May 2021 by Henry M.
I was at home on the Amazon website wanting to return a package. After answering a few questions the website directed me to Kohl's. It said I didn't not have to box it up or anything. So I figured why not? When I walked in the store I saw Amazon signs directing me where to go in the store to make a drop off in the store. After walking for what must have been 30...... seconds I made my way to the counter. The Kohl's employee greeted me immediately, scanned my code I printed out from Amazon, printed out a receipt, and told me we are all done. I was like whaaat, it can't be that easy? He also noted that on the receipt that he gave me was a $5 off anything in the store coupon. When I got home my account was already credited.The whole experience was 5 stars good. I walked around the store looking around and saw a lot of empty shelves in some areas. It's kind of funny don't you think that Kohl's is helping a company that is taking away their business? Yah yah I admit it, I'm to blame too for being lazy. Peace out
March 2021 by Trisha Herrera
Not pleased with curbside pick up. I had to go in, the item I bought said picked up and an employee had it in a white plastic bag like she was going to keep it. She looked sketchy. The lady helping me said the item was no where to be found. Finally the person who had it stashed said where it was. I just feel she was gonna keep it. No longer will I shop at Kohls.
March 2021 by Jacob Hawkinson
Being able to return Amazon packages directly through kohls is awesome. Everything else is kinda pricey unless you are 100percent full on going for the kohls cash etc
March 2021 by Vittorio Suter
Super nice! People there are very helpful
March 2021 by Tahmina Z.
I love how this place accepts Amazon returns with packaging it, you simply have to bring it and they do it for you and not only that they also give you a coupon (25%)off to use in store excluding brand names. Which is so nice, no more UPS drop offs and to worry about boxes, within a couple hours you see the credit go back on to your Amazon account. I definitely recommend this service for everyone..
March 2021 by Roxanne Decker
So the return dept is AWESOME!! But why doesn't the company put plexiglass in front of the clerk. Not to the side of them. The side ones are not going to protect them.But otherwise the store was super clean.The employee at front door was nice to direct me to the return dept once I walked in.
March 2021 by Tom Taylor
Made purchase on-line and picked up at store. Very smooth transaction and process. I'm a happy customer.
March 2021 by Kurt Lucas
Very clean store and well stocked inventory.you could bring the family and friends there and have a good shopping experience.
March 2021 by Derrick P.
Kohl's is never an eye-retailing experience but is one of those no nonsense stores with fairly predictable merchandise. And for that, I often find myself going there for clothes or kitchen items. They have a lot of sales, so you can usually find a good deal on something. The store help is not the greatest and a little hard to find, but they get the job done. This particular location is easy to get to with lots of available parking and close to a lot of other retail. Can't say I'm a huge fan, but I usually find what I'm looking for at a good price.
February 2021 by Fran R.
I came to Kohl's recently so I could return something I purchased on amazon. As soon as you enter, you're greeted and assisted with finding directions around the store, as well as sanitizer. The amount of individuals in the store is monitored, as well as social distancing enforcement. I went toward the back where amazon returns were, and it was a neatly organized area that provided efficient returns. It's helpful to have the QR code ready and provide the item to make it run smoothly, and the associates there were very kind and provide you with a receipt. I had never done something like this before but it was amazing that Kohl's provided a safe, quick, and comfortable space to make this happen.
January 2021 by Gargi Mitra Keeling
I went there to return an item for amazon, which is incredibly convenient by the way. They gave me a $5 coupon after the Amazon return so I came back to do some regular shopping and really enjoyed the clean elegant layout of the store and sufficient social distancing space. It was a very pleasant experience. and some of the deals were really impressive like buy one get 50% off the second item.
January 2021 by Crystal VDM
Came here to return items to Amazon. There was a courteous guy at the entrance who nicely greeted me and guided me to where I should go. The store looks clean and it was calm. The last time I shopped here was many years ago. With the return receipts from Amazon at Kohl's, I received a one time 15% discount for a limited time. I may shop here next time when I get a chance.
December 2020 by Michelle M.
AMAZON RETURN: Was easy and fast. You get a coupon percentage off to spend in the store, but it's only valid for a few days so it's an incentive to get you to shop there, which to be honest is not hard to do. It's easy to walk around and find something you like. The return area is to the right and the back of the store. They have an extensive jewelry section and even some cologne/perfume, and makeup selections (Elf brand and Pixie). COVID: safety is definitely present. There are hand sanitizers at the front of the store, and plastic dividers up at the cash registers. The floors are marked where to stand in line for social distancing. Staff were wearing masks! Yay! I like how big the parking lot is. It's shared with Bed Bath and Beyond. Easily off the 280/17 freeway off Hamilton Ave exit.
December 2020 by Sandie Moore
Had to stand in line due to 2nd Covid surge but went very quickly and sobdid the checkout line and employees
December 2020 by Jiamo Tian
Staff here are super nice and helpful. Really enjoyed the experience here