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February 2024 by Defiant cowstress
The employee PARVIN is amazing and really helped us a lot! Tires popped at night and we needed something last minute the next day, Parvin got everything resolved quick and efficiently! Thank you !
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December 2023 by Delaramm Afkhami
Had a bad experience at this location and don’t recommend it to anyone. I went there for oil change that caused my engine light ON ( I hadn’t changed my car’s oil for almost a year or more). After changing the oil, he told me the engine light is still ON and whether I want any diagnostic. I agreed to the general visual one, which is free on their website. After diagnostics, he said I should pay $130 for diagnostics that took only 5 minutes and said this diagnostic is different from what is said on their website. After turn ON the car, I noticed the engine light is OFF, which contradicts what he told me once I agreed to diagnostic. I mentioned this to him and he said he manually turn off the engine light which honestly I’m not sure if it is the truth. He eventually reduced the diagnostics charge to $80, but I felt deceived paying that. I should’ve been told that I will be charged. I agreed to the diagnostic only because he told me the light is ON, that was not.
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November 2023 by Catherine Cosse
It was very easy and quick to get an oil change, Joe was super nice, and received a text the next day to check that everything was working well.Joe also pointed out a few things that needed to be taken care of, and I appreciated the NO sale pitch, and pressure/fear that some of these places put on you to up-sale you.
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September 2023 by Ronni Weiss
Parvin helped me today and was absolutely wonderful, he was able to give me his professional opinion on tires and helped me stay within my budget! the service was very very quick, about an hour and a half total for all new tires, oil change, break pads replacement and ac filters. Thank you! I will be back again next time!Services: Air & cabin filter replacement
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September 2023 by Isabel Hernandez
This was my fist time at a Midas and Parvin, the manager, was very friendly and helpful when it came to getting me what I needed. I will definitely be going back for my next oil change! Thanks Parvin!!
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July 2023 by julio lopez
They did a great job on my shocks and struts, was a good price. I believe I will be a loyal customer for my service needs.Services: Steering & suspension repair
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July 2023 by Bill Walker
Oil change service was quick and staff friendly. Thought price for full synthetic oil change of $100 after $20 discount expensive.
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July 2023 by ryan aveni
It went well with the tire rotation and oil change and right when I was done jamming at Guitar showcase my car was ready.
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July 2023 by Daniel Vinokurov
Took my car there to get some maintenance done, spent $3,000. When I dropped it off my engine was fine, when I got my car back the engine had a knock and a stutter. Told them about it, they said bring the car back then they told me that the knock in my engine is coming from my brakes...
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July 2023 by Megan Scofield
They didn't seem interested in really helping, quite transactional experience. They didn't look up my info to see I had been there before.Service: General repairs & maintenance
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May 2023 by Joel Rosenstein
My experience was terrible. After spending $1000 on brakes on a prior visit within a year, I took my vehicle back in. My issue was that my brakes were making a rattling noise when applying them at 30mph. I was asked at the time of drop off, approximately 9am, could I leave my vehicle with them for the day. The following day I made a call at approximately 11:30am to check on my vehicle. The manager, which I believe to be Joe, sounded surprised that I was calling in to check on my vehicle. He said he needed more time to take it on a test drive. At which point he asked me again what the problem or sound was. After having by vehicle for over a day, he stated they could not repeat the sound/issue and stated that maybe it was intermittent. The vehicle still makes the sound when applying the brakes at 30mph. I’ll never use this Midas again. Nor will I recommend them. The Midas I typically use is in Encinitas Ca, and I always get great service from them. So long Midas on White Oaks in Campbell.Service: Brakes
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May 2023 by Jennifer Rubino
Hi All,I had an oil change appointment scheduled 4 days prior to the appointment at 8:00am. Around 8:40 AM my vehicle was brought into the shop for my oil change service. I needed to be at work at 9:00am, so I made sure to schedule according to my schedule. Mind you my vehicle was the first car there and to be serviced. I made a suggestion to the front desk coordinator, and I would like to suggest appointments not to be schedules right at 8:00AM, as the techs are not ready to start service that early. He surprisingly responded and stated that I should have scheduled my oil change service when I had more time or when I had a day off of work. I then requested my car to be removed from the shop as I didn't feel comfortable having my car serviced at this location. I will never be returning. ;/I found this front desk person very unprofessional.Thanks in advance for reading.
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April 2023 by Michael W.
I don't know why people are upset about this place but they seem to step up their game. I was helped by the manager Jose and he went above and beyond the call to help me with whatever my mum's car needs. He is very professional and courteous towards the customers. They treated me with great professionalism and after payment did a good job of explaining what they did during my time here. No fix too small can be an obstacle here because they took care of it. Note: They also have tire technicians too which means you can get some tires here too now. Drawback: If you are opting to wait nearby, you pretty much confined to the Jack in the Box. If you prefer to wait in a farther distance, you can go to the dog park that's down the road. Don't apply for an appointment online because they won't reply.
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April 2023 by Bathena Dixon
At first, when I had a radiator leak due to a hose missing Joe the manager was great and got it fixed right away at a reasonable cost. But then, because the mechanic did not put a clamp on the hose the hose kept falling off and the coolant would leak out leaving me stranded. This happened 4 times. Each time I would have the car towed to Midas and then pay for an uber to pick it up. Joe, the manager kept charging me for all of the repairs when they should have fixed it right the first time. The last time Joe refused to take care of towing my vehicle to a shop stating dont you have Triple AAA. Yes, I used my 3 available tows for this already I have no more tows left. Joe told he could not provide a tow. I asked for Midas to pay for my uber to pick up my vehicle. Joe refused this as well. When I asked to speak with the owner Joe refused to provide the owners name and details telling me The owner is a really mean guy. He does not want me to give out his number to anyone. Why should I have to pay again and proide a tow and uber? Midas should have fixed this issue the first time.When I complained to Midas corporation Joe lied to them and told them it was multiple hoses and he offered me a $20.00 discount. I won't take any of my cars to him after this. If you don't want to get scammed take your vehicle somewhere else where they know if a hose falls off you put a clamp on it. This Midas is not honest, they have no integrity. They are crooks.Service: Auto water leak repair
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February 2023 by Douglas Harris
They not only have done my brakes and changed my battery but also change my oil when needed.I highly recommend Joe at Midas as they only recommend and do work that is needed.
