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October 2023 by Michael J.
The first time I have been to this location. I usually frequent the Robertsville location. I pulled into the exterior wash only line, because I know how to read. Unfortunately, other customers are not so gifted. A staff member blocked my auto's path to allow two vehicles to cut the line! These were cars that had entered the business, off the street, after I had done so properly. The management may want to advise their staff to behave more professionally, respectfully, and responsibly. For next time, I will progress forward right through the obstruction. He should consider himself fortunate.
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October 2023 by Tammy S.
Just save your money use the drive thru at car wash at the Hamilton location in Campbell! My car is extremely clean inside and out, but due to the color it gets really dusty, so I used the full service knowing that my car is clean on the inside anyway!What smarted me is after the I tipped the team as a whole thinking that did a great job, but to my dismay they did not! The customer service was crap!What I noticed first were my floor mats were just thrown in the back floor space without replacing them in the correct manner they way before they vacuumed the back seats space. Then when it was time to claim my car the I noticed the front windshield was dirty and before I could get the individuals drying off my car attention they all scurried away like rats! For me at this point the trust with my car and tipping is completely gone!I must admit I learn something positive from the other patrons regarding inspecting their cars as they were being serviced......so bravo to you all! Please note: The full service is a hit or miss...no consistency whatsoever and the detailing is also questionable, but the drive thru service is your best bet at this location and best of all there is no tipping....yeah!
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October 2023 by Carlos B.
There okay.. I have the express wash membership with them. But they're drying system needs to improve every time you pull out of the driveway all the water that's trapped in your rearview mirrors splashes your doors and you get water marks when you get to your house
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October 2023 by Yaxkin
I'm disappointed to observe a decline in the service quality at Classic Car Wash. Despite my continued optimism, during my last three visits, I noticed the staff rushing, resulting in incomplete cleaning tasks. They overlooked garbage, left behind dirt and smudges on my car and windows, and didn't thoroughly wipe down the interior. Considering the $50 price tag, I anticipate a higher standard of service. It may be time to seek out a new location.Services: Vacuuming
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October 2023 by Jacky G
Good place to upkeep the outer look of your car. The interior vacuuming and cleaning is ok but honestly they don’t go above and beyond. Always good customer service and for that is why I give it 4 stars.
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October 2023 by Robert
Priced right, fast service and mostly satisfied with the end result. I got basic in/outside clean and gas. In the end, car came out clean but my dashcam cable was pulled out and tangled. Was little disappointed but able to put it back on place.
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October 2023 by Francis A Cheap
Fast and meticulous. I've joined the monthly club for exterior drive thru. Friendly staff. Exterior detail is high at $300, I'll shop for another place. But as a regular wash place, they're fantastic.Club membership for unlimited drive thru and limited inside outside is a deal at $45/monthClub hand wax is $55.........
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October 2023 by Tulu M.
These folks are the best! I've been a client, actually it's the cars, for 40 years. I had a black car for 12 years. When I sold it, it looked as good as new thanks to the Delta Queen. Recently, during a wash, my elderly Subaru lost the rubber cover on the attachment of the rear window wiper. This has happened multiple times but they always found the cover. This time, the wiper attachment was broken. They not only provided a whole new back wiper system, they also gave me a $49 car wash, compliments of management. Can't beat that!~ Very loyal fan
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September 2023 by Jon T.
The car wash itself is decent (maybe a 3/5) but the business behind it is shady as hell. I signed up for a promotion for their unlimited car wash program, it was for $12.99 till October, after the first month they started charging me $29.99, I caught it after 2 months and called, they apologized and refunded me the difference, just checked my credit card bill again and they charged me $29.99 again, shady shady
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September 2023 by Jeff O
I'm impressed with this place! I got the monthly pass. So, I get a full car wash every month and then I get to drive through the external Car Wash as much as I like. I was skeptical at first. However this team is very detail-oriented. I just dropped my car off for its monthly full service. We had a mishap with a cup of Dr Pepper that exploded all over the interior of the car. Super sticky yucky mess. They took the time to pull the car off the line and spend an extra 5 minutes making sure that it was actually clean inside as opposed to just pushing it down the assembly line. I appreciate the extra mile service! ??Services: Auto detailing
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August 2023 by Hilmis C.
My favorite car wash, I've been coming here for years. They have so many amenities! My 4 yr old enjoy it so much there. This place is more than a car wash, you can do shopping, have breakfast.... All in one. All the employees are very nice. Thank you!
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August 2023 by Ravi Gidwani
I have used this car wash a couple of times now. Expect hard push to upsell services at the entrance. The car wash itself seemed fine and they offer packages that will dry the car and do tire dressing.Overall not a bad option to use but don't expect spotless clean.
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August 2023 by Ganoi San Jose
I want to give a tremendous amount of thanks to David McGhee for going the extra mile in going through their financial system to verify my gift cards. I have been a loyal customer for more than 30 years, I am looking forward to see this establishment stay successful for the next 30+ years! Good work!
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August 2023 by Rachel C.
There is a reason this place is always busy, convenient location, great customer service, and good quality. It is expensive but price comparable to other full service car washes in the area. I appreciate that they are efficient with moving cars through despite the long line. The workers who take your "order" at the entrance are always nice and helpful. It's hard to find good customer service these days. Plus the car wash is inside a paddle boat, so fun!
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July 2023 by Ron M.
As a new member to the Classic Car Wash group I have been going to the one off of Lark Ave and absolutely love that location but, since my grandparents reside in Willow Glenn I decided to stop in and check this location out. I went the first time, excellent, the second time... not excellent. When I was informed that my vehicle was ready the woman walked me over to my car and opened the door for me and closes it once our conversation was finished. Once I got home, I reside in Santa Cruz and have a membership over The Hill, I noticed on my driver side door a large vertical scratch. I have always walked around my whole car when I am done but, since she already had the door open for me and was waiting for me to take my seat, I just did so automatically and didn't even walk around my whole car like I always have done for 20 years. Next time I'll understand their tactic and not let that one pass by me ever again. I am not sure if the scratch was done by her, I'm speaking accidentally of course, or by one of her colleagues... and someone covering up for the other. Sadly I'm sure once I left that property, nothing could be done. Moral of my story, walk around your whole vehicle before leaving the property when you have an interior and exterior clean.