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May 2024 by David Sarmiento
Excellent staff they listen, and then give helping guidance to learn more about the cameras.
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February 2024 by Paula Busnovetsky
Dropped by for help with troubleshooting a lens and they were really kind and helpful! Will return for gear next time I need it
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December 2023 by Helen Garcia
Some of the kindest, most helpful people I've ever met - as someone who is doing business on the side, I've made a lot of mistakes in my media purchases. But, Hot Rod is so compassionate and understanding in helping me figure out my purchases. Will be a lifelong customer - shoutout to Dave for being so kind and helpful!
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July 2023 by Sebastian Scales
Hot Rod Cameras is awesome! Dain was so friendly, kind, and extremely knowledgeable about both cameras and audio equipment. He helped me find exactly what I needed. I will be back again! Highly recommend!!
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July 2023 by Yerbolat Sigizbayev
This is the best outfit in town. I could go on and on, but if the field of imagemaking is your profession / serious hobby, Hotrod Cameras is the stop to make for your gear needs. We deal with them all the way from East Kazakhstan and always have good experience. Highly recommend this shop. Illya is a pro and he's passionate about his work. The staff is courteous and very knowledgeable.
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May 2023 by Harrison Hartley
Super kind and helpful staff, took their time to explain everything and show examples, Thank you all so much!
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April 2023 by absolutemotionvideo
Over the last couple years, HotRod has become my go-to camera shop for all my video and photo needs. Great customer service seems to be getting harder to come by these days, so it's always nice when you find a business that actually seems to want to make their customers happy. THANK YOU HOT ROD CAMERAS.
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April 2023 by Flying Shark
Another company that has products listed for sale on the website but does not have the item nor do they know if or when they can get the item. If you do not have a item then take it off of your website !!
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December 2022 by Kevin I.
Always helpful and they know their gear. If they don't have it, they can get it. I bought my Red Komodo from them when it was impossible to get and it only took 2 weeks to receive when other locations have months on backordered
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November 2022 by J Cokes
Customer service and online stock need work! Would not recommend
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August 2022 by Annelise Moreau
Friendly and professional staff, awesome store space, very helpful with questions.
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May 2022 by Jordan Black
I want to give a HUUUGE shoutout to Lisa and Dain over at Hotrod Cameras. Not only are they extremely personable, I always felt that they had my best interests at heart. I deal a lot with the top dogs in our industry... (Adorama, BH, Film-Tools, CVP etc.) and Hotrod Cameras is one of my favorite. I needed a part that was out of stock everywhere due to the recent silicon shortage and current lockdown in China. Before ordering, I wanted to make sure they had it in stock.Want to talk about no wait lines on the phone and talking with someone directly? They got you covered. They are extremely honest and cheerful about helping out. Sometimes I had to call back with more questions and NOT ONCE did they make me feel like a nuisance. I asked for a custom rate for the part I needed to get here by Saturday (in the middle of 2 day and overnight shipping, depending on when it would be picked up) and they found a solution for me at a great price.Overall I will definitely be giving them more of my business and I consider the environment there more as a friendship than anything else. Great people over there. I have no idea what Scott is saying in his review, but as far as the customer service they were extremely happy and upfront about the whole process, even down to including a floor model they had and all the details about it. Thank you guys!
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April 2022 by Taliya Riesterer
I ordered a Think Tank bag as they were the only people to have claimed to have this bag in stock. Unfortunately, they did not have the bag in right away but Steve was super transparent about the entire process with me and let me know immediately. He kept me updated as to when it should arrive in their stores, which was only a week after I initially placed the order. He got me the shipping number as soon as it he shipped it across the country to me. I really appreciate Steve's constant communication and full honesty throughout the entire situation. My bag arrived a few days after he shipped it to me and I couldn't be happier. Definitely going to keep shopping here in the future!
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November 2021 by TheNovaProspect (TheNovaProspect)
They were the only spot in LA that everything I needed for a last second gig. They were also the only store that kept stock on Blackmagic cameras, so I was able to pickup a 6k the day of. How cool is that?
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November 2021 by Rob Filios
I recently rigged out my RED Komodo at Hot Rod Cameras and I had a great experience. Nathaniel and Dane were extremely helpful and gave great advice on what items to get.I put together a gimbal setup. I bought the Tilta basic ring as well as a controller, nano gold mount batteries and a plate that ended up being the perfect setup for me.I went in not knowing what I would need to get and I left a happy customer. I even had problems with one of the hardware pieces and Nathaniel made sure that the parts were exchanged and everything worked perfectly before I left.
