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April 2024 by Geoff
We purchased a 2023 Globetrotter and Mike was our salesman. He handled everything quickly and even interacted with us on his days off to be sure the purchase process was going smoothly. Highly recommend working with Mike. Fast forward a few months and Luis in service reached out to schedule the 90 day service appointment to go over anything that needs attention. We had a very short list of warranty items and a few add on aftermarket items we wanted to have done. Luis was very accommodating with our schedule. We picked up today from service and Morgan was very helpful and adjusted our hitch to be sure the Airstream was level. Overall a great experience from everyone at We Are Airstream.
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April 2023 by Monique J.
We purchased an 2023 Airstream Classic @ Airstream Santa Barbara for full MSRP pricing. The Airstream was missing several essential items (cabinet clips, medicine cabinet shelf clips) that quite honestly should have been recognized as missing from Quality Control at Airstream. They did send the parts. The sink window shade was battered and pointed out at our signing day, we were told they would send a replacement- they didn't. The walk-through was not great. We had purchased an Airstream in Austin TX and the experience was far superior. But here's the worst;We were talked into the "ceramic coating" for $4,000. We NEVER buy anything extra but have heard how amazing the ceramic coating is. We even called Vinnie's Airstream who, we had watched videos on the ceramic process and the quote from Airstream of Santa Barbara was far cheaper (&more convenient) so we went w/ them and laid our $4,000. On receipt you can't tell if it was even done. But then; 3 months later, we are in Las Vegas @ Oasis RV Resort and they partner w/ an RV was company whom washes 20 RV's a day, 100's of RV's so, after the wash was complete I ask; "Can you tell we have the Ceramic Coating", his answer; "No, not at all, there was no beading of the water, however, the bugs in the front came off fairly easy". Maybe they put a very light coat on the front only"? My advice; DO NOT GET SUCKERED INTO PURCHASING THE "CERAMIC TREATMENT". Learn from out mistake. Really disappointing. Feels like we got swindled.
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September 2022 by Fabian R.
I've been taking my Bambi exclusively here for all my issues and, honestly, I've had mixed experiences in the past. However, this last time I took it in, I noticed a few things had changed and I soon learned that they had recently come under new management. The new Parts and Service Manager Barry and his crew (Zach and Morgan) did their best to be sure that I was satisfied with their work and I really felt that they appreciated my business. The service man Luis was able to fix the problem that wasn't done properly the last time and Zack did a great job listening to my concerns and making sure I didn't pay for something that I had previously paid for and wasn't done correctly. I feel very fortunate to have these guys here on the central coast. I highly recommend them! Some very cool people!
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September 2022 by BN Canetti
These guys are absolutely the best. We have a brand new 2022 Globetrotter. We were 600 miles from home with our second water pump problem, (surprise surprise). Not only did they fix that issue, they noticed an issue with the trailer brakes. Turned out to be bad wheel bearings which could have been disastrous. They got the parts overnight mailed and we were on the road the next day and returned home safely a couple days later. To Barry, Bryan and Dan a huge thank you!!!
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September 2022 by Jim M.
We have a 6 month old Airstream we bought in Florida and while traveling through California one of the AC units quit blowing cool air. With temps over 100* almost frequently we were worried it being addressed. Fortunately our unit has 2 AC units but still..wanted to get it serviced asap while under warranty! AS of Santa Barbara was able to give us the appointment date we wanted. When we brought it in we were met by Barry, the Service Manager. Literally in one day they replaced the defective Dometic AC, repaired to minor fan issues and educated us on best way to "quietly" close our door!. While they had a few issues that brought us right to the end of the work day, Barry, Oscar and rest of team made a great successful effort and got us in & out in 1 DAY! (We had originally been prepped to leave unit with them for a week but we couldn't because we're traveling in it!). MAJOR KUDOS and Thanks to Barry for handling us with clear communication while keeping a great disposition. BECAUSE we did not buy the unit from them we are very grateful and recommend AS of Santa Barbara to all AS owners!
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July 2022 by Bruce Canetti
These guys are absolutely the best. We have a brand new 2022 Globetrotter. We were 600 miles from home with our second water pump problem, (surprise surprise). Not only did they fix that issue, they noticed an issue with the trailer brakes. Turned out to be bad wheel bearings which could have been disastrous. They got the parts overnight mailed and we were on the road the next day and returned home safely a couple days later. To Barry, Bryan and Dan a huge thank you!!!
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July 2022 by Kim Canetti
We were having problems with our 2nd water pump (first one never worked) #2 was installed wrong by The Airstream Dealership in SLC, UT... we traveled to Southern, CA, and no one would look at it. We were traveling up the coast....called Barry @ The Airstream of Buelltin he said his team would look @ it! When we arrived they had corrected the water pump problem, and a shower leak!! They said they wanted to look carefully at the brakes. Mike, Bryan and Dan had to replace the Faulty Wheel Bearings!!!!MANY THANKS TO THE TEAM IN BUILLTIN,CA ?
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March 2022 by Gerald S.
As RV newbies we have really relied on the service department for guidance on everything from setting up our hitch to ensuring everything is working well on our trailer. We have had excellent experiences with Airstream of Santa Barbara and the service department. Robbin, Bryan and the folks in the service department go out of their way to ensure you leave safe and well informed. We also appreciated the easy going and no pressure approach working w Kat and Bill in sales. This led us to purchasing our second Airstream, a new Interstate from Airstream of Santa Barbara.
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February 2022 by Carilyn J.
Airstream of Santa Barbara offers an excellent experience from the sales dept. with good follow through and accurate information on ETA. We were satisfied also with the service dept. We love our Airstream although we do have some minor workmanship issues we are working through that were really factory issues and not the dealer. Hopefully we repair those at home.
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October 2021 by Alan Cramps
After they worked on it it was a very good job and the detailing wow very clean ty
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September 2021 by Eileen V
No inventory.
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September 2021 by Micah Roark
Mighty fine group, shout outs to Melissa and Bill in sales, Adrienne in financing, and Robin and Brian in service! Very happy ‘21 Caravel 16RB owners!
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August 2021 by Kim B.
We recently purchased a beautiful Airstream Bambi from Airstream Santa Barbara. After doing a lot of research, I emailed many, many times with lots of questions and everyone got back to me right away. Our purchase was seamless. Everyone there from the owner to the office to the technicians were kind and thoughtful. I would highly recommend checking this place out before you go elsewhere!
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July 2021 by Teresa C.
Honest and personable sales agents. Will definitely buy from this business when ready.
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May 2021 by Dwayne B.
Airstream of Santa Barbara's service location in Buellton performed a number of tasks on my 2007 International 25 and did an amazing job. The technicians were super helpful and showed us everything and explained how the new additions all worked. Very honest and helpful customer service. I wholeheartedly recommend this team for future service needs! Many thanks to the Buellton Team!
