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“This is absolutely the best bank ever!! The staff are friendly, knowledgeable, always there to answer your questions, and always answer the phone!! My entire family has been banking here for years, this bank is our 'family.'”
“Best fraud protection I have had with any bank. They are super helpful and professional and friendly, in Every branch that they have in Riverside CA. I would recommend them as the best Bank.”
“The staff at Thinkwise are the BEST! They are always so friendly and helpful. I've been banking with them for 24 years and I have never had a problem. They have the best rates for refinancing and for loans. Recently I was the victim of fraud and Kristy Sena and Bertin Castillo guided me through converting my accounts. If you're looking to get away from the big box banks with all their hidden fees and bureaucracy, Thinkwise Federal Credit Union is the answer!”
“Fabulous branch to do business with. Our banker was Rosemery and her professional & kind service was "over the top." The branch manager also spent time with us and he was terrific! Great Branch!! 5 stars!”
“I am delighted to share my wonderful experience with the exceptional bankers at Pacific Premier bank with Debbie Villalobos. They have consistently provided me with top-notch financial services, making them my go-to institution for all my banking needs.”
“I went into this Credit Union called Altura, and I was greeted with a hug and a smile. I was feeling mighty low today, and Miss Dianna Burnett made my day with all positive talks and to uplift me. By the time I left the bank I was again smiling and feeling like the whole world had been lifted off my shoulders. Then I met the bank branch manager Mrs. Ronda Redmon, she came and smiled and gave me a hug too.. what an awesome place to bank where love smiles and compassion lay waiting to make your day. Thank you so much for your generous support ❤️”
9AM - 2PM
1209 University Ave, Riverside
Banks
“Schools First Credit Union is AWESOM!!! The staff are friendly, professional, and always eager to care for their customers banking needs. Honestly, I can’t see myself banking ANYWHERE ELSE … EVER!!!”
“I read and did my research of local banks in the area before I decided who I was going to choose for my banking purposes. As a veteran, I decided to choose Navy Federal credit Union. The process was fast and easy. I filled out an application online and received an email later on how I can submit documents to be verified. I could have uploaded it online or mailed it, but I am old-fashioned. I like to go in person. I made sure I brought all the documents, made sure the documents are recent and up to date to verify. I walked in and was greeted and let them know what I was there for. There was three people ahead of me. As I sat and waited in the lobby visual layout looks great, place looks clean and employees were professional interacting with other Members. I had the opportunity to have Brianna assist me. She was welcoming, professional, polite, verified my information and gave me my debit card on the spot. Explained the banking information and services and answered all my questions I had. Thank you Navy Federal credit Union!”
“Dolores in loan department is always a very pleasant officer to work with. I enjoy her professional attitude toward her customers. Thank you Dolores. I also would like the thank Madison for her professional advise on my loans with the credit union, she is very polite and listens to the customer without an argument, I had an issue with the Elmonte branch Mary to whom wanted to correct me as a customer it's not professional to not listen to a customer whom puts their money into the credit union. The new Costa Mesa branch has been the light of my life in the interest of the Customer since they opened that branch Thank you Costa Mesa for your extended courtesy and aide to my business matter and to my family.”
“I had not been able to get into my online account for a month because of a system error. After numerous phone calls trying to resolve the issue online, I was finally directed to recreate my profile at the bank. Simone Fink, the Branch Service Ops Manager, walked me through every step of the process making sure everything worked, even the mobile app, before I left the bank. She even told me about checking account perks I didn't know I had. The customer service at this branch is excellent and the location convenient.”
“I love the service here. I rarely wait and never longer than a minute. They know my name and are efficient and friendly. They are great resource especially for problem solving too!!!”
“I have been banking with Alta Vista Credit Union and became a member in 2009. I have to say that from the get-go- I was treated very well. I have enjoyed a great relationship at both the Rialto and the Redlands branches. There was only one employee that was a bit stiff and brisk in her demeanor- but she didn't last long- and - for the most part- every single teller has taken time with me- even with the most simple transactions. I have had great help with getting things notarized - again- kind and accomodating. On a couple occasions I couldn't reconcile my account and they helped me figure out my error. One employee really didn't have the time to help me and made a suggestions, which I applied and my error was discovered. She had spent more than an hour helping me though- I can't complain about that. I have had a stop payment -simply because my mail was stolen with a ck attached. They were kind enough to waive the fee- Such a kindness! In the beginning, I took on an auto loan- to which I never had a single problem with the account and paid it off in 4 years. I borrowed money a few years ago and again- there wasn't any difficulty in getting the money. I have and will continue to Praise this Credit Union and recommend it to others. I have two friends who opened accounts as a result and they are happy with their experiences. I am sadly moving soon and there won't be an Alta Vista - where I am going. I have to say that I will be very sad to not have them to rely upon. My review is better than great- It is just beyond words. To have a bank in which you can trust and feel confident in how they handle my money is just huge. Thank you Alta Vista for all the years of service to me.”
9AM - 2PM
6365 Valley Springs Pkwy, Riverside
Banks
“I went to Navy Federal in Riverside yesterday for the first time, to become members and open a new account with my daughter. Leana took care of everything, was so pleasant and helpful. Wish I'd know about Navy Federal years ago!”
“The establishment is very well taken care off. The staff is great. I never have to wait for a teller. The tellers are the best. They make feel at home, comfortable while waiting. They are tentives to my needs. I recommend this branch.”
“I had to re open my account after it was closed for being over-drafted for a while. I went in and sat down with Alexandra who was quite lovely, and she was able to re open my account and get me settled with all of my banking needs.”
“I came in on my lunch break for a replacement card and it was extremely hot. I was having a bad day and Cristy was very nice. She listened to my problem that had nothing to do with why I was there. I just appreciate the kindness when I was having a bad day. Give Cristy a raise if she has to be a counselor too. :)”
“Victoria Carrillo has by far been the most professional and friendly tellers I have had. She was understanding and compassionate and made sure I got assistance thoroughly!”
“I highly recommend salvador Jimenez at this branch . He would go above and beyond for his customers.
Persons like him are hard to find , I recommend him 100%.”
“Planning on transferring my account from another credit Union because of the service and a lady that works there that has gone above and beyond what I need it. She is a great asset to the organization. And I feel I would be more comfortable at this institution to handle Anything? Looking forward to opening a account money market and maybe a few other items.We'll have to talk to the manager to see how I can work this.But I cannot recommend a better place than this Looking forward to the part of this organization.”
“I just finished what I thought would be an impossible task, I know this because I spent all yesterday trying to get it done on my own Rene and Magdalena together helped me solve a huge problem, and were kind and professional the entire time. Thank you, thank you, thank you for knowing how to get this done!!!”
“Thinkwise Credit Union Rialto Branch was extremely helpful and courteous.They helped us with multiple issues iin a professional and caring manner.Shoutout to Emma and Staff.”
“I always come here with my kids. I've grown fond of each staff member here and appreciate their hard work and dedication to continue to serve with outstanding positive attitudes. Special shout out to Lucy since she is the one on shift when I come visit.”
“Went to this branch not knowing what to expect because it was inside a grocery store. I have never been so pleased with the service received from any other bank in my lifetime. The bankers are all capable (special thanks to Rachel) amd are very friendly. It was like comversing with a friend rather than a banker!”
“I took my friend from a different state here. They had to deposit a check even though they use a different credit union company. It work. Very fast and convenient.”
9AM - 2PM
161 E 40th St, San Bernardino
Banks
“Schools' first federal credit union is a great bank.I utilize their ATM's as a sister bank due to my credit union being in the OC.I can always count on a school's 1st being close by, and I have never had any problems using any of their locations.”
9AM - 2PM
15320 Summit Ave, Fontana
Banks
“A side from the drive thru being out of order 2 months now. I love the convenient spot off Summit, you can clearly see where it is. Very good for people that dont want to take their eyes off the road. Thank you”
“This credit union offered excellent service. The loan process was quick and simple, and the rates are great! Thank you to Anita and Andrea for making the loan and membership process so seamless. Both ladies were knowledgeable, courteous, and helpful. We will definitely consider any future business with this credit union.”
“Same staff for the longest and they still remain professional and friendly! They are fast and efficient. My favorite bank to come to because of these bank tellers !! :)”
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“Dianna Burnett did amazing setting us up. Very welcoming and sweet. Took her time to make sure everything was done correctly while also making sure I made my interview on time. Appreciate everything she did for us today. Thank you again(:”