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March 2024 by William Jones
I broke my ankle and cannot rotate my own tires. They refused to do it for me and did not offer alternatives. Tires are 37s on 17 rims for reference. This shop will only cater to stock vehicles, anything modified go elsewhere they don't get it.
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February 2024 by Justin Nadler
Rudy got me in and out quick after a flat. Helped me replace all 4 tires (they needed it) recommended good tires and helped me get the best deal. Great service.
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January 2024 by Tom Frank
Rudy has consistently provided exceptional customer service and quality work. They are fast and efficient.
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January 2024 by Dickson Fu
Had to pull up my account for 5 mins before they told me If they can fix it.They want to charge $45 for tire patch. Then ask me to change all tires. Such a scam. Telling everyone to never come back
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December 2023 by Alex Hou
Fast repair the tire
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October 2023 by aliaah maurisa
Listen to reviews it’s not worth it. first I called to ask what their diagnostic fee was and the manager said the he wouldn’t charge to look at my car since I knew someone from the shop. He was also making smart remarks during my visit. I then went to the shop and he gave me a paper to sign for a $170 fee and explained to me that would not charge if it was minor. He also explained to me that I had a hole in my tire and would go ahead and “take care of it” for me. As soon as I left, my car gave me a signal saying my pressure was low. He makes his mechanics and shop get a bad reputation with his inconsistency to follow through what he says. Fortunately, I did not have to pay the fee for them to diagnose my car but was definitely over charged for my service. Won’t be coming back.
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October 2023 by Ana Manzo
Rudy is literally the best! Answered all my questions. Got my tires serviced quickly.
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September 2023 by Sheldon nunez
Manager was very accommodating and was close to closing but still changed out all new tires and allienment
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July 2023 by Hugo T.
Came to Big O Tires after I heard air leaking out of one of my valve stems. I pulled up and Mike approached me, checked it out, and got on it right away. Rudy Torres, the manager, hooked me up and was extremely professional. They told me I needed all 4 replaced, so I decided to get them all taken care of. I was in and out in less than 30 min. Thank you Rudy and Mike for helping me out and hooking me up. Rudy didn't even charge me extra for the other 3 valve stems. Great customer service, will def be back whenever I need a tire fix or new tires. Don't hesitate to come to Big O Tires, Rudy will make sure you get what you need.
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July 2023 by Jaziel Barrera
Absolutely do not recommend coming here. I came in a little closer to there closing time because I had just got off of work. My tire had a metal piece stuck in it and it wasn't holding pressure. I told them I would pay extra or tip the guys if they could please help me. The guy comes back and says he doesn't want to repair it because of the tire thread. My tires are Sport tires and that's how they are supposed to be. Instead of helping me out they would rather have me drive somewhere else to figure it out. Mind you I live an hour away. Complete waste of time
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July 2023 by Tom F.
Long story short...needing a tire replacement on Sunday. Outstanding service!! Thanks to all the nice folks Brea Big O Tires
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July 2023 by Renee C.
I have been to Big O twice this month. Each time the manager Rudy was beyond kind. He took care of my vehicle quickly and his customer service is amazing. Good people and places do still exist. I will definitely be back with future car needs.
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June 2023 by Melanie P.
I went to Big O Tire because I had a nail in my tire. I am a recurring customer. I spoke to Rudy, the manager, and he was very helpful and nice. I thought it was going to be crazy expensive, but Rudy helped me out a lot. Thank you, Big O Tire and Rudy.
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June 2023 by Haplo The Hand
Brought my fleet vehicle in on my lunch break with a nail in my tire. Rudy handled it in the time it took for me to eat my lunch. Professional and fast it was an absolute pleasure to bring my vehicle here.
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June 2023 by Monica D.
Big O tires in Brea was very helpful. I had to go buy a tire lock for my Acura. They were understanding and took me after 3pm. Very honest and kind. They got me comparable tires with a better warranty. My battery was put on my keyless remote and they replaced it. Great place and trustworthy. Now my car is in tio top shape!
