-
February 2024 by Jennifer Juarez
Soccer cleats and shin guards brought us in, not much of a selection at all. Sizes and styles.
-
January 2024 by Angel enrique Perez muñoz
Very good service
-
September 2023 by Hector Terrones
Horrible customer service and manager is on a high horse
-
July 2023 by Hien Truong
Good place to buy most of the yearly sport and seasonally sport and their prices are good too. If you want to save money, signed up and check the sale items and coupons for $5, $10 or 10% off.
-
July 2023 by Jimmy Kim
Extremely Disappointed: Subpar Quality and Unprofessional ServiceThe store manager directly told me that If you bought anything from Big 5, they are not responsible for any problems after the payment. The customers need to contact the manufacture by themselves.The whole story:I recently had an unfortunate experience with Big 5 at Campbell, and I feel compelled to share my disappointment. The overall quality of their products and the level of service I received were well below my expectations.I purchased an okuma fishing rod from their local store, hoping for a reliable and durable solution. Unfortunately, the quality of the goods was shockingly poor. I only used it for three minutes, and the rod is broken as attached in the photo. I have been fishing for years, and this is the first time that the fishing rod only lasts a few minutes.The customer service experience was equally disheartening. When I reached out to the local store team to express my concerns, their response was rude and unprofessional, not helpful at all. They seemed indifferent to my dissatisfaction, which only added to my frustration. It is almost the opposite attitude compared to the initial purchase experience.In addition, I had an encounter with the store manager, who displayed an unprofessional and disrespectful attitude. Their behavior was far from what one would expect from a reputable company. It's disheartening to witness such a lack of accountability and customer care. She just said there was no relation with our store, you can directly contact okuma, OMG.It’s only 35 dollars, but their way of treating the customer, especially with the flawed products, totally blows my mind.
-
July 2023 by Dan Chan
Good discounts via daily emails. Friendly and helpful staff at this location.
-
March 2023 by Jeff R.
great selection and a knowledgeable efficient kind friendly staff to help. have purchased many things here over the years, todays purchase was a great pickleball racket and cost effective court shoes. Subsequent purchase on 3/15/23 for another great pair of court shoes. Thanks to Jason, Nikki and Edgar there.
-
February 2023 by Fouad Shamss
I went to this place, and nobody wants to acknowledge me and my wife, wife , nobody there willing to help you unless you are from certain people! My wife felt uncomfortable and decided not stay , surprised of there level of failure in customer service! Left and nobody wants to say anything!
-
February 2023 by Bernadette Reed
Great and beautiful store. It has all of your sports needs and more. Very well kept. Everything is in place and looks wonderful and neat. I’ve been shopping here, personally, for many years. They always have new and great items. I love their sports watches at fabulous prices. I love all of their weights too and I own many of them. Very pleasant people work here and were very kind and helpful to me. I was amazed to see their full stock of everything. Why go anywhere else when this gem of a sports store offers everything you need at very reasonable prices.
-
February 2023 by Paul J.
Clean and efficient store. Staff was helpful. They should have staff in sections of the store to demonstrate equipment.
-
January 2023 by Donna A.
They are a horrible store. If you buy a gift card and they cancel it they hold your money 2-3 days. On a fixed income prices high that's horrible. With today's technology that's horrible. Walmart puts it back in 24hrs. Poor organization
-
December 2022 by Trisha Herrera (Mija831)
It's a pretty chill store everytime I come in. Not much of a big store, might have what you need.
-
November 2022 by Bob Barrie
Great buys on shoes and boots. You can almost always find an extra discount that you can use instore on your phone by just doing a Big 5 search.
-
November 2022 by Self Improvement Journey
Decent store. Well stocked most of the time.
-
November 2022 by Lori M.
Do not buy from this store online! I bought two packs of socks for my partner which, with shipping totaled $32.40. They didn't fit so we sent both packs back for refund. I only received $10.86 back ! Big 5 said they do not refund your original shipment amount or cost of return shipping.
