-
April 2024 by Landon Herrin
I was very pleased with my experience getting my taxes done here. It was very easy and simple to understand, and I felt like I was being taken care of. I would come back here next year.
-
March 2024 by Noel Tabuno
Tax preparer is awesome. Very friendly and fast. Thank you Laura!
-
March 2024 by Geoff Clarkson
Laura took care of my taxes in a professional and friendly manner. She has a wonderful bubbly personality.
-
March 2024 by Corey Hall
Laura was awesome!! She took the apprehension and stress out of doing my taxes (for the first time lol) and gave me a nice return back! Super convenient that it’s in wal mart too. Thank you Laura!
-
March 2024 by Indira Hadi
Great services always, efficient and knowledgeable . Highly recommended!
-
March 2024 by ShadowDragon Boo
I had the pleasure of being helped by Laura, she was very patient and took the time to go over things with me. Very helpful and I highly recommend!
-
March 2024 by Oscar Huerta
Ask for Laura she is very knowledgeable and assisted me in understanding my tax withholding amounts. She took the fear/dread out of the process. See you next year!
-
March 2024 by christine almozara
Laura is the best and very friendly
-
March 2024 by Antonio Hernandez
Had a great time doing my taxes with Laura will come to this jaskson Hewitt next year
-
May 2023 by Oscar Mendoza
This is the second time I have used Jackson Hewitt, and it may be the last time. I brought my returns to get done at the Walmart in Brea, CA, 92821. The person there was very difficult to understand, and seemed very frazzled. She did comment that was her first time preparing taxes. Later that day, I received a call, informing me they were done to please come in and sign. When I got there, there were too many people ahead of me, so she did not have time for me to complete the signing. She asked me to set up another appointment, which was not available till the following week. When I did go in for my appointment, she tells me they were not done and still required more attention.After three weeks, and my third appointment, I went in to sign, and now the system had froze on her, and she was unable to print my returns. She asked if I could come back in a few hours. When I did return, the system was still frozen and had to call her supervisors. Her other appointments were backing up on her. And I was waiting for the machine to print for an hour and 15 minutes. When she finally printed the returns, she tells me there was a fee of $279 for preparing the returns, when I gave them a coupon code 3 weeks prior which she then tells me they could not apply it anymore. I waited over three weeks to receive a measly return of less than $100. And I understand taxes have to be done, but next time I’ll try some where else. Sorry
-
April 2023 by Ray R.
This is a well-meaning but pretty confused person doing returns for a company with technology issues. Think this is a company you can trust with your personal info? They lost my credit card receipt and can't get copies online of my return. Online support from JH is painfully slow and their security codes to verify logins either take too long to come in (text and email) or not at all which effectively locks you out of your own documents. About to make my third in-person visit to their office.Update: was required to go to their office to get my receipt and she wanted to review the already filed tax return. She called the home office and started to carry on a conversation in a foreign language and not knowing what was going on asked for them to speak English so I could understand. They found the receipt but would take an additional call with support for the electronic version. Forget it. Will call for some form of refund and write them off for my remaining returns and for next year.
-
March 2023 by Wendy Wang
Ms. Kathy Chen is a professional tax preparer. She is nice and patient. Recommend!
-
March 2023 by Dina
Chiuo Chen was so helpful, kind, and friendly. I highly recommend her to help with filling tax.
-
March 2023 by Fifi Lala
Ms. Kathy Chen was so nice.
-
February 2023 by Brianna Vergara
Came in to the Brea Store to do my taxes and Chiuo Chen was so kind and so helpful if I could give her more stars I would! She was sweet, kind and patient with me! 10/10!!!!!!