November 2021 by Jess P.
Very poor customer service. Tried to buy a pair of jeans but there was no tag. She asked who seemed to be the manager how much are men's jeans and he told her to use what the system said which was $19.99. I told them I saw another pair of the same brand for 16.99 and she said that "I", not them, needed to go get it or I had to pay $19.99. I went to get it and told her that was unfair for customers. It's not the customer's fault that they don't have tags and they need to check the correct price before charging the customers more just because they are lazy to go check and because they don't make sure they have tags on their items. She then said well the original price is $59.50, referring to the original store tag. I was, really? (I couldn't believe she said that) I responded that if I wanted to pay that amount I wouldn't be at a Ross store which was full of trash on the floor by the way. The whole time the manager just pretended he wasn't listening to all this bs. Associate #552718
October 2021 by Naturally
Always has the most updated and trending clothes.
September 2021 by Abdullah Al Homeadan
Ross is a good establishment overall. However, we were astonished to learn that the restrooms are out of order in this particular branch?Other than that, this is a good Ross for shopping ?
September 2021 by Krysandra Frisby
I feel like it's the least stocked Ross I've been to.
August 2021 by Daisha J. (DAISHA)
Of course they follow you around as soon as you walk in thinking your a theft . When I say I Hate this Ross . I live across the street and would rather drive to another city then step foot in this Ross . Not only because they follow you around which is weird but that’s what happen when you try to shop while being black in some areas . The crazy part is I have never stole anything my life so this really offends me . Then the store is the emptiest Ross I ever been too . I can never find what I need . Just a bad experience from the start . So I would rather not. I have also complained about the way the following me soon as I walk in and on every row makes me feel the manager tried to give me a 10% off but that doesn’t make up for the feeling I get while just shopping . I can pay for whatever I want . Just give me the same respect as everybody else that’s all I ask for .
August 2021 by Dawn H.
Sunday early evening and a few last-minute purchases before dinner. Stopped in to Ross and had the best customer service experience thanks to Bridget! Bridget's welcoming smile, friendly demeanor, expedient processing and genuine care provided a positive impact in my day. Thanks Bridget!
June 2021 by Diana G.
I was checking out with 3 items of clothing and a thermos cup. The cashier did not charge or give me the thermos cup. I realized when I got home that all I had in my bag and receipt were the 3 items of clothing. The cashier was too busy talking to her coworker to even charge and give me everything I placed in front of her. Extremely unprofessional.
May 2021 by Ralph Hernandez
This place has really everything you can definitely want from the home decor to auto,tools really nice tennis shoes up to a size 18????? everything you need in your kitchen, from pots to pans, spice's,man you name it ?? suit cases,men and women close shoes, just way too much to list all at a GREAT PRICE,,,WORK OUT
May 2021 by Katrina Dennison
Good prices for lots of items, I found everything I was looking for easily. Staff is friendly without being intrusive.
May 2021 by Mary Lee
I like this store because is clean and the cashiers are nice.
April 2021 by RahjiRavon Rizo
Always a good place to find a deal on most anything.
March 2021 by Julie B.
Customer service awful. I wanted to look at a necklace to see the length of it and she told me I couldn't unravel it to look at it. why should I buy something without knowing the length of it. It didn't state it on the package. She was rude I waited for ten minutes while she disappeared.
March 2021 by Dulce Flores
I love this Ross. It always has deals, plus it is always clean and organized. The selections of toys, women's clothing, and home accessories is great, there's always something nice and cute at a good price.
March 2021 by Martha Curtin
Store not very busy. Found stuff I didn't know I needed ?.
December 2020 by Brian M.
i hope me purchasing items wasnt too much work for you. your lack of communication and customer service befuddles me. the transaction is complete once you hand me the merchandise i purchase. having to reach over the counter for my bag and also for my reciept, unprofessional. do better.