March 2021 by Phillip Wantuck
Quick service, alignment completed with no issues.
March 2021 by David Havryliuk
Thank you so much for fixing my tire
March 2021 by Mary Carr
I took my car to have a diagnostic done today. Anthony was very helpful explaining exactly what needed to be fixed and what other recommendations the mechanic made. Also Sarah was kind enough to drive me back to my house since I had to leave my car until tomorrow. Just got my car back and it has so much more power than before. I would definitely take my car to this location again
March 2021 by Marcus B.
I've shown up with 50 minutes to spare before at this business. I asked to see if they could patch a flat they told me they are closing soon and couldn't. I was very disappointed! Giving this was over 2 years ago. So today I came to them with a nail in my tire. I asked again can you do a patch job for me. He replied "No" we are busy! I was shocked and pissed at the same time. It takes less than 10 min to patch a flat. We I arrived they had 2 empty garages open with at least 3 workers not doing anything. He had the nerve to say oh I can only put air in there for you, would you like to make appointment. I replied "No" and laughed while I walked out. Up the block at at GI Service they took me no problem. Even when they had workers working on cars. It took 12 minute to fix and they took the liberty to help me. I will never ever go to Firestone or recommend them to anyone. I wish I had a option to give this place any stars
January 2021 by J M.
Super bad experience here - with both the technicians and the "manager". It's already been reported to their corporate office in more detail but sharing here so others don't make the same mistake as I did. Beware!
December 2020 by John Medalen
Excellent service. Sarah is awesome - called and emailed to confirm service.Work was done on-time.
December 2020 by Jon Tanner
Amir was very accommodating in getting my car serviced quickly.
October 2020 by Bryan Peterson
Amir was great. Got a flat on the way to work they helped me out with a good price. Got me back on the road really fast. Highly recommend them
September 2020 by Brian Hull
They get it done in a reasonable time. Have not had problems with them.
September 2020 by Fidelia G.
If I could put zero stars I would... Just had my brakes done a little over a year ago and now they were telling me today that I need front and back brakes... Fire stone is the biggest ripoff ever will never go there again.. my boss is going to look at my brakes and let me know if they were telling the truth he works on breaks
August 2020 by Nicole Garcia
They are always nice, helpful, and keep me informed.
August 2020 by Mary S.
BEWARE! Booked online an oil change and tire rotation 2 days prior to my appointment. I arrive at my appointment time 9:00am. At 11:20am I'm still waiting! Jeremy the manager at 10:10am informs me my vehicle is almost done. At 11:00am I ask Jeremy how much longer, when he tells me it's taking longer because they don't know where the cabin filter is on my 2005 Volvo,wow that's scary! At 11:20 he states its almost done. I paid for my service, which I pray they have done and hopefully did not cause any other issues with my vehicle. Jeremy was extremely condescending with his insincere apologizes. They didn't even reset the service indicator on my car. An oil change and rotation taking almost 3 hours is unacceptable, in addition to there lack of consideration regarding my time. I strongly suggest DO NOT TAKE YOUR VEHICLE HERE!!!
August 2020 by Exactlyatmidnight
Friendly staff good service
July 2020 by Eunice R.
Brought my car in to have two rear tires mounted and supplied two new federal tires. Didn't appreciate that whoever dismounted and mounted my wheels didn't care to be mindful to use the correct socket size or used too big of an impact gun and scratched my wheels. Especially since I provided the correct sockets and key lock.
April 2020 by Trevor McGreal
Got the impression they didn't really want the business. Can totally agree with 'Nicksworld'.... Went to the Campbell store on a Fri morining around 10am. Showed up to get a tyre changed. "Can you leave your car?" Ah not really, wanted to wait while it was being done. "Well we're too busy." There were two mechanics working on two vehicles, the carpark was empty. Ok then can I come back later on.... "Yeah how about Mon.....?" Really?(!) "Uh-huh."