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August 2023 by Carol Underwood
Sam was so helpful - I was able to find sofas that fit my space, had custom fabric and were the perfect firmness for our needs. Highly recommend this store for your furniture needs
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August 2023 by Carol U.
Sam was so helpful when I visited the store - he helped find sofas that fit in my space, with custom fabric and were the right firmness for our needs. Picked them up yesterday and they are PERFECT!
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April 2023 by b d.
Wanted to update my review because I left a message with the store that I was wondering if they were still open and Sam called me back that afternoon and apologized and explained why they opened late.He then scheduled a time for us to come in, when they were normally closed and spent a lot of time with us, understanding what we needed and discussing several options. I appreciated the extra effort that he made.
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March 2023 by Nir D.
Sam greeted us when we entered the establishment and was incredibly helpful, patient and professional (never pushy) that took a lot of time to help us find our couch set. Price wise no one can beat CFG. They provide high quality custom furniture at incredibly low and fair prices (I know I checked numerous places prior). Sam kept in touch with us to update us on the status of the delivery throughout the process and we were lucky to receive the couch within 3 weeks. Sam even helped us with delivery and installation himself always keeping the experience friendly and enjoyable. Highly recommend!!
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March 2023 by Riddhi Malviya
We got a good quality dining table at a decent price. The location of the store is great with easy parking nearby. The owner is knowledgeable and is communicative about the products, delivery and other details.
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October 2022 by Meredith D
Sam was super helpful and very professional. Offered us lots of options and even came on his day off to deliver it.
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October 2022 by Judy Taylor
I would give Campbell Furniture Gallery zero stars if I could. When I went in to purchase my custom sofa, I spoke with Sam. In the beginning, Sam was thorough with explanations on the customization of the furniture, and was helpful with the decision to purchase. However on the arrival of the custom sofa, the workmanship was extremely poor quality. I immediately contacted Sam regarding issues with the sofa skirt and cushion piping. Sam was full of “explanations” for the quality issues with the sofa. He came out, at my request, to look at the sofa, and he brought the same excuses he told me on the phone. I contacted a reputable local upholstery shop owner to come out and do an assessment of the sofa, he said that all of the issues were correctable, but if he made the repairs, it would cost $900. He also added that the workmanship was of very poor quality and that I should request that the sofa be returned to the factory. After this visit with the upholstery shop owner, I contacted Sam with the assessment results and requested that he either pay for the repairs, or return the sofa to the factory and give me a refund. Although he did offer to send the cushion back so it could be remade, he was very adamant that there was nothing wrong with the sofa skirt. This conversation did not end well. I would not recommend that anyone does business with this man. Sam is not an upholstery expert, he’s a salesman.
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October 2022 by Meredith Duflock
Sam was super helpful and very professional. Offered us lots of options and even came on his day off to deliver it.
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October 2022 by Eric H.
I bought a matching sofa and loveseat from Campbell Furniture Gallery. They were very helpful explaining the available models and options, and there was no pressure to buy. Very friendly service and the furniture was delivered ahead of schedule. I am very happy with the pieces and look forward to enjoying them for many years.
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October 2022 by Michael Castagnolo
Great store for quality pieces. Before finding this place, I had returned 2 couches from 2 different stores. Here I was able to get a really nice couch customized at a reasonable price. Sam was extremely helpful and never pushy! I recently went back and purchased another piece that I'm very happy with. This is now my go to furniture store. I recommend it to all my family and friends in the area.
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June 2022 by Marian W.
The giant sectional in my living room was in dire need of being replaced so I did a bunch of research and pricing to what it would cost to go with a sofa/loveseat/ottoman instead. Once I had a bunch of information I went back to Campbell Furniture Gallery. I found exactly what I wanted and was able to order a sofa/loveseat/large ottoman in the fabric/color I wanted, specify the firmness of the cushions, and change some of the cosmetic features, for the equivalent price to generic furniture. The quality, price, and personal service are all excellent. Sam will treat you right!
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March 2022 by Stephanie M.
If you are in need of new Furniture YOU MUST COME HERE TO CAMPBELL FURNITURE GALLERY!! SAM thank you so much for everything helping us find exactly what we were looking for and asking for!! The best part is the customize order!! You get to create what you want and need!! It does get better Sam's customer service is beyond amazing he makes sure everything you need and want is satisfied on your end
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March 2022 by Jeffrey Yen
High quality sofas with many fabrics and customizations to choose from. Sam is friendly and very knowledgeable. He never tried to oversell, and I can tell he just wanted us to find the right sofa for years to come. My only minor complaint is the lack of updates on the status of our order. We ordered around the holidays, so I can understand the delays. It was a little frustrating to call in and not have a concrete ETA on when everything will be ready. It would've been better to be notified as the store gets updates from the manufacturer instead of me calling in every couple weeks to find out. Otherwise, we are really enjoying the sofas so far and really appreciate Sam going out of his way to help us with delivery!
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February 2022 by J n B G.
A 5-star experience except for one really important thing: they won't let you bring their fabric samples home. According to them, they can't get replacement samples from the vendor anymore, so they're unwilling to let customers check them out, or they could end up with no samples of certain fabrics. I just took delivery of a couch I ordered in November and it's not really the right color for my room. To say that I'm disappointed would be putting it mildly. I thought I could figure it out by taking pictures of the fabric samples and using those, and it turns out that I was wrong. I even went to a reupholsterer and asked what it would cost to reupholster my brand-new couch, and she said I'd be better off buying a new couch. Obviously I'm not shelling out another $2,500, so we'll probably get rid of our La-Z-Boy, which is the biggest source of the mismatch, and buy a new one of those. Basically this amounts to a $1,000 mistake on my part. Unfortunately, for this reason, I cannot recommend Campbell Furniture Gallery unless they start allowing people to check out the fabric samples. It's simply not fair to ask people to commit to something they can't see in their own home. Other than that, it was a very nice experience. The couch has an attractive style and was well-priced. I just wish that the fabric wasn't wrong.
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November 2021 by candace d.
We just received our new sectional sofa and we love it! Sam was so helpful explaining the types of cushions and styles of sofas they offered. The quality of the furniture is great and we loved the personalized serve we received from Sam. We will definitely recommend this place to friends and family!!