blessed.
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May 2022 by Lilian C.
Beautiful art studio but not friendly. I walked in and said good morning to the women running the studio and she gave me a dirty look. I overheard her commenting negatively under her breath (loudly enough I could hear, obviously) about us visiting. Not sure what rule we were disobeying by walking in but certainly was not clear why we were not acceptable. Ruined the entire visit.
