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March 2024 by Todd Lavell
As a loyal customer of Kay Jewelers at The Brea Mall for years, I can confidently say that this establishment continues to exceed my expectations time and time again.What truly sets Kay Jewelers at The Brea Mall apart is their exceptional customer service. Karen (one of the managers) has provided expertise and guidance that has helped me make countless memorable purchases, and her dedication to ensuring my satisfaction is unmatched.If you're in search of a jewelry store that combines top-notch quality with personalized service, look no further than Kay Jewelers at The Brea Mall. I wholeheartedly recommend them to anyone looking for a special piece to cherish for a lifetime.Thank you, Karen, for years of exceptional service and exquisite jewelry. I look forward to many more visits in the future!
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February 2024 by Jonathan Orozco
Clarissa was extremely helpful in our search for an engagement ring this afternoon and laid out various options that my lady loved. Also helped us with ring sizing questions and their financing options and so overall it was a great experience and very informing. Will definitely consider them for my future prospects.
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January 2024 by rudyyy !!
Robina and andres help me out with a ring and they will soo nice
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December 2023 by Valerie Palacios
Kevin from Brea was so helpful and kind. Amazing customer service! And knowledgeable about all the pieces I asked about.
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December 2023 by Alejandro Padilla
Karen is AMAZING she really went above and beyond to find my wife’s dream ring happen. She really goes to bat for you and she truly cares for you not just the sale. Everyone needs to know that she is the “go to” employee. Believe me you will not regret it. Thank you so much for all that you do. You made this family very happy!
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December 2023 by Nick Smith
Karen was absolutely amazing and was able to help my wife and I with all of our questions! She was fantastic and extremely helpful with our questions about making a custom ring. Thank you so much for your help!
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December 2023 by Raul Villegas
Robina at Kay Jewelers was exceptionally helpful in helping me pick out a Christmas present for my wonderful wife. Everyone at this location is super friendly and we will definitely come back.
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October 2023 by Cece Salazar
Karen is absolutely the BEST! We have been dealing with her for the past 10 years and she has ALWAYS been amazing. She is knowledgeable and never pushy when we come in. Jewelry should never be purchased in haste and Karen understands that. All the ladies here at the Kay in Brea mall have made us feel like we are friends, not just customers. Thank you ladies!! We won’t shop anywhere else ?
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October 2023 by Jon Malek
Robina is the best ! I came by and was just saying hi and robina has always been a big supporter of Saint Jude and asked me if I would like to donate and got 3 bears from her. Thank you for being so passionate about the kids!!
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October 2023 by Brenda Leto
I’ve been purchasing from this store location for over a decade. They are always welcoming & provide excellent customer service. Robina is amazing and has helped my husband and I with all our purchases, cleanings and inspections.
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October 2023 by Rochiye Ibanez
Robina was super helpfu and nice to us. She helped us to look what we need for our wedding and gave us many good choices until we find the perfect one for us. She also offered to clean the engagement ring of my fiancé. Thank you Robina, much appreciated.
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October 2023 by Celena Moreno
Karen has been amazing. My husband and I have been recently coming in the Brea store and Karen been the one helping us and she is absolutely a gem! Thank you so much for such a great employee
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October 2023 by Evol Waysinc
Went in to look at new wedding ring for my wife , staff was very polite very helpful . Karen really worked with us to help get what my wife wanted . She absolutely loves the ring . Thank you to all the workers at the store we will definitely be back to continue purchasing .
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October 2023 by Veronica Hernandez
We've coming to Kay for several years and Karen has helped us always pick out the most amazing pieces. She helped my husband select my ring and she did an amazing job! Thank you Karen and Kay Team for such amazing customer service!
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October 2023 by Rosa Hinojosa
Karenina was super sweet and helpful. Exchanged a necklace I bought two years ago and gave us no issues with exchange. Definitely will come back for my next purchase. Get the lifetime warranty it’s definitely worth every penny.
