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October 2023 by L B.
This store has such bad reviews! I've been coming here for a decade and have never had a bad experience with any employees. Every employee I've interacted with has been helpful so . I've never used the bathroom here so I can't comment on that.I can usually find everything I want here. I like that they don't immediately throw away bananas that aren't green, I can always find ripe bananas for baking here. It looks like they have a great cake decorator, they have super cute Halloween cakes out!
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October 2023 by Kevin A.
Just horrible customer service skills and incredible laziness on the part of the store manager Heather! Pharmacy hasn't opened on time for two days in row now. First day store manager Heather said they had "sick calls" and it would open at 9:30 which it never did.Today I went at 9:30 and it wasn't open with no note or anything saying what was going on or when it open! When I spoke to Heather the store manager she said told me "they had sick calls what do you want me to do??? She is asking me what she should do?? How about not being lazy and leaving a note at pharmacy letting ppl know what's going on? How about not laughing when dealing with customers who have wasted their time waiting for pharmacy to open on time??So to sum my review the store manager Heather seems to need guidance in doing her job maybe the district manager and get her some help asap?? I have made the district manager aware of the laziness and lack customer service skills from their employee Heather... hopefully things better I doubt!
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September 2023 by Amy S.
Grocery shopping at Safeway was a rather disappointing experience. While the store had a decent selection of products, the overall quality and freshness of some items left much to be desired. The prices seemed to be on the higher side, and the sales and discounts were not particularly enticing. The store's layout was somewhat confusing, making it hard to find specific items quickly. Checkout lines were often long, leading to frustrating delays. Additionally, the customer service was hit or miss, with some employees being helpful while others seemed disinterested.
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July 2023 by Nicole A.
Every single time I visit this Safeway there are long wait times in the checkout lines and at the customer service desk. I sat at the customer service desk for 20 minutes, the lady in front of me was waiting 30 minutes for help. There were employees chatting at the self check out line this whole time, I know they saw us waiting. The employees at the checkout line paged for assistance at the customer service desk but yet no one showed up. I literally do not understand how this store stays open.
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June 2023 by Sheryl D.
Safeway is run by evil people. I know this because: during the height of the Coronavirus epidemic, instead of helping people out, who were losing jobs or homes, they raised their prices. And then, once the pandemic was over, they raised their prices again. The cost of buying groceries at Safeway is absolutely disgusting. They should be ashamed of themselves. But as long as the public let's them get away with totally gouging them, they will continue to do so. They are a disgrace & should be closed down. Just sayin'.
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February 2023 by Kay O.
I'm sorry to write such a bad review, but the handful of times I've been at this Safeway seems it's under poor management, as well as having a lot of homeless people in the parking lot and in the front of the store. There is a weed shop nearby along with a liquor store, and a 7-Eleven, so I'm sure that attracts the homeless people as well, but goodness! Being followed, or Asked for money as I am coming into buy a few groceries is not ideal. Within the store things seem clean, although in the produce section, there was moldy fruit still out. I saw molded tomatoes, coconuts, bananas, and potatoes! I would not shop at this store, unless you're buying box goods, and enter with a couple of friends since there's homeless people that my pastor/bug you for money. I really wish there was a way we could get the homeless people the mental health and medical help they need, but goodness!! I feel sorry for the employees that have to work here.I will also see the handful of employees I've had ringing me up, looked as if they were high, whether prescription or marijuana, and at today's particular, random pick up of bananas, they were only organic green bananas, which won't be ripe for a few days, but it's freezing outside, and I just needed them. Lol A manager who was a little bit on the thicker side bumped me with her behind, and I pushed forward into the ATM kiosk. I turned back around to figure out what happened and she had no idea. She even bumped me! Very rude, and I told the lady behind me to watch out for her behind! The lady laughed, and stepped out of the way. The manager never apologized to me, but she was dealing with another issue with the cashier and homeless person behind me that the other employee was helping. Goodness!! I honestly am never coming to the Safeway again! Straw that broke the camels back and bumped me with her butt! Lol.
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February 2023 by Mojdeh C.
This review is for the deli, got a sandwich today and the whole experience was awful. No disrespect, but the person making the sandwiches should know how to make a good sandwich, not look like a deer in the headlights when putting it together. Mid way through i was about to just tell her to stop and leave but i was a bit embarrassed and also felt bad for her so i just tried to move it along as fast as possible. Most the ingredients looked like they had been there for days, i was in shock she put such an old soggy looking tomato on my sandwich, i had to ask her to please put one from a different area as those were so gross. Getting home, my expectations were not high, but safeway did used to have good sandwiches at some point. My "toasted" sandwich was barely toasted, veggies were all stale, i took a few bites and tossed it.I would recommend getting a premade from gas station over coming to safeway and spending 8.99 + tax for a "hot" sandwich.
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November 2022 by Alejandra Sanchez
Friendly staff! Always have what I want in stock!
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November 2022 by S A.
This is NOT for the pharmacy.What is happening to this store ?? My husband & I went in to get a money order, like we do every month. I was looking at the sale items while my husband stood at the counter for about 5 minutes. A coworker knocked on the door & when the lady answered my husband said " can I get a money order, when you are done with him ?" The lady just shut the office door, no acknowledgement. I am now standing & just watching. My husband asked another employee if he could get help and the lady said "yeah, shes right there", just then she walked out. He said "can i speak to a manager, ive been here for over 10 minutes". The lady said she WAS the manager". So my husband said " I dont know whats going on but the past few months, the service has been horrible"... the lady said " ohhhh well thank you" the 2 ladies just laughed it off. My husband turned around and left. The "manager" & employee started talking about how rude the customers have become, how impatient, when in fact THEY were rude. I only go to this Safeway if I absolutely have to. I wonder if I (a white female) were at the counter, instead of my hispanic husband, what would have happened ???
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September 2022 by Anh Phung
Worst pharmacy experience I have ever had.
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September 2022 by Hector Suarez lopez
(Translated by Google) Jesus Christ 1 blue sky May 31, 2022 the sale of marijuana is prohibited throughout the planet is Jesus Christ 1 blue sky Mexico very beautiful Jesus Christ 1 sky Mexico May 31, 2022 prohibits the sale of drugs Jesus Christ 1 blue sky 3 water Jesus Christ 1 sky planet Puebla(Original)Jesucristo 1cielo azul 31mayo2022 se prohíbe la venta de marihuana en todo el planeta es Jesucristo 1cielo azul México muy bonito Jesucristo 1cielo Mexico 31mayo2022 prohíbe la venta de drogas Jesucristo 1cielo azul 3 agua Jesucristo 1cielo planeta Puebla
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September 2022 by Cheyenne N.
Great little store with lots of selections to choose from In store bakery makes great stuff
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August 2022 by Sam S.
Great customer service by Frankie, thank-you for your help sir and the great smile to greet the customers .
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May 2022 by Connie M.
My famly and I have been long-time customers of this Safeway. 4 stars for the good employees who give great service! Minus 1 star for management & store cleanliness. THE GOOD: - Anthony in the bakery dept is always so pleasant, goes the extra mile for customers, a serious example for all to follow... please give this guy a raise!! - Manager Danny we always see working hard keeping the store looking great! Need more managers like him! - The older man who serves the Chinese food. David or Daniel is his name? Service w/ a smile! Need more food clerks like this! THE BAD: - We've seen on multiple occasions the store manager Heather treating the employees poorly. The way she speaks and carries herself is not upbuilding at all! Replace this one asap! - The bathrooms can get pretty gross. We are regular shoppers here. Please don't let this store go downhill. Hire more employees like the ones above ^ . And, replace bad managers with competent ones who will treat employees right.
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March 2022 by Rachel V.
I was planning my daughter's 2nd birthday party and I couldn't find anywhere els who would do the cake I was requesting, I came to place my order & Im so glad I did. Special thanks to the cake decor I can tell they took their time & did sooo good, also cake was soo yummy. Thank you to the bakery for making the best cake!! My daughter loved it we all did!