May 2021 by Sunil R.
Someday I will find the time to really dig in and understand the logistics model behind FedEx. It's incredible what they and other similar companies do if you step back and really think about it. For not that much money, they take your package, take it to the airport, put it on a plane, and then truck it to the address in another part of the country or the world and in a really short amount of time. I digress! I had to mail a package and made a stop here. It was super easy...friendly staff too. Literally took like 10 seconds to go in and out. It helped that there wasn't a line. Great
May 2021 by Paulo G.
I went to FedEx to return an item. The staff was helpful and discussed my options. I appreciated how they repackaged the item.
April 2021 by Matthew Hooman
This it the best store in the Campbell West San Jose area!!! Everyone here is really nice and friendly. If youre looking for a good store for consistent help with FedEx, this is your store
March 2021 by Mr. Sid's Classroom
I went in the afternoon to send some documents. I had a pre-printed label do it was super fast and easy. Tomorrow I have to send two large boxes. We'll see how it goes?Update: I went in the early morning the next day to ship a lot of folders. Again it was fast, easy and the employees were helpful and knowledgeable. I was very pleased.
February 2021 by Cassie P.
The printers were all being used, but the staff helped me print a recipe binder I was making behind the counter. They were super friendly and I was in and out quickly. To the two ladies who were working and helped me out, thanks for the help and the chat while I waited!
February 2021 by Diana M.
I ordered something from Amazon and it was sent by outside seller and it came damaged so I put in for a return and it said to return through FedEx so I called this sight to make sure they can ship it and the guy (Lance) who answered the phone was a complete jerk. He wasn't helpful or friendly on the phone and he didn't listen to what I needed so he was giving me responses that had nothing to do with the question I wanted to ask him. Because of his poor character, I looked up where the other FedEx stores are and will be going to one to a different store.
February 2021 by Justice
Lance is the man. Keeping this store together for sure. Hoping to drop a 5 star next visit.. multiple staff didn’t seem to know anything related to FedEx this visit, and although I wasted a trip and some time.. overall Lance cleared it up and helped
January 2021 by Forrest Singletary
Lance, the manager is great! Other shoutouts to desiree and Peter for being so helpful.
January 2021 by Bobby Trenchil
I had to send some important papers to be sent having both ship and return labels and was not really sure how to package them etc. Lance, the store manager made it look so easy as he took over the process and ensured everything is fine with almost no stress on me. The petite young lady at the door was very warm and welcoming. Good Place !
January 2021 by Britt Rogers
Don’t go here for art prints, unless you’re fine with regular printer paper or canvas. there is no in between. Also, do not expect the employee named Alfred to be anything but snappy if you’re there around holiday time. The only positive part of my multiple visits is seeing they have a nice calendar selection.
January 2021 by Danyelle
i frequently get my packages redirected for pick up here. i have never had to wait long and the staff has always been pleasant. the store is always clean and never crowded.
January 2021 by Maryam Aghili
Best experience at post office ever! Best employees
December 2020 by Alfred A.
Worst customer service I've ever seen by their manager,. Their employee Al*red was unprofessional, talks over his customers, and would not listen. He failed to give an address where a box could be taken. I asked to speak to a supervisor. He would not share anyone that I could speak with.
December 2020 by Dip S.
I went there for printing and shipping. Gentleman inside went out of his way to help me.. But there was this guy named Alfred, he was very rude with me, other customers as well as the fedex gentleman who helped me. Alfred wanted more customers to be served, which is good... But he has no right to be shouting on his staff for helping any customer.
October 2020 by Jess A.
thank you tiani (sorry if I misspelled your name!) & desiree for helping me with my laminating project! Both ladies were so kind and had great customer service. if anyone ever wants to laminate a photo like I did, pro tip: make sure it's not on glossy photo paper because the laminate comes out bubbly and distorts the quality of the photo. Was able to print my photos on matte/standard paper and it came out perfectly!