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February 2024 by Ruben Soto
Loved it the Brea the ladies are so sweet and pretty and sexy,and nice
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December 2023 by Daniel RC. FERRU
Whenever we go to Brea, we make sure to visit and shop at this store.
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November 2023 by Costin ROSCA
Beautiful attendance
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May 2023 by N Kh
This victoria's secret location has always had lovely helpful staff. But I do think in general their selection is a bit limited compared to 5 years ago. I was looking for a stylish wireless bra and there were less than 4 styles available, none of which we're very appealing.
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April 2023 by Joe Sandoval
THE EMPLOYEES WERE THERE TO HELP ME EVERY SINGLE TIME I HAD A QUESTION .THE SPECIALS WERE GOOD AND THE STORE WAS VERY CLEAN. I DEFINITELY GIVE THEM A+ THIS IS MY 6 TIME THERE.
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March 2023 by Teesha J.
So maybe they figure their name affords them the ability to forego customer acknowledgement and service? NAY NAY!!!Not A SINGLE SOUL acknowledged us or asked if we needed any help. We looked through the drawers ourselves trying to find the size we neededNeedless to say, we walked out without buying anything!
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February 2023 by Katherine Heaton
The store was very clean. Michelle, helped me out tremendously. Michelle has EXCELLENT customer service. She did an outstanding job of helping me find a bra that fit. Michelle is very kind and patient. I had a very pleasant experience shopping.
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February 2023 by Ethan Robinson
Super rude cashier and manager was impolite:( The cashier was unwilling to help and also took away one of the sales item that I picked out from the store. She refused to sell the item and confiscated it:( then she called her manager over just to “help” but actually lecture me and give me more attitude…. I dont know what’s up but this is the second time that i got a terrible experience smh it was alright b4 pandemic smh
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February 2023 by I U P
Montebello and west covina victoria secret customer's service is wayyyyy better than this store. I dont recommend going here
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February 2023 by Razi Ng
I was not welcomed nor helped dunno even what to say with their attitude towards customers jeez it’s unbelievable
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February 2023 by Sakura Watanabe
Terrible customer service!!! Manager was not assisting at all and cashier was rude to me!
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January 2023 by Victoria P.
I went today to return a bra I bought online that didn't fit properly. Im an online shopper so the thought of walking into a mall to return something was giving me social anxiety. I was greeted warmly by the dressing room attendant and she was an absolute joy! She was a tall beautiful blonde who helped me so much. She suggested different options and sizes for me and so graciously offered to bring them to me. I was able to leave with a beautiful lacy bra that fit perfectly. Overall the experience went smoothly and I was able to return the online order easily. Victoria's Secret nailed the customer service on a rainy Sunday evening! Job well done!
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December 2022 by Avery Wiersma
Very disappointed because I was charged twice for one item and had to paid double the amount on my receipt. It says I purchased three items when I only bought two.
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October 2022 by Skyler Lorenz
Great staff friendly and helpfull. Would be 5* because I love VS clothing and underwear but those prices just eat up my bank account so 4*
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October 2022 by Ana Garcia
Very helpful and friendly staff and great deals and discounts