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July 2024 by Ruben Mendez
Bad service, an employee sells me a plan and at the end of the month it turns out that I have two lines and paying double they sell you something that you don't want just to get more money
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February 2024 by Spotify Music
Perfect service...
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February 2024 by Reynaldo Jacobo
According to how they close at 7 pm and it's 633 they barely let them in
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November 2023 by Marcella Hairapetian
Great customer service. My visit was awesome
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October 2023 by A T
They changed my pin without my consent and now i cant get i to my account....
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August 2023 by Elena Picasso
Not very knowledgeable here, but the staff were friendly
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August 2023 by Carlos Herrera
I don't know who is on duty right now but the woman who just served me had terrible service, very grumpy and unprofessional when treating clients and apart from that she behaved too badly not only with me but also with another client who only asked for her Help with a phone and his shift partner was neither good nor bad Metro by T-Mobile please be more careful who you hire
I don't know who is on duty right now but the woman who just attended me is a very grumpy and unprofessional service when treating customers and apart from that she behaved too badly not only with me but also with another client who only asked for his help with a phone and his shiftmate was neither good nor bad Metro by T-Mobile please be more careful with those who hire
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August 2023 by Azucena Forbes
Very rude Employees here!!!! Don't come here!
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August 2023 by Freddy Canales
Fast service
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August 2023 by Bayron Nunez
My son came to buy a phone on June 24 and the employees of the metro station treated my son badly and the worst of all they do not want to attend
Let's call the manager of this place to change this type of employees, please, that doesn't work as employees, they don't want to work or serve the public.
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December 2022 by Brenda Adnerb
On 6-25-22 I purchased a cell phone at this store: after the transaction was done I received a receipt stating "metro by T-Mobile will gladly assist you with your return....within 14 days of the purchase....."On 6-29-22 I went to return the cell phone, with the box, with the accessories it came with, with the receipt, and the cell phone DID NOT have any PHYSICAL damage to it.I spoke to the supervisor ROBERT GONZALES via phone and he refused to give me a refund, because he says the return policy on the receipt only applies to clients who opened a new line.This store does. False advertisement and doesn't honor any of the policies they have in ''place''I will report this business to the ftc, cfpb, bbb, and who ever oversees phone companies. Oh yeah small claims court to (:This is a matter of principle, morals, and ethics!
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December 2022 by tom tremaine
With the ACP program,and what I had signed up for,My Bill would be $10 per month.They wanted $50+ .So,I went across the street,To AT&T.They haven't tried to overcharge.
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December 2022 by Ana Rivera
AMAZING SERVICE!! The two ladies were very helpful and polite.
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December 2022 by Oleh Tytarenko
December 10, 2022Store supposed to be open from 10 to 7I arrived 6:50 pm. the workers close the door in front of my face and said "we are closed"
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October 2022 by Chin Lang
Best Metro Store! Amazing customer service and deals. Other Metro stores have such horrible service! This store is amazing !
